Kandji
KandjiReviews from AWS customer
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MDM Perfected
What do you like best about the product?
It's like Kandji collected all the negative JAMF feedback over the years and built the perfect solution. Simple and intuitive policy management without sacrificing essential management features and compliance standards. It's all of the horse-power I expect from an enterprise-ready MDM without the tedious interface and clumsy workflows we've come to tolerate over the years.
What do you dislike about the product?
One downside of Kandji is the limited library size of pre-built apps available to end-users in Self Service. While it's easy to add custom apps, I hope they continue to increase their native library.
What problems is the product solving and how is that benefiting you?
We migrated off of a JAMF instance previously managed by a third-party IT vendor. For many reasons, we wanted the security and control of those systems to be managed in-house but I was initially hesitant to take on a brand new JAMF instance as a one-man team. Once I demoed the product, I could instantly see how easy the transition would be. Kandji's JAMF migration agent sealed the deal and I haven't looked back since.
Manager, IT Service Desk
What do you like best about the product?
Kandji simplifies device management for Apple products. I also can't emphasize enough how beautiful and intuitive the user experience is.
What do you dislike about the product?
I would have said that blueprints were my biggest pain point, but assignment maps have completely changed the game! Nice work Kandji!
What problems is the product solving and how is that benefiting you?
Device administration shouldn't require a degree or expensive training to be successful. Kandji eliminates the headaches of Apple management and does it in a gorgeous way to boot!
Recommendations to others considering the product:
Switch immediately. Seriously.
Very powerful and quick to rollout
What do you like best about the product?
The low barrier of entry to get going and rollout powerful settings to the estate quickly. Having no previous Mac admin knowledge (besides being a Mac user), Kanji allowed me to roll out to 50+ devices in a matter of days with 7+ different Blueprints (templates) based on different roles in the business.
I was even able to set up a custom app to roll out the VPN software and configuration after a little bit of research.
I was even able to set up a custom app to roll out the VPN software and configuration after a little bit of research.
What do you dislike about the product?
My only issue at the moment with Kandji is that the Passport functionality doesn't support Google Workspace as an identity provider - however, my understanding is that this is a limitation on Google's side rather than Kandji.
What problems is the product solving and how is that benefiting you?
Kandji allowed me to have standard templates (blueprints) of setup based on department which meant we could ship Macs directly to new starters and their devices would be configured as they set up the mac for the first time. This reduced the unnecessary overhead of someone setting up a mac for a new starter and then shipping it out to them and also ensured various security requirements (like drive encryption) were enforced.
Recommendations to others considering the product:
Check if your directory service supports Passport for extra value (and fewer passwords for users)
I'm a total Kandji evangelizer!
What do you like best about the product?
My build time for my white glove computer builds is down 75% due to using Kandji. Huge ROI and support win!
What do you dislike about the product?
almost nothing. keep those auto-apps coming.
What problems is the product solving and how is that benefiting you?
quicker builds. application updates, remote wipes, unlocking users.
Recommendations to others considering the product:
The product is easy to run considering the complexity of MDM platforms.
A great solution to our Mac & iPad automation needs
What do you like best about the product?
The implementation was flawless and easy.
What do you dislike about the product?
We haven't found anything to dislike about it.
What problems is the product solving and how is that benefiting you?
We were deploying Apple devices using a very manual method which was time-consuming and prone to error. We wanted something easy to deploy and use and Kandji fit!
Kandji enabled high grade compliance and ITless on our startup
What do you like best about the product?
Self-service features and standardization of Mac devices led our startup to another level in our "ITless" efforts
What do you dislike about the product?
The interface design needs help but it's visible that the Kandji team is making great progress on improving the user experience.
What problems is the product solving and how is that benefiting you?
- Standardization of Apple Devices
- Enforcement of Security policies
- Enforcement of Software Update policies
- Enforcement of Security policies
- Enforcement of Software Update policies
Kandji is easy to use and their support team is world class
What do you like best about the product?
+ quick ramp up
+ support team SLA is A+++
+ support team SLA is A+++
What do you dislike about the product?
- Kandji only supports Apple
- Apple Mobile is still a WIP and has limited functionalities
- Apple Mobile is still a WIP and has limited functionalities
What problems is the product solving and how is that benefiting you?
Mobile device management. The benefit is that we are a small start-up and it is easy to set up and hit the ground running when you have limited resources
Kandji is a lifesaver!
What do you like best about the product?
The most important and impressive thing to me has been Kandji's customer service. Their staff is extremely knowledgeable and readily available.
What do you dislike about the product?
I do wish there was a secondary option to automatically enrolling a device that was previously purchased before Kandji. Something other than wiping and reinstalling the device.
What problems is the product solving and how is that benefiting you?
Managing, supporting, and maintaining over 400 devices in a central location. Also being able to repurpose devices more easily for the next employee.
The Perfect Balance of Power and Simplicity
What do you like best about the product?
Kandji has greatly simplified my life. I've tried a slew of Apple MDM solutions in the past, and I've discovered that although they shine in some areas, they consistently fall short in others. On the one hand, you can have an MDM that is extremely feature-rich and powerful, but it is likely to be extremely complicated in performing even the most basic tasks; on the other hand, you can have an MDM that is so simple that anyone can sign in to it and understand what is going on, but that is only because the MDM isn't doing much in the first place; with Kandji, you don't have to compromise. Their support team is fantastic, and there are few, if any, requests that result in an unsatisfactory answer, and their continuous commitment to being a sponsor of the MacAdmins community demonstrates how much they care about the people who use their product.
What do you dislike about the product?
Kandji as a product checks almost all of my boxes, that being said there are a few items that would be extremely welcome additions; Kandji does an excellent job of receiving feedback and feature requests and then acting on them, but having a public facing page of some kind where users of the product could vote on topics seems like a no-brainer and would help not only the community, but also Kandji, decide which features to work on next. Managed OS works as well as it can given the limitations imposed by Apple's buggy Software Update process, but one enhancement that would be fantastic is SLA's on Kandjis end for when admins should expect a new macOS release to be available for enforcement; currently, we just wait to see when Kandji might add it, which isn't ideal when a patch for a zero day is released or there is a large feature update we want to make available to our devices ASAP.
What problems is the product solving and how is that benefiting you?
Kandji has been instrumental in preparing my organization for our current period of hyper-growth. Employee device onboarding and offboarding is much more efficient from an IT standpoint, all while providing a very delightful and straightforward experience for our employees. The most significant benefit is the peace of mind that my team has knowing that if we need to have 2 or 200 devices ready for new hires, Kandji has our back.
Friendly Mac IT Management
What do you like best about the product?
Enrolling new devices is super quick and easy. Browsing parameters, apps and options is easy as well. It's easy to find what you are looking for. Generally user-friendly and intuitive. Not too costly and no add-ons are generally required.
What do you dislike about the product?
I wish we could override some settings per device instead of always relying on a blueprint.
There is no possible notification you can configure so you are notified when a new device is enrolled or an alert happens.
It would be nice if there were some inheritance between blueprints so when you change one option, other blueprints that inherit from it are affected too.
There is no possible notification you can configure so you are notified when a new device is enrolled or an alert happens.
It would be nice if there were some inheritance between blueprints so when you change one option, other blueprints that inherit from it are affected too.
What problems is the product solving and how is that benefiting you?
Automated inventory.
Automated mac provisioning for new employees.
Security reinforcement throughout Macs on the whole organization.
Saving me a lot of time to spend elsewhere.
Automated mac provisioning for new employees.
Security reinforcement throughout Macs on the whole organization.
Saving me a lot of time to spend elsewhere.
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