Kandji
KandjiReviews from AWS customer
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An affordable solution for organizations not big enough or ready to go JAMF
What do you like best about the product?
No nonsense MDM with plenty of integrations into other products we use.
What do you dislike about the product?
Reporting and API could be more comprehensive.
What problems is the product solving and how is that benefiting you?
Fleet oversight and control, software inventory, etc.
A slick, easy to use and stylish solution to MDM
What do you like best about the product?
Very easy to use for a new user to MDM. All of the features are very well documented with helpful pictures and explanations making them easy to implement and apply for every use case.
What do you dislike about the product?
The support team are good at replying to queries but sometimes their solutions can be too basic for the issue and so suggest solutions that have already been attempted making the time to resolution longer than it has to be.
What problems is the product solving and how is that benefiting you?
Kandji makes Mobile Device Managment for Apple devices easy and intuitive to implement. It helps to bring all devices within the organisation together and provides an easy to use interface to manage these devices.
User friendly and effective
What do you like best about the product?
How simple and easy it is to use, as well as its superb effectiveness
What do you dislike about the product?
Not mobile responsive and the inability to use role-based/custom access for admins
What problems is the product solving and how is that benefiting you?
Automatically updating custom apps that other Apple MDMs were unable to perform successfully
Simple MDM that just works
What do you like best about the product?
Kandji has a straightforward and intuitive user interface. However, their best feature is their excellent Customer Service. Rapid responses over chat and very patient agents.
What do you dislike about the product?
The only gripe I would have is with the reporting options. No real out-of-the-box reporting; you'll have to contact the excellent support team for help setting that up.
What problems is the product solving and how is that benefiting you?
The MMDM is not overly complicated, so it works perfectly for our small business needs. IE, inventory, app deployment and managing regular updates.
Great service with great Account managers
What do you like best about the product?
The simplicity of setup and maintenance. We leverage it on all our computers to ensure high security.
What do you dislike about the product?
It forces the updates, so it is really annoying when you keep delaying the update then your computer just starts updating.
What problems is the product solving and how is that benefiting you?
Managing computers.
best apple mdm with room for improvements
What do you like best about the product?
GUI and usability is great and easy rollout
What do you dislike about the product?
some options are not totally clear in terms of their behavior. some options with high impact and no explanation or warning such as "merge user account" oder file vault
What problems is the product solving and how is that benefiting you?
the fact that every user was administrator on their devices and that we now can shut that down
Kandji - Amazing Technical Support and Value
What do you like best about the product?
Kandji has a fantastic team of Technical Support Engineers. I can get help within seconds and be able to talk with a natural person. They also have very detailed documentation which helps with learning a lot about how Kandji works.
What do you dislike about the product?
There are some features that I think Kandji can improve on that would be very helpful to MDM and automation. One of the improvements is the ability to create smart groups, and the other is to develop sensors/attributes to use for smart groups.
What problems is the product solving and how is that benefiting you?
Kandji allows us to take advantage of DEP for Zero Touch Deployment. It enables us to deploy managed apps, custom apps, custom scripts, custom profiles, and already built-in profiles. It allows us to create blueprints that meet security guidelines and deploy them to multiple devices remotely.
A very good tool to manage your Apple fleet
What do you like best about the product?
Kandji is the closest to a self managing tool I have seen for Apple devices. They're easy to work with and want to see you succeed with a deployment. The deployment to existing assets without re-imaging and all that was the real game-changer in my opinion.
What do you dislike about the product?
Honestly, there was nothing that really stuck out. Getting Apple Manager to talk to it was a little bit of a bear but that's going to be the case with any tool you choose.
What problems is the product solving and how is that benefiting you?
Kandji allowed me to push software and updates out to my users with little to no trouble. It also allowed me to lock-down a system in case an asset was misplaced or stolen.
Kandji is a great solution that helps us to easily manage mobile devices for our field employees.
What do you like best about the product?
The ease of editing the library of apps and controlling access for the users.
What do you dislike about the product?
There are some apps that we utilize that are only created for iPhones that we were able to use on iPads with our previous MDM solution.
What problems is the product solving and how is that benefiting you?
The ease of setting up and maintaining our mobile management saves our IT department time and money.
Kandji makes it easy to manage devices and is constantly improving their product.
What do you like best about the product?
User-friendly and easy-to-deploy devices.
What do you dislike about the product?
The reporting could be more robust and detailed.
What problems is the product solving and how is that benefiting you?
Before we started using Kandji, we would get devices returned to us that were locked. Kandji makes it easy to unlock that device without having to go through Apple support.
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