Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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I enjoy all the features as well as the support staff
What do you like best about the product?
The navigation buttons on real phones are clear and not confusing. The application allows us to contact customers and maintain the privacy of our cell phone. Its price is much more competitive and its features are irrefutably superior.
What do you dislike about the product?
Online chat may take longer than expected to connect with an agent, perhaps it's becoming too popular for your current team size.
What problems is the product solving and how is that benefiting you?
Their support response team was very efficient in their response time to my question. Its administration panel shows all the necessary information I need to know the status of all my areas. They respond quickly and resolve any issue I have.
Webex is a great tool for capturing discussion points and collaborating as a team
What do you like best about the product?
I like the stability, easy setup, hosting and attending online meetings, sharing documents, and that it offers free trials for new users. And I also liked that we never needed support because everything works well.
What do you dislike about the product?
The mobile app should work better that the desktop one.
What problems is the product solving and how is that benefiting you?
It is ideal for collaborating, attending online meetings, and for various communication and collaboration needs. That was all we needed.
Great experience with Webex for unified communication
What do you like best about the product?
I like the product because it is easy to set up and use and offers autoamtic updates that completely improve the software. I also liked that it integrates with other apps and has features to increase communication and screen sharing.
What do you dislike about the product?
It has some problems, especially failed events and poor reporting.
What problems is the product solving and how is that benefiting you?
Webex Calling is used for calls and has been extremely beneficial as it helps us solve communication problems with meetings and is quite easy to understand, so everything has been positive.
Tool for online calls and remote work is the best
What do you like best about the product?
I liked the clear, easy-to-use interface and the constantly shared links in my meetings. I like that youc an unmute and remove participants form one place, which is great.
What do you dislike about the product?
The numbers are a bit expensive. But its worth using.
What problems is the product solving and how is that benefiting you?
With this application we can save a lot of time organizing conferences, easily share data and help us reduce costs and be able to communicate remotely and comfortably.
The self-administration portal is easy to navigate and manage users
What do you like best about the product?
Great transparency, availability and helpful team members. The technicians are always very friendly, to the point and very knowledgeable. Additionally Install the desktop application with remote service. He was also very helpful and was able to help me with something I couldn't do unless I gave him my information.
What do you dislike about the product?
I find it vey frustrating to wait when there are many people online waiting for help and it still takes a while to connect with someone.
What problems is the product solving and how is that benefiting you?
With this tool people can communicate quickly and easily while traveling. It also gives me the ability to access remotely and walk around showing ways to do things. The best part of this service is that you can change locations and keep your same phone number.
Webex Calling overall good tool for calls
What do you like best about the product?
I like this product in general for its features and its clean and easy-to-use plan and the best thing is that it can be used from any device, that is, it is compatible with all operating systems.
What do you dislike about the product?
Access seems somewahat limited, especially in the administration portal.
What problems is the product solving and how is that benefiting you?
Webex is great, its a good product with good features and provides a great user experience. The migration to Saas has been easy to implement and the features are great.
Easy to use and very reliable
What do you like best about the product?
Working for a public safety entity, it is important that I have easy-to-use, round-the-clock access to my office line. Being able to easily place calls from my cell phone no matter where I am is what I like best about Webex.
What do you dislike about the product?
It would be nice if the app had a better Apple Carplay integration. For the times I'm in the vehicle, being able to see my directory or place calls using the touch screen display would be helpful.
What problems is the product solving and how is that benefiting you?
Webex allows our administrative team to work from wherever we are, which helps ensure streamlined operations.
Webex calling a great easy to use tool with a good user interface
What do you like best about the product?
I like this easy-to-use meeting and calling platform and I like that it offers dark mode and I can share screens and have online meetings and direct calls with large groups.
What do you dislike about the product?
The cost is high and it also does not offer the do not disturb when you are busy feature.
What problems is the product solving and how is that benefiting you?
Webex Calling gives us a different and effective way to communicate with our clients and we meet online, make decisions and the video quality is good, making the work we do remotely much easier.
Corporate calls with good audio quality.
What do you like best about the product?
Good range to answer long distance calls from the comfort of my business phone, all calls are hosted in the Webex cloud, very useful to keep a good history. Security at all times as phone calls are encrypted, at all times I feel protected, the interface is very corporate, calls are of good quality and everything works very well within Webex.
What do you dislike about the product?
I have no complaints about this tool, the truth is that the calls are of great quality, the only serious consideration is that I do not consider it useful for very small companies, it is preferable to answer traditional phone calls.
What problems is the product solving and how is that benefiting you?
We implemented this tool for long distance calls with clients, it is a good tool to keep a directory of all the corporations we manage, it is also a very complete tool for meetings, group calls, we are very satisfied.
It is one of the best when it comes to managing your company's telephone number
What do you like best about the product?
I had a great experience as the respresentative I spoke with was knowledgeable and helpful with my concerns and request. Additionally, call quality is consistently good with few reports of dropped packets or audio artifacts. The people were professional and very helpful.
What do you dislike about the product?
I guess I wasn't prepared of some aspects of my numbers transferring. And I didn't like how complicated some of the changes that have to be made to the portal are so that everything is routed correctly.
What problems is the product solving and how is that benefiting you?
This is a tool capable of managing all aspects of my business and never losing contact with my clients no matter where I am. And it helps me Stay in touch with existing customers and never miss opportunities to interact with new customers.
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