Kandji
KandjiExternal reviews
805 reviews
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Kandji helps us manage our Mac devices.
What do you like best about the product?
Ability to quickly onboard devices into the application and apply controls and policies at the click of a button.
What do you dislike about the product?
It's dependent on the Apple ecosystem, so sometimes the integrations with Apple Business account can be cumbersome.
What problems is the product solving and how is that benefiting you?
We use Kandji to manage our mac devices and apply policies and controls across our fleet of devices.
A Powerful, User-Friendly, and Well-Supported MDM Solution
What do you like best about the product?
Seamless Software Update Management
Outstanding Support
Intuitive and Efficient Admin Platform
Ease of Implementation
Outstanding Support
Intuitive and Efficient Admin Platform
Ease of Implementation
What do you dislike about the product?
It would be useful to have more flexibility in deferring macOS updates per device group or group MacOS Updates in a more granular way in separate library items.
What problems is the product solving and how is that benefiting you?
Seamless Software Update Management
One of the standout features of Kandji is its ability to manage software updates effectively. Keeping devices secure and up to date is critical, and Kandji ensures this happens seamlessly. The automated enforcement of updates with minimal disruption to end users has been a game-changer for us, reducing compliance risks while improving overall device performance.
One of the standout features of Kandji is its ability to manage software updates effectively. Keeping devices secure and up to date is critical, and Kandji ensures this happens seamlessly. The automated enforcement of updates with minimal disruption to end users has been a game-changer for us, reducing compliance risks while improving overall device performance.
A Microsoft to Apple convertor - Kandji is a great tool for Apple Management
What do you like best about the product?
I like the simplicity of the platform and how intuitive it is to use.
My team have grown fond of the fresh design, ease of navigation and how easy it is to manage our estate
My team have grown fond of the fresh design, ease of navigation and how easy it is to manage our estate
What do you dislike about the product?
The only thing I'm unsure about is that priority alerts cannot be sent to my Service Desk so that we have a single point of truth for IT
What problems is the product solving and how is that benefiting you?
We now manage and can take care of devices overseas - something not previously possible
Our users operate on a safe device
Our users operate on a safe device
Solid product with fantastic support
What do you like best about the product?
Kandji's Customer Success and Solutions Engineering teams are absolutely fantastic - as an IT Manager, our Kandji support reps are by far the most supportive I've experienced from any SaaS platform I've ever worked with.
What do you dislike about the product?
The differences between Blueprints and Parameters can be confusing, and cause difficulty in configuration.
User management becomes difficult, specifically in regards to archiving former employees and cleaning up licenses.
Fairly easy to use and navigate once you get the hang of it, but the learning curve is steeper than expected.
User management becomes difficult, specifically in regards to archiving former employees and cleaning up licenses.
Fairly easy to use and navigate once you get the hang of it, but the learning curve is steeper than expected.
What problems is the product solving and how is that benefiting you?
Mobile Device Management, Apple device configuration, data retention, etc.
Kandji is great
What do you like best about the product?
It is easy to use, professional yet cool.
What do you dislike about the product?
It would be really great if Android was supported.
What problems is the product solving and how is that benefiting you?
Kandji is handling our Apple suite MDM needs. It provides us with the right levels of security.
Perfect MDM solution
What do you like best about the product?
I found Kandji very helpful in complying with our security standards. It's working in the back and automatically updating the SaaS tools selected.
What do you dislike about the product?
I don't have anything here for so far. We've been using it for approximately 6 months.
What problems is the product solving and how is that benefiting you?
It's helping us comply with InfoSec standards and being able to manage our mobile devices.
Great MDM Option for Apple Ecosystem!
What do you like best about the product?
We use Kandji every day to manage our fleet of Apple devices. The initial setup and configuration was straight-foward and the interface is very simple and user friendly. They are consistently adding new features to the service that makes my day to day as a Mac Admin easier! If I come across something I don’t know how to do or run into an issue, their customer support team was very friendly and helped me out! Overall its a great option for managing our Apple device fleet!
What do you dislike about the product?
I really haven't had any dislikes about Kandji so far.
What problems is the product solving and how is that benefiting you?
Before Kandji we did not have any way or means of supporting a fleet of Macs/iPads. Now we have a fleet that is more secure and easier to deploy. It has made my job as a Mac Admin so much easier.
Truly fantastic device management
What do you like best about the product?
Getting started with Kandji was very straight-forward for someone who has had a background in Apple MDM, using Jamf for many years. Setting up integrations are straight-forward, and the documentation is excellent for getting you up to speed. Implementation was an absolute breeze.
There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome.
The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product.
There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome.
The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product.
What do you dislike about the product?
Some of the GitHub documentation has been neglected or is a little bit out-of-date, but for the most part it will get you 80-90% towards where you need to be.
What problems is the product solving and how is that benefiting you?
We previously had a mix of MDM servers, utilising Kandji for macOS, and Intune for iOS, and the latter felt very lacking, and was cumbersome to set up, configure, and manage.
We also have an environment of users of varying technical abilities, and making the onboarding process as simple as possible for all users was a huge consideration. The quick setup time and responsiveness to changes on devices is fantastic, with changes applying in minutes.
We also have an environment of users of varying technical abilities, and making the onboarding process as simple as possible for all users was a huge consideration. The quick setup time and responsiveness to changes on devices is fantastic, with changes applying in minutes.
Super simple Apple MDM
What do you like best about the product?
Kandji was easy to setup and get our users started with. Since getting all our Macs onto it, we've had less issues with our Mac users than Windows. Once everything is setup, you can pretty much forget it (or at least until Apple makes OS changes you need to address.) Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts. Account managers and tech support are super friendly and quick to resolve issues.
What do you dislike about the product?
This is not a dislike, but more of constructive criticism. It would be nice if Kandji could recognize when uploaded Profiles are out of date and incompatible with currently supported systems.
What problems is the product solving and how is that benefiting you?
Kandji is extremely helpful in providing previews to their new features, information about incoming macOS changes that affect managed devices, and providing information on macOS security and vulnerabilities.
Sensational Customer Service!
What do you like best about the product?
User Friendly and Easy implementation. Customer Support is always helpful. Integration has been excellent!
What do you dislike about the product?
No dislikes. We have been using Kandji for a year now and have no complaints.
What problems is the product solving and how is that benefiting you?
Setting up our Foreman's phones and ipads that are used in the field has never been easier. I'm able to help them with issues that they may have from our office and able to keep our devices locked down in case of emergency.
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