I use the tool for operation technology security.
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An user-friendly solution that helps to detect vulnerabilities
What is our primary use case?
What is most valuable?
The tool is user-friendly and helps to detect vulnerabilities.
What needs improvement?
We have encountered issues with the tool's stability.
What do I think about the stability of the solution?
We encountered bugs two times, and the support team helped fix them. I rate it an eight out of ten.
How are customer service and support?
It's difficult to get an answer from the support team.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My client wanted to use Armis. Hence, we learned and used it.
How was the initial setup?
Our network engineer completed the deployment quickly. It's doable for anyone. The process involves mirroring traffic to the automation server, which simplifies connections. It will be even easier if you have prior experience with switch configurations. Deployment for the whole infrastructure takes five months.
What other advice do I have?
I was initially involved in networking and configuration tasks for Armis, and we set up some specific use cases for our clients. I rate the overall tool a seven out of ten.
It's a good tool for our IT security. However, if they could implement AI to enhance its capabilities, it would be even better. Additionally, providing automated configurations for certain tasks would simplify our work.
Provides good asset management and asset tracking features
What is our primary use case?
Armis is an asset management tool that locates devices and checks whether or not they are compliant. It's a prebuilt module that performs vulnerability testing. We also use the tool for risk and compliance.
What is most valuable?
The most valuable feature of the solution is asset tracking. In the corporate field, some users go to the on-site saying that they misplaced their laptops, and they raise a ticket to provide a new laptop. We find the truth by pulling the serial number and finding the last login, which user has been logging into the system, and whether they're connected to a network.
It's like a security incident endpoint manager. We use the solution to track the asset, find the risk and compliance, and determine whether it is compatible with the security framework.
What needs improvement?
The solution's vulnerability testing could be improved. Some users use VDI, and others use the virtual environment for Azure, AWS, or GCP. We had to embed security tools that could trace that website with the help of security attacks like Cross-Site Scripting. We can perform on the target machine whether the user is connected to the VPN or not. This makes it easier to identify and mitigate the risks as soon as possible.
It can be a spontaneous response to the customer or the management, whether they are a security incident controller or not. It will be easier to access your operation.
For how long have I used the solution?
I have been using Armis for two and a half years.
What do I think about the stability of the solution?
I haven’t faced any issues with the solution’s stability.
How are customer service and support?
The solution's technical support team responds spontaneously because it's already been integrated into the client location. After raising a ticket, the technical support team provides support to the end user within one and a half hours as per their SLA.
How was the initial setup?
The initial setup of the solution is very easy and is based on the APIs.
What about the implementation team?
If the platform is rebuilt in the Azure portal and the domain has already been created, the solution can be deployed in only 24 hours.
What other advice do I have?
The risk assessment identifies risks in the system connected to Microsoft CVE. We mitigate the risks automatically in the Armis tool so that they are easier for a technical person to solve on a laptop. The solution is deployed on the cloud, and it's a subscription-based model. The solution is easier for a technician to use, but it's not very easy for a new user from a different background to navigate the portal. I would recommend Armis to other users.
Overall, I rate the solution an eight out of ten.
Improves device visibility and adapts according to an organization’s security demands
What is our primary use case?
The solution provides lateral movement detection.
What is most valuable?
The technology is good. The solution improves device visibility.
What needs improvement?
We face difficulties in integrating the product with ticketing tools like ServiceNow.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten. We faced some issues with the ticketing tool.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We have 50 to 80 users in our organization.
How are customer service and support?
We contact support whenever we face some issues with implementation or configuration. The support is quite good.
How would you rate customer service and support?
Positive
How was the initial setup?
The product is deployed on the cloud. The deployment is not difficult. It takes us four to five hours to do the deployment.
What other advice do I have?
I will recommend the solution to others. The features, device visibility, and usability of the tool are good. Armis adapts according to our organization’s security demands. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Armis is the Sherlock Holmes of our Network.
What do you like best about the product?
The way Armis can find out about devices in all corners of our network and reference integrations to make accurate Risk Assesments on our devices is expteremly invaluable.
What do you dislike about the product?
Not much not to like. The company is very active in developing the system to meet the changing needs of its user base. They listen to their customers.
What problems is the product solving and how is that benefiting you?
It is helping us with Risk Assesments for all of our our IT , IoT and MEdical devices.
FDA recall notifications are a big feature.
FDA recall notifications are a big feature.
Eyes into the network traffic
What do you like best about the product?
It gave us the ability to discover types of traffic which we were unable to see through our firewalls, by tapping our backbone switches on each branch office.
It helped me discover a rogue domain controller within a separate vlan.
It helped me discover a rogue domain controller within a separate vlan.
What do you dislike about the product?
Integrations to 3rd party patch mgmt that we use is missing.
I would've liked if I could automate and discover forbidden software across the organization based on Armis findings.
I would've liked if I could automate and discover forbidden software across the organization based on Armis findings.
What problems is the product solving and how is that benefiting you?
Discovering what is happening inside the network across clans and within vlans to mitigate risks.
A straightforward and user-friendly solution that can be used for asset intelligence
What is our primary use case?
We use Armis for asset intelligence. It's for the OT network that has a legacy tool in the data center that they want to automate.
What is most valuable?
Armis is a straightforward and user-friendly solution.
What needs improvement?
Armis doesn't have a back intel feature.
What do I think about the stability of the solution?
We haven’t faced any stability issues with the solution.
What do I think about the scalability of the solution?
Armis is a scalable solution.
How are customer service and support?
We are satisfied with the solution’s technical support.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
The solution’s installation takes more than half a year.
What other advice do I have?
We are a value-added distributor of Armis.
Overall, I rate Armis an eight out of ten.
Top notch tools, training, and support.
What do you like best about the product?
The interface is amazing, the queries are easy to create and use, and their "university" has enough great information to teach and train you with everything, but their support is so responsive - you have two great ways to get the job done.
What do you dislike about the product?
Absolutely nothing to dislike from Armis. They reach out biweekly to make sure things are going smoothly and that we aren't struggling or missing out on new features.
What problems is the product solving and how is that benefiting you?
Total visibility of our network and passive vulnerability scanning really helps us keep an eye on everything. The amount of data integrations is constantly growing helping us fully utilize all of our other services which get tied together for some absolutely awesome details in the Armis dashboard. The best product I've found that can use dozens of APIs and connections to pull data into one area and effectively group, organize, report, and visualize data from a network perspective.
Great virtual security platform
What do you like best about the product?
Agent-less security platform that has protected our company against any cyber-threats, and security threats. Kept business safe
What do you dislike about the product?
Support can take up to 48 hours for a response via email - however, it is efficient and easy
What problems is the product solving and how is that benefiting you?
it makes cyber security easy! You don't need to think twice. You can just trust you have protection
Very good
What do you like best about the product?
I liked the complete network security visibility feature of it.
What do you dislike about the product?
I am not happy much about site cookies so.
What problems is the product solving and how is that benefiting you?
They solve undiscovered cyber attcks .
Good asset vulnerability management tool
What do you like best about the product?
Agentless software to create an asset overview including vulnerability data.
What do you dislike about the product?
It uses a mirror port on a switch which is not always very easy to implement
What problems is the product solving and how is that benefiting you?
The ability to monitor vulnerabilities on devices that are not able to run an agent
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