Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Webex Calling Review
What do you like best about the product?
Webex calling makes provisioning new devices easy. The built in troubleshooting also makes it easier to find and analyze call logs.
What do you dislike about the product?
Relying on Cisco infrastructure can sometimes be challenging to manage.
What problems is the product solving and how is that benefiting you?
The transition from an on-premises Call Manager to a cloud solution is made seamless.
Webex is Very Good Tool
What do you like best about the product?
Multiple options to share and change background and we are using it in our meetings with the vendor regularly day today and very easy to use and integration
What do you dislike about the product?
No Complaints so far with the tool it serving our purpose
What problems is the product solving and how is that benefiting you?
Meetings with Vendor for daytoday use we are using this tool
Reliable and easy-to-use collaboration platform
What do you like best about the product?
Webex makes virtual collaboration seamless with clear audio, reliable video quality, and intuitive meeting controls. I like the ease of use, the ability to integrate with calendars, and the range of features such as breakout rooms, recording, and screen sharing. It helps my team stay connected and productive regardless of location.
What do you dislike about the product?
Sometimes the platform feels heavy compared to lighter alternatives, and joining meetings can take a few extra seconds. Occasional connectivity issues occur when network strength is low. The interface could also be more modern and simplified for first-time users.
What problems is the product solving and how is that benefiting you?
Webex helps solve the challenge of connecting distributed teams by providing a secure and reliable platform for meetings, messaging, and collaboration. It reduces travel needs, saves time, and ensures smooth communication across locations. The ability to share screens, record sessions, and integrate with productivity tools makes teamwork more efficient and keeps projects moving forward without delays.
Webex Calling great networking and robust communication tool
What do you like best about the product?
I like the call quality, its impeccable and sounds great wherever you are. The connection is stable and works without interruptions. I also like being able to manage the system from the cloud, its intuitive, and I love it.
What do you dislike about the product?
Its a great tool. I like everything about it, but id like to see more advanced customization options. Thats all.
What problems is the product solving and how is that benefiting you?
So far, its solved problems, especially because its modernized our way of communicating, giving us flexibility and professional, high-quality service. Its truly valuable investment that has paid off.
Webex Conferencing
What do you like best about the product?
I liked the screen sharing and chat functions
What do you dislike about the product?
All the boxes you have to click on to join a meeting.
What problems is the product solving and how is that benefiting you?
Webex is used by some of our vendors when the need to connected to a PC to resolve an issue. Webex is another means of remoting into our network.
Seamless Calls and Collaboration with Webex Calling
What do you like best about the product?
What I like about the webex calling is, how it brings everything together. Like having my calls, my video meetings and messaging all in one place.
By this way I don't have to jump between different tools.
By this way I don't have to jump between different tools.
What do you dislike about the product?
The main pain point of Webex calling, when I am working from home is the stable and fast internet connection. Other apps work fine with lower speed, this can be a improvement point for Webex calling.
What problems is the product solving and how is that benefiting you?
The team connectivity is important in my hybrid working model and Webex calling solves it best. and as I mention in above answer as it is all in one tool, it helps.
Easy Meeting Scheduling and Integration
What do you like best about the product?
Webex integrates seamlessly with Outlook and Google Calendar. I love that I can schedule meetings directly from my calendar, send invites automatically, and avoid manually creating links, which saves a lot of administrative time.
What do you dislike about the product?
While Webex is feature-rich, new users can find the interface confusing. I dislike that it takes time for participants to locate essential functions like screen sharing, breakout rooms, or chat, which slows onboarding.
What problems is the product solving and how is that benefiting you?
Poor video and audio quality can disrupt virtual meetings. Webex solves this by offering high-quality video and clear audio, even with multiple participants. This benefits me by ensuring that every discussion is understandable, reducing misunderstandings and maintaining professionalism during client calls and internal meetings.
Webex meeting application
What do you like best about the product?
Webex is one of the best meeting application. Very user friendly and easy to use.
What do you dislike about the product?
There is nothing to dislike about Webex.
What problems is the product solving and how is that benefiting you?
It allows me to connect with my clients all over the world.
Seamless integration that boosted our sales calls
What do you like best about the product?
What I like best about Webex Calling is how effortlessly it hooked up with our Salesforce CRM last year and suddenly all those customer details popped up right during calls. No more fumbling around for notes mid conversation. It made closing deals feel way smoother especially when our team was spread out across Europe and the call quality held up even on spotty hotel WiFi during trade shows. We've got this one rep who was always complaining about dropped calls before but now he'd raving about the stability. The app's interface is pretty intuitive too.
What do you dislike about the product?
The one downside though is that the mobile app sometimes lags when switching between data and WiFi. This happened to me a couple times during important client pitches and it threw off the flow a bit.
What problems is the product solving and how is that benefiting you?
One huge problem that Webex Calling solved for us was fragmented communication in sales. Before we'd juggle separate phone systems and CRM tabs. Now with everything integrated our response times to leads dropped by like half. That's meant more closed deals without the usual problems. Another unexpected perk was how it cut down on email follow ups. It'd saved us headaches in a fast paced environment.
Pretty good videoconferencing tool
What do you like best about the product?
Webex provides crystal-clear audio and video quality, even during large meetings, which really enhances communication. I love how easy it is to schedule or join meetings directly from my calendar. The screen sharing, breakout rooms, and whiteboard features are intuitive and work seamlessly, which is especially helpful during collaborative sessions. Its security features also give me peace of mind when handling sensitive information.
What do you dislike about the product?
Sometimes the app takes a bit longer to launch compared to other platforms, especially on older devices. Additionally, the user interface could be more modern and streamlined—it’s functional but not as sleek as some of its competitors. Occasionally, the mobile app feels less responsive than the desktop version, particularly during file sharing or breakout room transitions.
What problems is the product solving and how is that benefiting you?
Webex has helped streamline communication and collaboration across my team, especially while working remotely. It solves the challenge of hosting reliable virtual meetings and makes it easy to stay connected through messaging, video, and screen sharing. This has significantly reduced email overload and improved real-time decision-making.
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