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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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External reviews

619 reviews
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External reviews are not included in the AWS star rating for the product.


    George B.

User-Friendly UI and Great Features—Easy to Learn and Use

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
Firstly, I love how the user interface is very friendly. It also has great features in it. It took me so less time to learn it as it is so easy to learn and use.
What do you dislike about the product?
The pricing of licenses can be expensive to small users
What problems is the product solving and how is that benefiting you?
The problem of conducting meetings with unstable applications.


    Merlin L.

Clear, High-Quality Calls with Seamless Webex App Switching

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
Honestly I use Webex Calling daily for my professional conversation because it offer clear and high quality call. Support both mobile and desktop which allow one to stay connected from anywhere. It's connection with other Webex app allow seamless switch between calls, video meetings and messaging in one place.
What do you dislike about the product?
The mobile app is less user friendly and lacks some features that are available on desktop. Other than this the rest of the features are magical.
What problems is the product solving and how is that benefiting you?
The ability to call, message and meet all in one place which keep me much more productive.


    Patrick C.

Reliable, Clear Webex Calling with Seamless Multi-Device Collaboration

  • February 03, 2026
  • Review provided by G2

What do you like best about the product?
I've been using Webex Calling daily and what I appreciate most is :
1.Reliable communication with stable messaging and video chat
2.Provides consistently crisp and clear audio quality during calls
3.Multi device flexibility which allow me to work from anywhere
4.Smooth integrations with other Webex tools for example Meetings and Messaging which create a centralized collaboration space
5.Easy to use ,manage and makes call forwarding simple
What do you dislike about the product?
Have experienced a consumption of high data usage ,but upon reaching their customer service was told is due to high video quality which is longer a problem .
What problems is the product solving and how is that benefiting you?
Gives strong call quality and its smooth integration with other Webex tools ensure a unified communication experience.


    Mahmoud P.

Intuitive UI, Excellent Audio/Video Quality, and Top-Notch Support

  • February 01, 2026
  • Review provided by G2

What do you like best about the product?
Very high good quality tool with intuitive and clean interface that makes navigation easy. Clean and excellent audio and video quality that gives strong calls quality. Offer stability and good performance on both desktop and mobile phone.Friendly design of the tool and top notch customer care support.
What do you dislike about the product?
I truly enjoy using Webex Calling ,suit my needs without experiencing any major challenge .
What problems is the product solving and how is that benefiting you?
Offers unified communication, strong call quality and stable performance with high reliability.


    Oscar D.

Easy interface and integrations with Google and Microsoft that make work easier

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
Easy-to-use interface and integrations with Google and Microsoft
What do you dislike about the product?
Your program is heavy for low-resource devices.
What problems is the product solving and how is that benefiting you?
Internal communication and development of work groups for projects and follow-ups


    Abel H.

Most Effective Communication Tool—Easy to Learn with a Simplified UI

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
This has been the most effective tool for communicating in our organization. It is very easy to learn and use. I love its simplified user interface that has many great features in it.
What do you dislike about the product?
Nothing to dislike about it. We are looking forward to see updates.
What problems is the product solving and how is that benefiting you?
Communication to other workers in our organization is now solved.


    Ellie N.

Learning using Webex platform

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
-The audio sound is good.
-It automatically records the attendance.
-It allows break rooms
What do you dislike about the product?
- To create an account with Webex if you don't want to be labelled unverified.
What problems is the product solving and how is that benefiting you?
-It is easy to communicate and to use it.
-When you join the class late, it has an AI assistant which can provide a summary of what people discussed before you joined.


    Computer & Network Security

Easy to Use, Great Webex Meetings Integration—Calls to Any Device

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
call to any device
very good integration with webex meeting.
easy to use
What do you dislike about the product?
Their mobile app is not that great, have seen issues with the app responsiveness.
What problems is the product solving and how is that benefiting you?
Allowing reps to call to customers directly from their laptops and the experience remain seamless when they have to call from mobile. Its integrated with CRM salesforce to allow easy opportunity closure


    Frederic B.

Outstanding Value and Seamless Remote Collaboration

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
Their value and service set them apart from any other company we've worked with. The user experience is outstanding, particularly for remote work. I appreciate how intuitive and easy to use the platform is, and the initial setup was straightforward as well.
What do you dislike about the product?
All its functions and features met our needs. The reliability and seamless integration of Webex Calls as a collaboration platform were exactly what we were looking for.
What problems is the product solving and how is that benefiting you?
This platform enables us to send messages and conduct video conferences with clients, including those located in other countries. Additionally, it streamlines the management of incoming calls to my company by offering an automated answering service that efficiently routes calls, minimizing the need to respond to irrelevant or unnecessary inquiries.


    Muhammad Awais A.

Webex Calling Review

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I have the collaboration. It allows us to see our meetings, place calls, and receive our voicemail. We can also communicate with other team members using the chat feature.
1-Uses existing network connections instead of hardwired phone lines
2-Handles call routing to different locations well
3-Integrates with existing computer audio.
What do you dislike about the product?
Integrate the contacts list with the directory servers
What problems is the product solving and how is that benefiting you?
Infrastructure costs have significantly reduced.
Maintenance costs are now integrated with basic networking.
Very few physical phones are remaining and only in specialty locations.