The vendor who supports me uses Webex for technical support. They set up Webex, and we are able to connect with each other. Some people use Webex to do sales pitch presentations for various solutions. They send me a Webex link, and I can join and have our conversation.
Webex Calling
Cisco Systems, Inc.External reviews
653 reviews
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and
External reviews are not included in the AWS star rating for the product.
Very easy to use
What do you like best about the product?
My company used webex for most of our conferences and trainings. It was very easy to use and I never had any issues connecting.
What do you dislike about the product?
Sometimes audio wasn't the best. After I would connect I would sometimes have to disconnect and then re-connect to get audio to work.
What problems is the product solving and how is that benefiting you?
I used them for Webinars and conference calls. I would be able to connect with other members with ease.
Webx help in meeting
What do you like best about the product?
Webx is smooth in meeting it is lag free and it is not jagering
What do you dislike about the product?
The ui is confusing sometimes and but with times I use to it
What problems is the product solving and how is that benefiting you?
It solve low laggy calls problem
Communicate with your coworkers using Webex Calling's efficient services.
What do you like best about the product?
I really like Webex Calling, I would say it is an ideal service for communicating within a work environment, it is flawless and its platform is simple to use. I can also mention that Webex Calling allows a wide communication between its users, it is perfect to establish work meetings and make business decisions.
What do you dislike about the product?
Webex Calling is excellent for all types of companies; its communication services consistently perform well without technical errors on its central platform.
What problems is the product solving and how is that benefiting you?
Our systems and communication plans are much better thanks to Webex Calling, this software has a comprehensive system of calls ideal for our needs.
It is easy to use
What do you like best about the product?
Webex is a robust platform for online communication and collaboration. I appreciate its versatility, as it supports video conferencing, team messaging, and file sharing, which makes it suitable for various professional settings. Its integration with other tools and platforms can streamline workflows, and its focus on security helps ensure that communications remain confidential.
What do you dislike about the product?
Some users find Webex's interface to be less intuitive compared to other platforms, which can lead to a steeper learning curve. Additionally, it may experience occasional performance issues, such as lag or connectivity problems, especially in larger meetings. Integration with some third-party tools can be inconsistent, and the platform's pricing can be relatively high for certain features or larger teams.
What problems is the product solving and how is that benefiting you?
Webex addresses several key challenges in remote communication and collaboration:Connectivity: It provides a stable platform for video conferencing, enabling real-time communication regardless of participants' locations.Collaboration: Webex offers tools for team messaging, file sharing, and collaborative workspaces, helping teams stay coordinated and productive.Security: It incorporates strong security measures to protect sensitive information and ensure safe communication.Scalability: The platform supports various meeting sizes, from small team discussions to large webinars and virtual events.
WebEx calling:A powerful feature reach solution for enterprise communication
What do you like best about the product?
WebEx cloud is a cloud -based phone system offered by Cisco, designed to provide enterprises grade voice and cooling features through the WebEx platform.
What I like the most about the product is
1) Global accessibility
2) Integration and collaboration
3) scalability
4) security and compliance
What I like the most about the product is
1) Global accessibility
2) Integration and collaboration
3) scalability
4) security and compliance
What do you dislike about the product?
1) Complexity for small business
2)Cost
3) Dependence on internet connectivity
4) Learning curve
2)Cost
3) Dependence on internet connectivity
4) Learning curve
What problems is the product solving and how is that benefiting you?
WebEx calling address several challenges that business face with traditional phone system and morden communication.
1) Outdated PBX systems
2) Fragmented communication
3) Global communication needs
1) Outdated PBX systems
2) Fragmented communication
3) Global communication needs
Webex Calling working from home
What do you like best about the product?
I work from home full time and appreciate being able to make calls without having to have a physical phone at my house. I use the Webex suite for all of my calling and it has 100% of the features that I need to get my work done.
What do you dislike about the product?
As with all things Cloud there have been times that I could not register to the Webex Cloud for an hour or more and i was not able to make calls. My home Internet was good i just could no get registered with Webex.
What problems is the product solving and how is that benefiting you?
I use the Webex suite for calling and I can say the addition of the Webex assistant has been an improvement. It can summarize meetings that I might have missed and i don't have to play back a recording of the meeting after the fact.
Webex is great
What do you like best about the product?
The best about webex is that I can speak with Meta through video meeting
What do you dislike about the product?
I like all, everything works always wonderful
What problems is the product solving and how is that benefiting you?
communication with meta support
Helps you with remote support and collaboration
What is our primary use case?
What is most valuable?
Webex is a collaboration tool that helps you with remote support and collaboration.
What needs improvement?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
What do I think about the stability of the solution?
The solution's stability is great during meetings unless there are network fluctuations, in which case you start having the usual problems.
How was the initial setup?
The solution needs to make the installer packages lighter. This would reduce the turnaround time to download, which would speed up the installation.
What other advice do I have?
The solution's video conferencing quality is great, and I rate it a seven out of ten.
Overall, I rate the solution an eight out of ten.
Easy to use, enables remote meetings, and saves time and money
What is our primary use case?
We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector.
What is most valuable?
The product is easy to use. We are very comfortable with it. The video call features are compatible with different devices like Polycom. The product saves time and money. I am satisfied with the tool 100%.
What needs improvement?
If customers cannot renew their subscription within one year, Cisco should give them a two to three-month extension. It will allow the customers to continue with the subscription and sessions. The solution must provide a plan to extend the subscription by three months.
For how long have I used the solution?
I have been using the solution for more than four years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We have five licenses to connect with the headquarters remotely. We have almost 20 to 25 users.
How are customer service and support?
I contacted the support team last year. The support people responded quickly and solved our problems easily.
Which solution did I use previously and why did I switch?
We used a different solution before. Then, we migrated to Webex. We have been using it for the last four years because it is very comfortable and easy to use.
How was the initial setup?
The initial setup is easy. I rate the ease of setup a ten out of ten. It can be deployed on public, private, or hybrid cloud.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
What other advice do I have?
We are planning to upgrade our subscription plan. I recommend Webex over other products to my friends in the industry. Cisco has its own engineers. They work well. We are a small organization.
Overall, I rate the solution a nine out of ten.
Webex Calling is the ally your company needs for its virtual communications.
What do you like best about the product?
Webex Calling is a software committed to quality and communication efficiency, so your company will find in its functions the remote connection it has always needed.
Webex Calling is constantly innovating, each one of its functions are among the best in the market to establish any type of virtual communication.
In addition, Webex Calling is a software that connects with the most popular applications and social networks of today, which facilitates its adoption and use.
Webex Calling is constantly innovating, each one of its functions are among the best in the market to establish any type of virtual communication.
In addition, Webex Calling is a software that connects with the most popular applications and social networks of today, which facilitates its adoption and use.
What do you dislike about the product?
Webex Calling is fantastic for all types of communications, it does not suffer any type of failures or technical problems, it is great for all types of business communications. It is a software that has no flaws whatsoever.
What problems is the product solving and how is that benefiting you?
Webex Calling has given my company the management and control of its communications, we no longer depend on third parties to set up our meetings and videoconferences, it has allowed us to accomplish our work within a digital environment protected by its tools.
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