Webex Calling
Cisco Systems, Inc.External reviews
669 reviews
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European office
What do you like best about the product?
We use the broad soft platform in our European office
What do you dislike about the product?
The admin portal to our broadsoft instance is a bit outdated. We also had issues with the branded mobile app dropping phone calls.
What problems is the product solving and how is that benefiting you?
Employees are able to work from outed the offices.
global communication software and service provider
What do you like best about the product?
The company provides the building blocks for service providers to build cloud-based communications services such as voice, video, web conferencing and now team messaging and contextual services
What do you dislike about the product?
There is nothing to dislike in Broadsoft
What problems is the product solving and how is that benefiting you?
Communication purposes such as Video , voice , web conferencing and team messaging
Recommendations to others considering the product:
This provides the communication for service providers to build cloud-based communications services and it provide best features
WebEx Calling - Communication made easy !!
What do you like best about the product?
The best thing is that it provides Uninterrupted calling, now you don't want to look for any network anymore, you can have smooth conversation. Even it has best features with it's core functionality, it comes with zero downtime.
It is very easy to setup with less infrastructure. It provides best customer support as well
It is very easy to setup with less infrastructure. It provides best customer support as well
What do you dislike about the product?
Honestly no such Issues with WebEx calling as far I have used it. It provides what it promises.
What problems is the product solving and how is that benefiting you?
It is used daily, helps complete team to arrange a conference calls, any technical issues are solved and helps to improve productivity. It helps team who are working remotely and client can easily be in touch via calls and get updates time to time.
Multiple teams can be collaborated at real time which becomes very easy to complete or deliver the project in stipulated time.
Daily task management can be done on the calls and later can be tracked as well. Any important documentation can be build together by having WebEx calling.
Multiple teams can be collaborated at real time which becomes very easy to complete or deliver the project in stipulated time.
Daily task management can be done on the calls and later can be tracked as well. Any important documentation can be build together by having WebEx calling.
Recommendations to others considering the product:
It is very easy to install and configure. It has best features under the great brand Cisco.
Provides best customer support as well.
Highly recommended !
Provides best customer support as well.
Highly recommended !
There's no better choice
What do you like best about the product?
There are so many great features it can't all be explained
What do you dislike about the product?
Nothing so far has made me unhappy or regret purchasing
What problems is the product solving and how is that benefiting you?
Calls flow flawlessly and has all the perks you could want
Not good
What do you like best about the product?
I like how it shows me everything in order
What do you dislike about the product?
I don’t like how the letters are small and can’t read
What problems is the product solving and how is that benefiting you?
None
Recommendations to others considering the product:
Browse lots
BroadSoft is the solution for having unified communications
What do you like best about the product?
BroadSoft makes teamwork easier while improving productivity and reducing costs. This company was acquired by Cisco Systems, the giant in the telecommunications market. This tool eliminated a large part of the conflicts and inefficiencies in many of our communications, and this proved beneficial for all our business lines. A relevant aspect of BroadSoft is that it allows us to see the status of other colleagues (or "Presence") through a user-friendly interface, saving time by avoiding unnecessary call transfers.
What do you dislike about the product?
Particularly, up to now I have not had any complaints about BroadSoft, but it should be noted in general terms that unified communications solutions hide a real complexity for their implementation and integration into the information system. They combine a technological solution and the cloud, therefore, the advice of an expert is essential for the implementation.
What problems is the product solving and how is that benefiting you?
Thanks to BroadSoft, we can hold conferences with our regional offices; just having internet access allows us to have practical meetings anywhere and make calls whenever the user needs without having to worry about time or consumption costs. Additionally, with this practical tool, we can share information simultaneously among multiple users and it even has the capability to interact with various fixed and mobile devices.
Recommendations to others considering the product:
When you want to combine flexibility and productivity, BroadSoft makes the difference. With this tool, reduce costs, improve mobility, and simplify management in your company.
Great option for maintaining unified communications
What do you like best about the product?
While the concept of unified communication does not refer to a single product, but rather to a solution formed by various components and elements, encompassed in a common user interface to optimize business processes. BroadSoft is a tool that provides excellent unified communication service, what I like most about this tool is that it facilitates access to company communications at all times and in all places, while offering us users the possibility to move freely within the facilities or outside of them.
What do you dislike about the product?
BroadSoft meets all my expectations, I am very satisfied with this incredible tool. If there were any negative point I should mention, I would only consider its cost, although it is somewhat high, I believe it is worth investing in it.
What problems is the product solving and how is that benefiting you?
BroadSoft allows me to manage time more efficiently through faster interaction, thus improving the level of customer satisfaction. With this tool, I can send messaging whether it's instant messaging, email, voice and video messaging, and it also allows me to conduct conferences. Best of all, I can use it on the PC or from the mobile.
Recommendations to others considering the product:
In today's fast-paced business world, companies need to be more agile and provide higher quality customer service quickly and cost-effectively. BroadSoft provides all the communication tools necessary to help businesses communicate effectively, anytime and anywhere.
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What do you like best about the product?
It gets the job done. It works as a softphone, can make and receive calls, etc.
What do you dislike about the product?
Can only be used in conjunction with Broadconnect.
What problems is the product solving and how is that benefiting you?
We have a call center business. Improve the customer experience.
The best unified communication service
What do you like best about the product?
The advantages of technological advances are impressive. In the field of communication, we always look for an option that gives us the freedom to communicate without being stuck in a cubicle. For this, we use the services of BroadSoft. This platform is a unified communication service provider; it is one of the largest worldwide offering a cloud-based UCaaS solution. I really like using this platform because it simplifies the way of communication and collaboration in the organization and offers us an easy-to-use calling experience that incorporates a variety of advanced features.
What do you dislike about the product?
Certainly, BroadSoft is a great option to keep you connected, but this tool has a somewhat high cost compared to similar services. Additionally, the support service is somewhat slow. I can consider these more as two small disadvantages of the platform rather than negatives.
What problems is the product solving and how is that benefiting you?
This tool allows me to monitor the status of other users, so I can know if they are online, in a meeting, on a call, or offline. I can be located anywhere and communicate in a simple way because I can use it on the PC or on the phone. With BroadSoft, I can conduct web conferences, voice calls, video calls, and share my screen.
Recommendations to others considering the product:
BroadSoft is an innovative platform that provides us with a wide variety of options to maintain unified communications and collaboration through its cloud services. It is very intuitive and offers native mobile applications for Android and iOS devices.
Broadsoft, the good and bad
What do you like best about the product?
Great for video calling, nothing much else
What do you dislike about the product?
Generic program, nothing special, might as well use pre installed skype
What problems is the product solving and how is that benefiting you?
I just use it as any other video calling platform, but will not be using it anymore
Recommendations to others considering the product:
Just stick to Skype, there's nothing special here
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