Webex Calling
Cisco Systems, Inc.External reviews
653 reviews
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External reviews are not included in the AWS star rating for the product.
It facilitates communications reliably through the use of this technology.
What do you like best about the product?
I use Webex Calling for cloud calls, messaging, mobility and business-grade PBX, it is a tool that offers collaboration options with maximum security and simplicity. With features that are configurable by the administrator, it is a solution that improves communication and saves time in addition to improving teamwork capabilities by meeting the needs of the customer service team by providing call options, online monitoring, call queues. and integration with email which increases effectiveness.
What do you dislike about the product?
Webex Calling is a calling solution that guarantees a complete business experience with security and productivity, offers perfect features for every need, provides security, intuitive interface and options that work perfectly from start to finish and nothing bothers me.
What problems is the product solving and how is that benefiting you?
Webex Calling is a telephony and messaging service in the cloud that brings innovation and an improved experience to customers with a VoIP phone system that keeps us connected from anywhere without missing an important call thanks to its powerful and complete calling functions, managing services and eliminating the overhead of a physical phone system. It is a great advantage to increase productivity and improve the experience
Smooth Experience
What do you like best about the product?
That it allows people to join in even from their phone by dialing the codes given in the invitation
What do you dislike about the product?
At times it takes a while to launch on older models of laptops
What problems is the product solving and how is that benefiting you?
it allows me to collaborate with people in and out of my organisation
Webex Calling Review
What do you like best about the product?
The most helpful thing about Webex calling is the ease of navigation plus this is an all-in-one package where you can held a meeting, calling and it also caters the messaging.
What do you dislike about the product?
Although this application is very useful, it comes with a hefty price compared with the other calling platform we usually use. Also, you need to be trained for this or you need to explore a lot with this application.
What problems is the product solving and how is that benefiting you?
Since this application is an all-in-one platform, our team can easily communicate with each other even though we work in different places. With this, there is an ease for the transmitting or passing some important information we need to do our job quickly and correctly.
Webex calling is an enterprise feature rich calling platform, but is affordable for all businesses!
What do you like best about the product?
One single HUB for ALL! 99% of administrator tasks can be performed from one single secure HUB. Setup, troubleshooting, and account tracking, it's all located in the Webex control hub. By utilizing one pane of glass, the operation is simplified. Adding users, changing information, and creating new Auto Attendants or hunt groups do not require multiple tools or multiple sign-ins.
What do you dislike about the product?
Since it is a cloud-based management platform, the devices' status is not real-time. On-premise systems allow an administrator to see more activities in real-time, but with Webex, one must wait, or allow for time before some changes are seen and or reported. Such is life in the cloud!
What problems is the product solving and how is that benefiting you?
Webex allows an MSP to service MANY clients with ease. The Webex Control HUB gives access to all customers with the confidence that all customer data is secure and separate. Managing multiple customer configurations is simplified, and it is easy to compare and change without the inconvenience of re-authentication or movement from one platform to another.
Very helpful for work
What do you like best about the product?
I enjoy the fact that Webex calling rings all my devices at once. Webex is very straightforward to use. I never miss a call.
What do you dislike about the product?
I am not the biggest fan of some of the smaller bugs. When I am on a conference call on my desk phone, I cannot pull it to my laptop because the Webex app will say phone services are disconnected. When I click the sign-in option, it works for a few seconds and then goes back to saying that phone services are disconnected.
What problems is the product solving and how is that benefiting you?
Webex calling helps me never to miss a work call, and when I do miss one, I get a voicemail to email transcription. I love this feature as it is fantastic. The transcription is very useful, and accurate
Webex Calling Review
What do you like best about the product?
Being able to use my business phone from anywhere. Love the Webex App on my Mac and iPhone. Easy to use and easy to pull calls from one device to another.
What do you dislike about the product?
When the app crashes and there is an outage. Cisco is usually pretty quick with getting it back up and running.
What problems is the product solving and how is that benefiting you?
Allows me to take my business phone with me anywhere I go. It allows me to work from anywhere. I'm always connected, communicate with individuals than ever, and I get way more done.
WEBEX CALLING
What do you like best about the product?
WEBEX CALLING IS A GREAT PRODUCT BECAUSE I AM ABLE TO GET CALLS ON MY COMPUTER AND CELL PHONE
What do you dislike about the product?
SOMETIMES THE WEBEX APP LAGES AND DOES NOT WORK AS IT SHOULD
What problems is the product solving and how is that benefiting you?
THE ABILITY TO ANSWER CALLS ANYWHERE. I NEVER MISS A CALL.
Webex is the future of our phone system
What do you like best about the product?
The ease of management, troubleshooting and maintenance.
What do you dislike about the product?
I have almost nothing negative to say about Webex Calling. It meets our needs and then some!
What problems is the product solving and how is that benefiting you?
It is allowing us to deploy a nationwide network of users on same phone system without requiring a VPN or physical infrastructure.
Easy-to-use, optimized software
What do you like best about the product?
Intuitive and easy to use. There is a wide variety of services you want to use, not just phone calls.
What do you dislike about the product?
The operating GUI appears to be unpolished. Would be nice if the operation could be so a little easier to use.
What problems is the product solving and how is that benefiting you?
I think it is the best system when you have many branches and your business grows.
Solutions Architect
What do you like best about the product?
The platform is easy to use and navigate.
What do you dislike about the product?
Sometimes is not user-friendly for a non-technical user.
What problems is the product solving and how is that benefiting you?
Availability everywhere, Reduced the calling pricing geographically.
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