What do you like best about the product?

We have been using Kandji for a few years and we are so far very happy with it.

It works reliably on all of our endpoints and on the rare ocasions there have been issues, a reboot always fixed the problem.

What we like the most is how Kandji is easy to setup and maintain. Compared to other MDM solutions, it is quite simple to create a "blueprint" and add libraries to it. I remember setting up back in the day everything (ADE steps, libraries, basic software, update settings, etc) on just one or two days.

This saved us a lot of very much needed time and effort that we could spend on other things.

Customer support has also been great, with dedicated people who gave us solutions going above and beyond (even to the point of creating a custom script for us!), not some outsourced or automated support.

As perks, the API is great and allowed us to connect to our security platform.

What do you dislike about the product?

Do not expect management and logging tools, like screen sharing or terminal, as you would from an RMM or other MDM solutions than promote those.

Blueprints make things super easy but also kinda annoying to push 1 app or config to a single computer.

What problems is the product solving and how is that benefiting you?

Have MDM solution on a smb with ease. It is our perfect tool because of how little it takes to setup and maintain.