Webex Calling
Cisco Systems, Inc.External reviews
653 reviews
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External reviews are not included in the AWS star rating for the product.
An online video and audio communication platform for mission-critical business.
What do you like best about the product?
Webex calling has a very intuitive and friendly user interface, easy to interact with, responsive, and it can be managed across multiple devices such as computers and mobile devices.
What do you dislike about the product?
This is not intended for the general user; you need to learn about it to fully utilize its potential for what you spent. It is difficult to navigate the features due to its complexity.
What problems is the product solving and how is that benefiting you?
It enables remote meetings for enterprises or businesses, eliminating collaboration barriers with features that allow presenting solutions from a distance. We can use this video call to remotely instruct technical staff in the field.
Best calling software
What do you like best about the product?
Webex Calling is an outstanding communication solution that has significantly improved our team's phone system. With its impeccable call quality, flexible deployment, feature-rich functionality, seamless integration, user-friendly interface, and reliable support, it surpasses our expectations in every aspect. Whether for remote work, multi-location setups, or small to large-scale organizations, Webex Calling is an ideal choice for businesses seeking a cutting-edge and efficient communication platform. We highly recommend Webex Calling to anyone looking to upgrade their phone system and elevate their team's communication experience.
What do you dislike about the product?
Webex Calling lacks the capability to merge Session Initiation Protocol (SIP) calls and Public Switched Telephone Network (PSTN) calls seamlessly and this feature seems not to be in the roadmap currently.
What problems is the product solving and how is that benefiting you?
Webex Calling's cloud-based infrastructure allows for flexible deployment, enabling our team to access the phone system from any location with an internet connection. This scalability has been a game-changer, especially for remote teams and those on the go, as we can stay connected seamlessly without being tied to physical office setups.
Webex Calling
What do you like best about the product?
The simplicity of the management of the cisco collaboration features calling meeting and messaging.
What do you dislike about the product?
More training and documentation to make easy the migration
What problems is the product solving and how is that benefiting you?
Maintaining and upgrading the on prem solution
Best softphonie
What do you like best about the product?
Mobility: It offers mobility options, allowing users to make and receive calls on their smartphones, tablets, or laptops using the Webex Calling app. you have the capacity to move a call on a other device without any cut.
What do you dislike about the product?
Integration Limitations: Although Webex Calling integrates well with other Cisco collaboration tools, some users have expressed a desire for more seamless integration with third-party applications.
What problems is the product solving and how is that benefiting you?
Unified Communication: It integrates voice, video, messaging, and collaboration tools into a single platform, streamlining communication and reducing fragmentation.
Webex Call
What do you like best about the product?
I have been invited to several Webex calls and the way it presents itself is very professional. I love the feature that it can disable guests using microphone and video inputs into the call if required.
What do you dislike about the product?
From what I have seen of Webex I have nothing really I dislike of making calls with the application. I would recommend the product to anyone in the office field of work.
What problems is the product solving and how is that benefiting you?
I am not aware of any problems
Customer service and reliability on using Webex Calling
What do you like best about the product?
the best thing about webex calling is that no need to open alot of application no line or no additional plan needed you can use one application to reach your person want to call
What do you dislike about the product?
The things i dont like with this is that this application is really great and really very useful but like other application there are need improvements like stability of connection
What problems is the product solving and how is that benefiting you?
The problems inWebex Calling solving and how is that benefitingme is that this application can connect one organization and reach each other faster as one that really help one organization
Make professional, quality calls with Webex Calling.
What do you like best about the product?
In Webex you get call reports in an instant, you can keep track in real time of the calls you receive or make, and the best part is that it is completely hosted in the cloud. The contact directories are very well hosted and organized; the audio quality of the calls is very clear; and the video calls look great. All calls are managed and filtered, and you can also record them to listen to them at any time. We can make group calls, for example, for meetings, which is excellent, as we can share the call with many other users. The messaging option is excellent; they usually arrive very quickly, and you can send messages to contact lists hosted on Webex.
What do you dislike about the product?
The application for Apple should be improved. I have tried both versions for Android and iOS, and without hesitation, I'll take the Android one. Webex calls can consume a lot of data; I recommend having a good internet connection to use them. The service is more aimed at large companies; if you own a small business, I think other solutions, such as Skype, may be more feasible when evaluating the cost-benefit.
What problems is the product solving and how is that benefiting you?
We have used Webex in many areas of our company. For the information technology area, it has been useful. Webex has a wide variety of contacts with whom we maintain daily communication. With this call and messaging service, we have saved a lot of money when making calls because with a conventional mobile plan, we would spend more money. Thanks to video conferencing and video calls, we can hold remote meetings without going to the office. Many times, we like to send text messages to our customers offering a particular service. With this program, we can create groups of contacts and send messages in an instant.
Webex Calling
What do you like best about the product?
You can set up a call immediately. You can see if participants are available. You can arrange group call. It is great Cisco product.
What do you dislike about the product?
At the beginning of using this product there were some software bugs, but with new releses they were eliminated.
What problems is the product solving and how is that benefiting you?
You do not need to have Cisco IP Phone on every desk. Webex Calling is reducing costs and efficiency.
There when you need it
What do you like best about the product?
I was at home and I found out that my phone was missing. I needed to announce that my phone was stolen. I had no land line.. but I remembered that I can make phonecalls from webex. That's when I opened my laptop and called. It also helps when you run out of battery on one of your devices.
What do you dislike about the product?
As a user, there's absolutly nothing to dislike. As a customer, the costs for certain regions are not very nice comparing to other vendors of similar services available in our country.
What problems is the product solving and how is that benefiting you?
We need for our company to keep records of our phone calls. It's easier with the integrated system of Webex calling and our Support Desk systems. It's also integrated with our CRM.
simplicity
What do you like best about the product?
easy communication with your team and speed in passing on information
What do you dislike about the product?
depending on the network may have poor performance
What problems is the product solving and how is that benefiting you?
easy communication with the team and agility in communication
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