Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Webex Call
What do you like best about the product?
I have been invited to several Webex calls and the way it presents itself is very professional. I love the feature that it can disable guests using microphone and video inputs into the call if required.
What do you dislike about the product?
From what I have seen of Webex I have nothing really I dislike of making calls with the application. I would recommend the product to anyone in the office field of work.
What problems is the product solving and how is that benefiting you?
I am not aware of any problems
Customer service and reliability on using Webex Calling
What do you like best about the product?
the best thing about webex calling is that no need to open alot of application no line or no additional plan needed you can use one application to reach your person want to call
What do you dislike about the product?
The things i dont like with this is that this application is really great and really very useful but like other application there are need improvements like stability of connection
What problems is the product solving and how is that benefiting you?
The problems inWebex Calling solving and how is that benefitingme is that this application can connect one organization and reach each other faster as one that really help one organization
Make professional, quality calls with Webex Calling.
What do you like best about the product?
In Webex you get call reports in an instant, you can keep track in real time of the calls you receive or make, and the best part is that it is completely hosted in the cloud. The contact directories are very well hosted and organized; the audio quality of the calls is very clear; and the video calls look great. All calls are managed and filtered, and you can also record them to listen to them at any time. We can make group calls, for example, for meetings, which is excellent, as we can share the call with many other users. The messaging option is excellent; they usually arrive very quickly, and you can send messages to contact lists hosted on Webex.
What do you dislike about the product?
The application for Apple should be improved. I have tried both versions for Android and iOS, and without hesitation, I'll take the Android one. Webex calls can consume a lot of data; I recommend having a good internet connection to use them. The service is more aimed at large companies; if you own a small business, I think other solutions, such as Skype, may be more feasible when evaluating the cost-benefit.
What problems is the product solving and how is that benefiting you?
We have used Webex in many areas of our company. For the information technology area, it has been useful. Webex has a wide variety of contacts with whom we maintain daily communication. With this call and messaging service, we have saved a lot of money when making calls because with a conventional mobile plan, we would spend more money. Thanks to video conferencing and video calls, we can hold remote meetings without going to the office. Many times, we like to send text messages to our customers offering a particular service. With this program, we can create groups of contacts and send messages in an instant.
Webex Calling
What do you like best about the product?
You can set up a call immediately. You can see if participants are available. You can arrange group call. It is great Cisco product.
What do you dislike about the product?
At the beginning of using this product there were some software bugs, but with new releses they were eliminated.
What problems is the product solving and how is that benefiting you?
You do not need to have Cisco IP Phone on every desk. Webex Calling is reducing costs and efficiency.
There when you need it
What do you like best about the product?
I was at home and I found out that my phone was missing. I needed to announce that my phone was stolen. I had no land line.. but I remembered that I can make phonecalls from webex. That's when I opened my laptop and called. It also helps when you run out of battery on one of your devices.
What do you dislike about the product?
As a user, there's absolutly nothing to dislike. As a customer, the costs for certain regions are not very nice comparing to other vendors of similar services available in our country.
What problems is the product solving and how is that benefiting you?
We need for our company to keep records of our phone calls. It's easier with the integrated system of Webex calling and our Support Desk systems. It's also integrated with our CRM.
simplicity
What do you like best about the product?
easy communication with your team and speed in passing on information
What do you dislike about the product?
depending on the network may have poor performance
What problems is the product solving and how is that benefiting you?
easy communication with the team and agility in communication
Excellent call service for your company.
What do you like best about the product?
It has a very attractive and business-like interface and can be easily managed from any mobile device, computer, or tablet. You can easily and intelligently conduct team meetings, no matter how far away you are. You can always organize group calls. Excellent audio quality; it is really fluid. Video calls are also excellent, with crisp picture quality. Provides full voicemail support when you can't make a call. Customization of the control panel. I love the service; it is very useful to always be connected with customers and the technical team.
What do you dislike about the product?
Although it is a very useful tool on the market, you can get cheaper add-ons. You need a good data connection either when using the phone or desktop application; if you have a slow connection, I do not recommend the program. Slow loading times, especially when there are meetings with many participants.
What problems is the product solving and how is that benefiting you?
We implemented this service as a much more cost-effective option for video call collaborations, especially when we were on the verge of the pandemic. We could meet without a problem thanks to Cisco's services. Furthermore, we also often conduct job interviews; we just need to make a few calls and we can interview remotely. For training and webinars, it is very useful; in fact, many times we use video calls to solve problems in real time, and we even do demonstrations of the applications we develop.
webex bridges people to communicate faster and in real time.
What do you like best about the product?
so far webex calling made a significant impact in setting up real time meeting with company counterpart.
What do you dislike about the product?
none so far. and not experinced any downside using this platform.
What problems is the product solving and how is that benefiting you?
is designed to be an all-in-one collaboration platform that allows organizations to manage their calling, messaging, and meeting needs conveniently.
Webex Callin
What do you like best about the product?
The most helpful feature is the ability to integrate into our current CUCM, this allowed users to seemlessly transition to remote work and not having to relearn a phone system
What do you dislike about the product?
There are times where call quality isnt at its best but cant exactly pin this on Webex
What problems is the product solving and how is that benefiting you?
Being able to have VOIP for end users
Webex Calling - One of the best cloud calling solution
What do you like best about the product?
Its powerful yet flexible cloud-based phone system which makes adding new users and managing devices very easy. The user-friendly interface makes it easy to use and the voice and service quality is awsome.
What do you dislike about the product?
The call routing feature can be better in terms of service and efficiency. The notifications are buggy sometimes which can be annoying. Customer support should be a little more responsive in a timely manner.
What problems is the product solving and how is that benefiting you?
The best thing I found about Webex Calling is its flexibility to add and manage multiple users. It is very easy to use yet full of pro features which makes is one of the best available solutions.
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