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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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    Sejal K.

WebEx Calling: Empowering Educators, Improving Education

  • December 01, 2023
  • Review provided by G2

What do you like best about the product?
Its reliable cloud-based calling solution that is easy to use for both educators and students. Cisco is committed to data security and has a number of security measures in place to protect its data. It offers variety of features and easy to implement for persons who are not from tech background.
It integrates well with other WebEx tools, such as WebEx meetings, WebEx webinars and WebEx teams.
What do you dislike about the product?
There are some restrictions in its frequency of use unstable internet leads to call dropouts, audio or video glitches.
It doesn't integrate seamlessly with third party educational platforms or Learning Management System (LMS).
Customer support takes long time to respond if you find any difficulties
What problems is the product solving and how is that benefiting you?
It supports flexible learning modalities, enabling educators to deliver instructions, provide support, facilitating regular updates on student progress and strengthens communication between educators and parents. Its integrated features, such as screen sharing and file sharing allows for real-time collaboration among teachers and students.
I can easily communicate with individual students, conduct group discussions or host virtual classroom sessions.
It breaks down geographical barriers, allows students to connect from anywhere, anytime.


    Amit B.

Great VoIP experience at an enterprise level

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Clear voice calling facility with ease of routing. Easy to integrate with webex hardware / devices. Nice support features for troubleshooting and resolving problems.
What do you dislike about the product?
Time to setup at a large enterprise level can be even better.
What problems is the product solving and how is that benefiting you?
Voice over IP connectivity across the organization with easy to use hardware.


    Patricia B.

Improving communication and solving problems with Webex Calling.

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
From the moment we started using this program in our company, we noticed an important change in our internal and external communication. What fascinates me most about Webex Calling is its ease of use and accessibility. No matter what device we are on, we always have the possibility of accessing the named features immediately and easily. Furthermore, one of the favorable properties of this platform is its so-called quality. It's like we're talking in person! The clarity of the audio is incredible, which allows us to communicate efficiently and without interruptions.
What do you dislike about the product?
However, I must mention that in some cases we have experienced minor technical problems, such as interference or denomination drops. Although such incidents are rare, they can still be frustrating at key moments in our own daily operations. Fortunately, Webex Calling Support Accessories has consistently been willing to help us troubleshoot any technical issues that arise, providing quick and efficient resolutions.
What problems is the product solving and how is that benefiting you?
Regarding problem resolution, Webex Calling was an immeasurable tool. Before using this platform, we used to have problems staying in touch with our own geographically dispersed groups. Because of Webex Calling's conferencing capabilities, we now have the ability to accommodate virtual meetings with ease and continue moving forward with projects no matter where our own helpers are.


    Denis U.

Great calling platform

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling offers a great platform for voice communication with your contacts. It's very simple for the users to use and offers great integration with others which means simple implmentation. Offers calling calling from every device.
What do you dislike about the product?
It's more sensitive to connection issues leading to some spoty paches during the calls.
What problems is the product solving and how is that benefiting you?
Webex calling allows us to easily communicate with other team members within the organizations and our external partners.


    Jorge G.

webex calling connecting the world

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
The ease with which you can have calls in your company without having to have a switch installed in your company, since Webex calling works in the cloud, so you can interconnect several branches without having anything physical other than the phones.
What do you dislike about the product?
It is probably that whenever we depend on a cloud, we depend on the performance of the internet link and if this is affected, the quality of the calls could be affected by the same.
What problems is the product solving and how is that benefiting you?
In the company where I work, we have several branches and the initial expense to place switches in all the branches was very expensive plus the survivals that you need in case of a fall and with the help of webex calling, we can intercommunicate several branches without having to install nothing fixed and it is very easy to install and configure in the cloud


    oscar m.

fantastic colaboration application

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
we use webex calling to get connected across the country, we have one main office and four branch office,
using webex calling help us to be connected in seconds with remonte coworkers
What do you dislike about the product?
if our internet connection is not good the quality of the services is poor
What problems is the product solving and how is that benefiting you?
in the past we used to use a old version of cisco call manager, now for us is really easy to get together all we need in one application, meets,webinars,messages and calling.


    Yolanda G.

My technological bridge to productivity and participation

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
What I love most about Webex Calling is its intuitive and well-designed interface. From the first moment, I felt practical navigating the different functions and settings accessible. Additionally, the audio quality is outstanding, which has significantly improved my calls and virtual meetings. I can access the platform from my PC, tablet or mobile phone, which gives me the independence of working from anywhere and at any time. Additionally, seamless integration with other Cisco applications, such as Webex Teams, has further enhanced my engagement experience, allowing me to share files, chat, and collaborate on projects in real time.
What do you dislike about the product?
Regarding what makes me angry, I have encountered certain possible technical problems. Although rare, you sometimes experience delays in streaming audio or video clips, which could be frustrating during an essential call. However, these problems have been resolved to a large extent thanks to the great Webex Calling technical support team, who provide quick responses and effective resolutions.
What problems is the product solving and how is that benefiting you?
Speaking of problems solved, Webex Calling was a lifesaver for me, especially during the pandemic. It was a primary instrument to stay connected with my work team, collaborating on projects, making relevant choices, and holding virtual meetings without inconvenience. Due to this platform, it managed to overcome the obstacles of physical distance, keeping us linked and productive.


    Daniel T.

Immediate connection with this connectivity system with good call quality

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
I like its features because its great for high-quality calls and offers call queuining, analytics, and forwarding in one place. Furthermore, the implementation was simple and no training was required for its use. Webex Calling is an excellent product.
What do you dislike about the product?
No problems so far, except that we had a suspension of compliance by mistake. But the support helped us.
What problems is the product solving and how is that benefiting you?
Everything works well for meetings, high quality calls, facilitates the management of the entire call service and surprises how a sinlge product solves our communication problems.


    Victor A.

calls anywhere

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
the ease with which you can have your phones and extensions anywhere without the need for a physical computer and the ease with which it can be installed and configured since everything is in the cloud
What do you dislike about the product?
Probably, we rely on an internet connection, and if this fails, the user will have a bad experience. Additionally, the subscription costs are quite high.
What problems is the product solving and how is that benefiting you?
we have many small branches where they are not interconnected with each other to the main site and thanks to webex calling we can communicate all branches without a big investment.


    Johana M.

The smart solution to stay connected in the digital age

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
What fascinates me most about Webex Calling is its ease of use and accessibility. From the get-go, it has been a smooth transition and there was no need for a huge learning curve. Webex Calling properties are very favorable for our business. The ability to make high-quality calls across different devices and platforms has greatly improved our own internal and external communications. At the moment we don't have to worry about poor call quality or technical issues. The video conferencing option has also facilitated our own remote meetings, allowing us to maintain positive communication with assistants in different locations.
What do you dislike about the product?
However, there are also certain points that I would like to see improved in the program. Sometimes we have encountered minor technical issues, such as connection delays or audio quality issues. If these problems can be reduced, our experience could be even better.
What problems is the product solving and how is that benefiting you?
Regarding problem resolution, Webex Calling was an important instrument. Previously, we were experiencing problems communicating efficiently with suppliers and consumers due to connectivity issues and call clarity. With Webex Calling, these concerns are gone. We now have the ability to have clear, uninterrupted conversations, which has improved our own business collaborations and streamlined our own processes.