Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Video conference app with niche capabilities
What do you like best about the product?
for business purposes, end to end security
What do you dislike about the product?
customisation features and capabilities are limited.
What problems is the product solving and how is that benefiting you?
cloud solutions,
networking,
conference calling
networking,
conference calling
Seamless, cost-effective, almost nil cost calling
What do you like best about the product?
The voice transfer is so seamless. The alerts, and security are super add-ons.
What do you dislike about the product?
Nothing really because everything seems to be appropriate.
What problems is the product solving and how is that benefiting you?
Huge cost savings. Keeping schedules under control, and making offices portable, literally, by anywhere calling.
Smart and Convenient
What do you like best about the product?
It can manage a large audience and super convenient to use
What do you dislike about the product?
The control needs to be accessed again when moving from one document to another
What problems is the product solving and how is that benefiting you?
Having convenience in having calls with customera
Reliable and Clear Communication Tool for Teams
What do you like best about the product?
Webex Calling is incredibly user-friendly and doesn’t require a steep learning curve. We had a smooth setup process, and it integrated seamlessly with our existing systems like Outlook and CRM tools. It's packed with essential features, from call forwarding to voicemail transcription, and we use it consistently throughout the day with no issues. I also appreciate that Cisco’s customer support is responsive and knowledgeable — whenever we’ve had questions or minor hiccups, their customer service representative resolved them quickly.
What do you dislike about the product?
The feature set is robust, but some advanced settings can be a bit buried within the menus. Occasionally, syncing across devices takes a few seconds longer than expected. These are minor issues, though, and don’t impact overall productivity.
What problems is the product solving and how is that benefiting you?
Webex Calling helps us maintain clear, stable communication with clients across different time zones, which is essential in a BPO environment. It solves issues related to dropped calls, poor audio quality, and limited integration with other platforms. With Webex, we can easily handle high call volumes, transfer calls between departments, and manage remote teams efficiently. It also supports compliance and call recording needs, which are crucial for quality assurance and training purposes. Overall, it has improved our team’s productivity and our clients’ satisfaction.
Seamless and scalable cloud telephony solution
What do you like best about the product?
Webex Calling offers a seamless and scalable cloud telephony solution that's tightly integrated with Cisco’s collaboration tools. The interface is user-friendly, and it works well across devices — desktop, mobile, and desk phones. Call quality is consistently clear, and features like voicemail to email, auto-attendant, and call forwarding are easy to manage from the admin portal.
What do you dislike about the product?
Initial setup and migration from legacy systems can be a bit complex without proper Cisco partner support. Also, the control hub could be more intuitive for non-technical admins. Occasionally, there's a lag in updates syncing between Control Hub and devices.
What problems is the product solving and how is that benefiting you?
Eliminates Infrastructure Complexity like We no longer need to maintain traditional on-premises PBX systems. This reduces hardware costs, simplifies management, and frees up IT resources for other priorities and Enables Seamless Hybrid Work also Integration with Webex Meetings, Messaging, and third-party platforms like Microsoft Teams or CRM tools creates a unified communication experience, boosting productivity and reducing context switching
Webex Review
What do you like best about the product?
Automatically linked when needed for video meetings
What do you dislike about the product?
Still learning the platform not 100% familiar yet.
What problems is the product solving and how is that benefiting you?
Eases communication
In my company we moved from an analog PBX to Webex Calling
What do you like best about the product?
We appreciated the quality of the Webex devices. the platform is stable and is managed through a cloud portal from which it is possible to perform the necessary configurations. The entire system is in the cloud and this makes implementation easy and management fast and without downtime. We also appreciated the integration with Microsoft 365, from which we import users to Webex. We use webexc every day for our telephone communications.
What do you dislike about the product?
being a cloud platform you do not have total management of the configurations on the devices. Some configurations are locked. Opening support tickets is sometimes slow and first level support is not always very prepared
What problems is the product solving and how is that benefiting you?
Being a cloud platform we don't need on premise appliances, and the call reporting works well
My experience with Webex
What do you like best about the product?
I've been using Webex for our team's virtual meetings and couldn't be happier with the experience. The platform is incredibly user-friendly, making it easy for everyone to join meetings without any technical hiccups. The video and audio quality are consistently excellent, which is crucial for our discussions and presentations. I use it daily.
One of the features I appreciate the most is the seamless integration with our existing tools like Microsoft Office 365. It has streamlined our workflow and made collaboration much more efficient. The screen sharing and virtual whiteboard features are particularly useful for brainstorming sessions and project planning.
Overall, Webex has significantly improved our team's communication and productivity. I highly recommend it to any business looking for a reliable and feature-rich video conferencing solution.
One of the features I appreciate the most is the seamless integration with our existing tools like Microsoft Office 365. It has streamlined our workflow and made collaboration much more efficient. The screen sharing and virtual whiteboard features are particularly useful for brainstorming sessions and project planning.
Overall, Webex has significantly improved our team's communication and productivity. I highly recommend it to any business looking for a reliable and feature-rich video conferencing solution.
What do you dislike about the product?
Some audio lag and Webex AI assistant should be enhanced more.
What problems is the product solving and how is that benefiting you?
Daily interaction with my team since we all work remotely
Seamless Transition from Desktop App to Mobile App
What do you like best about the product?
The seamless transition of the meeting between desktop app and mobile app. Integration is top notch
AI assistant. Summary of meeting.
AI assistant. Summary of meeting.
What do you dislike about the product?
Occasional Lag in response. Meeting summary can be improved
What problems is the product solving and how is that benefiting you?
Webex calling makes communication smoother across teams and helps us respond to customers faster. It's easy to use and keeps everyone connected, no matter where they are.
User friendly
What do you like best about the product?
We daily use webex and it is very easy to use to communicate each other as we have 60 members of team where we can easily connect with one other
What do you dislike about the product?
Nothing dislike all good if updated its better
What problems is the product solving and how is that benefiting you?
It is easy to meet our team using this platform
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