Webex Calling
Cisco Systems, Inc.External reviews
653 reviews
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What do you like best about the product?
It gets the job done. It works as a softphone, can make and receive calls, etc.
What do you dislike about the product?
Can only be used in conjunction with Broadconnect.
What problems is the product solving and how is that benefiting you?
We have a call center business. Improve the customer experience.
The best unified communication service
What do you like best about the product?
The advantages of technological advances are impressive. In the field of communication, we always look for an option that gives us the freedom to communicate without being stuck in a cubicle. For this, we use the services of BroadSoft. This platform is a unified communication service provider; it is one of the largest worldwide offering a cloud-based UCaaS solution. I really like using this platform because it simplifies the way of communication and collaboration in the organization and offers us an easy-to-use calling experience that incorporates a variety of advanced features.
What do you dislike about the product?
Certainly, BroadSoft is a great option to keep you connected, but this tool has a somewhat high cost compared to similar services. Additionally, the support service is somewhat slow. I can consider these more as two small disadvantages of the platform rather than negatives.
What problems is the product solving and how is that benefiting you?
This tool allows me to monitor the status of other users, so I can know if they are online, in a meeting, on a call, or offline. I can be located anywhere and communicate in a simple way because I can use it on the PC or on the phone. With BroadSoft, I can conduct web conferences, voice calls, video calls, and share my screen.
Recommendations to others considering the product:
BroadSoft is an innovative platform that provides us with a wide variety of options to maintain unified communications and collaboration through its cloud services. It is very intuitive and offers native mobile applications for Android and iOS devices.
Broadsoft, the good and bad
What do you like best about the product?
Great for video calling, nothing much else
What do you dislike about the product?
Generic program, nothing special, might as well use pre installed skype
What problems is the product solving and how is that benefiting you?
I just use it as any other video calling platform, but will not be using it anymore
Recommendations to others considering the product:
Just stick to Skype, there's nothing special here
Cisco Calling : Uninterrupted Calling
What do you like best about the product?
Best part is, you don't have to look for network or any other disturbances while calling. Cisco Calling provides you the uninterrupted calling.
Display name so that it can be easily identify the calling person in office. As VOIp is connected to LAN, its very easy to configure and setup it in office with very less infrastructure.
It helps you to work remotely and be able to dial in from office and even from home.
Display name so that it can be easily identify the calling person in office. As VOIp is connected to LAN, its very easy to configure and setup it in office with very less infrastructure.
It helps you to work remotely and be able to dial in from office and even from home.
What do you dislike about the product?
Frankly, no dislikes as such.
Cisco Calling provides best benefits to users. It helps to complete all your unfinished task in no time.
Cisco Calling provides best benefits to users. It helps to complete all your unfinished task in no time.
What problems is the product solving and how is that benefiting you?
Daily we have a Agile stand up calls, video conference at work. All the task management is done over the call and later tracked, monitored the same via calls.
Increases productivity of the team and also helps in gaining more new business from the client as things works very smoothly.
Multiple calls at real time is a real plus and works very efficiently.
Increases productivity of the team and also helps in gaining more new business from the client as things works very smoothly.
Multiple calls at real time is a real plus and works very efficiently.
Recommendations to others considering the product:
Just try it. It is very easy to install and configure. Provides best customer support under great brand Cisco.
Corporate Calling through Cisco WebEx Calling
What do you like best about the product?
I like the Cisco WebEx calling because it provides best calling features with no interruptions. Just no need to worry about any network problems while talking. It has limited infrastructure and not hard to setup. It helps you work remotely and be able to dial in from office and even from home.
What do you dislike about the product?
Honestly, no dislikes as such. It provides best features and benefits to users. Make tasks are completed with the help of Cisco WebEx calling.
What problems is the product solving and how is that benefiting you?
We daily have a stand up meetings, conference calls at work. All the technical issues are solved over the conference calls due to which the productivity is increased plus seen the gain in business.
Project delivery is happened on time with no issues pending. Team can collaborate and connect which helps to complete the project.
Project delivery is happened on time with no issues pending. Team can collaborate and connect which helps to complete the project.
Recommendations to others considering the product:
I will definitely recommend this for the users who are working remotely and who requires continuous touch with team. Ideally everyone has this requirement, so just go for it and definitely it's worth to use.
Cisco WebEx Calling - Undisturbed Calling
What do you like best about the product?
