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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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External reviews

604 reviews
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External reviews are not included in the AWS star rating for the product.


    Gavin O.

Webex Calling is the most complete communication software on the market.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
It is a premium software to make your business calls.

It offers full integration of all your communication tools and applications.

In addition, it is a software that adapts to the needs and preferences of each user, it is interactive and functional.
What do you dislike about the product?
Webex Calling is a fantastic software and extraordinary performance, it has fulfilled all our communication needs, there is nothing I can complain about.

Webex Calling is a one of a kind software.
What problems is the product solving and how is that benefiting you?
This software has met and facilitated all our business communication needs, it is easy to use and allows us to increase the performance and productivity of all our employees.


    Information Services

Easy way to schedule the meetings in the late minute

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
The Best UI and no of options and features they provide for meetings
What do you dislike about the product?
When there is screen sharing feature is turned on, it lags heavily even if we have proper system and internet connection
What problems is the product solving and how is that benefiting you?
Scheduling meetings vey easily and Easy understandable UI for all the client meetings


    Automotive

A good-looking, fast, efficient and compact Teams

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
It's too easy to operate. A grandma could open Webex and know what to do to have things working. Differently than the average Teams app, it's dark natively, which is in my humble opinion a MUST in 2024. It's compact, so I don't have to use it in full screen in order to have access to what I want.
What do you dislike about the product?
Not having a way to close the chat currently open. Sometimes you open someone's chat to read their message and answer, but then you have to do something else. The chat is still there, open, and there is no way to close it, you can just move to another chat. That's a problem, because sometimes you open Webex back and you ended up sending a read receipt when you didn't necessarily read it; nevertheless, message is considered "read" on client side when I go for a prioritary chat/discussion and I might forget to read that person's message later. There should be a way to put flags into chats/discussions or to set as "not read" se we're reminded later there are people to answer. The app should also use AI to remind you that some messages apparently need answering (even if that's an optional feature).
I love Outlook's integration with Webex, but I don't like Webex's integration with Outlook. I can easily set up a Webex meeting through Outlook, but I cannot easily set up a Webex meeting that I'll be added to my schedule. I cannot access my teammembers schedules if I don't go through Outlook. Webex's access to Outlook's information is limited; this might not be intentional, but if it is, you might want to rethink that.
What problems is the product solving and how is that benefiting you?
I am a PD engineer. I am able to easily contact people all around the globe through Webex, even if they use Microsoft Teams instead of Webex Teams.


    Van T.

I have used this in the past and it was efficient

  • July 17, 2024
  • Review provided by G2

What do you like best about the product?
I like the ease of logging for meetings.
What do you dislike about the product?
I haven't encountered any negatives since I last used it.
What problems is the product solving and how is that benefiting you?
It is solving to connect users to meet remotely and it is benefiting me with meeting minutes.


    Ramkumar G.

Good

  • July 03, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and interactive, helps to meet the requirements as i used it for 2 years on daily basis
What do you dislike about the product?
App crashes sometimes and take too much time to load
What problems is the product solving and how is that benefiting you?
Connect the world together


    Information Technology and Services

Excellent Collaboration Tool

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, integration with physical phones, conferencing features, queue management
What do you dislike about the product?
Lack of features with call pickup groups, some intermittent audio issues
What problems is the product solving and how is that benefiting you?
Unifies our team that is spread across the country; allows us to work collaboratively and interactively.


    Priyanka T.

Webex Call- Anytime Anywhere

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
user-friendly interface.
For a first time user webex is easy to understand to join calls or create any meeting. Implementation being easy.
What do you dislike about the product?
Costing is high, it does not give all features in free version of it.
What problems is the product solving and how is that benefiting you?
With the rise of remote work and mobile workforce, businesses need communication solutions that support mobility and flexibility.
As said in the subject line it is, Anywhere Anytime without any inconvenience.


    lee R.

Stable way to make calls

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
WebEx Calling is simple, easy and stable. It has all the feature you would expect and can handle large and frequent volumes of calls.

Intergration is as easy as it can be for such a system

Implimenting it with the staff was easy as the user experiance is better than most competitors.
What do you dislike about the product?
You get what you pay for. that is a double edged sword as you get a lot of value but at a great cost.
What problems is the product solving and how is that benefiting you?
Simply put, It solves the need for a phone system.

USes need a stable simple to use system to communicate and thats what this provides.


    Samuel D.

Very good telephone line for conferences

  • April 30, 2024
  • Review provided by G2

What do you like best about the product?
Webex Calling is a complete product that offers many features such as screen sharing, scheduling and transcribing meetings, video conferencing, provides us with a phone line and is effective in facilitating most of the work.
What do you dislike about the product?
My only problem was that voice has too much delay in video conferencing.
What problems is the product solving and how is that benefiting you?
Totally satisfied with this service because it helps us a lot to schedule meetings, calls history, video conference, telephone line and is quite useful and efficient.


    Denis R.

Webex Calling intuitive and easy-to-use communication tool

  • April 24, 2024
  • Review provided by G2

What do you like best about the product?
I love it every time I use it because its great for secure collaboration at work or at home. I like having meetings and calls to talk about business and new projects, and its also great for its customizable interface and multi-conferencing.
What do you dislike about the product?
It would be excellent if the image quality could be improved a bit and the voice delay could be eliminated.
What problems is the product solving and how is that benefiting you?
Webex is being used for phone calls, making calls and general chatting. It is going very well and from anywhere we can maintain constant communication, which has been excelent.