All the audio conference calls are made very easy through Cisco WebEx calling. Best part is, it will provide you Uninterrupted calling without having any network issues no lags whatsoever. Provide you the caller identification on the phone so that it gets very easy to know who's calling. Through VOIP number we can easily make a one to one or a team call.
What do you dislike about the product?
No issues at all. I found it as the best medium for corporate communication.
What problems is the product solving and how is that benefiting you?
Daily standup meetings are conducted in order to achieve all the days task which is the most important part played by WebEx calling at the start of your day. Call forwarding and voicemail features helps everyone in case if someone is busy doing some work.
Increases productivity as the team can easily dial in if stuck with any issues. Best connectivity with team, to get an update, simple dial in with the help of VOIP.
Increases productivity as the team can easily dial in if stuck with any issues. Best connectivity with team, to get an update, simple dial in with the help of VOIP.
Recommendations to others considering the product:
I recommend this software as it provides best Inbuilt features for calling and gives you the quality calling with no hindrances at all. Easy to install.
Best connectivity - Cisco WebEx Calling
What do you like best about the product?
These are the best phone I have seen in IT Industry, everyone prefers a lot. The performance of the application is pretty good with it's core functionality and even there is no downtime at all. You don't have to worry about connectivity issues anymore, no lags whatsoever.
Customer service is outstanding.
Customer service is outstanding.
What do you dislike about the product?
Honestly no issues with it but yes your require high bandwidth to use it.
What problems is the product solving and how is that benefiting you?
We basically use it for conference calls within team and it is used to solve some technical issues or any discussion around the business. It benefits us to be in touch with team and with clients when you are working remotely. Seen growth in productivity and even due to smooth communication even there is gain in business.
Recommendations to others considering the product:
Just for it. It is very easy to use and simple to install. Best features with great benefits
Cisco WebEx - Uninterrupted Calling
What do you like best about the product?
The best thing about this app is the connectivity which is very great without having any lag. Best part again is it has zero downtime due to which your is work is done with no hurdles.
It has got enhanced features with secure calling from your computer or a mobile phone. Easy logout and Easy login
It has got enhanced features with secure calling from your computer or a mobile phone. Easy logout and Easy login
What do you dislike about the product?
Requires high bandwidth to make the WebEx session work smoothly.
What problems is the product solving and how is that benefiting you?
We can have a conference calls and daily standup calls at work. Call forwarding and voicemail features helps a lot in case you are doing some urgent work or not available to pick up the call.
All the teams technical issues are solved through conference call due to which there is increased in productivity.
All the teams technical issues are solved through conference call due to which there is increased in productivity.
Recommendations to others considering the product:
Just try it out. It is very easy to install and simple to use. Has got best customer service under great brand cisco
WebEx Calling Phones - Best method to Communicate
What do you like best about the product?
I found it very useful wherever I went and worked on project, it makes it very easy to communicate with no network issues, no lags whatsoever. It has got best features in build were we can dial in from office and even from home by using the phone number.
What do you dislike about the product?
No flaws as such, but yes definitely need improvement. It requires high bandwidth during the WebEx call else it will fails or lags.
What problems is the product solving and how is that benefiting you?
I can take any meetings now through WebEx with very ease and without any inetruption. Multiple call at a time and can also transfer call immediately fascinates me. Daily productivity is increased and lot of efforts bare reduced.
Recommendations to others considering the product:
This is a very professional tool, it maintains the professionalism in industry. I recommend everyone out there in IT Industry to feel free to use this software which has got best features with high quality customer support.
Cisco Phones
What do you like best about the product?
The ability to use the phone system remotely I think they have a very good call quality, the audio doesn't cut out even on international calls, Cisco offers easy, reliable, and secure calls. I love that we don't have to transfer numbers or move agents when they leave or change offices.
What do you dislike about the product?
Occasionally late on the call, but resolved by a reboot. No major problems with it. Option screens on the physical hardware could use an update. Sometimes the system goes down out of nowhere and you need to log in again or it freezes.
What problems is the product solving and how is that benefiting you?
We better connect our office and share lines and skills. Cold calls, prospecting, pipeline, and new business generation. The ease of adding multiple lines for more agents and ensuring they are correct for them is as easy as 123. The main business problem we solved using this is that, due to location teams, we needed a robust tool to collaborate and connect with team members, and this app is helping us very well in that part.
Recommendations to others considering the product:
If you need a good telephony system to implement, then this is your product. The price is a bit higher, but it's worth it. There really is no reason to go elsewhere. Cisco is definitely easier to use.
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