Webex Calling
Cisco Systems, Inc.External reviews
660 reviews
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Simple, reliable and scalable
What do you like best about the product?
The ease of deployment, end user adoption and implementation made this the ideal solution for the SMB sized customers we service. The customer appreciated that we could still bring in a best of brand service for what their size and budget required.
What do you dislike about the product?
At the time, the lack of local, traditional, analog services for backup.
What problems is the product solving and how is that benefiting you?
Keeping Cisco relevant in the smaller type companies, offices.
Cisco CUCM In The Workspace
What do you like best about the product?
Cisco CUCM is very robust. It is also very HA and able to be placed in two data centers for full redundany
What do you dislike about the product?
I wish Cisco would add Telephone number inventory to CUCM. This would allow us to enter our phone number ranges and know what numbers are still available to use when provisioning a phone
What problems is the product solving and how is that benefiting you?
It allows users to take their phone to other buildings when they change departments. This lowers MAC costs for the company..
Recommendations to others considering the product:
It would be a wise choice if moving to VOIP
Happy Customer
What do you like best about the product?
I like Cisco because I have a Cisco network and it works well to keep both under the same vendor. There are lots of different companies that integrate seamlessly with Cisco products.
What do you dislike about the product?
I dislike the confusing licensing that Cisco is constantly changing.
What problems is the product solving and how is that benefiting you?
We’re delivering calls in a reliable consistent manner
Solid system and support
What do you like best about the product?
The stability of the platform coupled with the support provided by Cisco is great
What do you dislike about the product?
Sometimes Cisco lacks native tools that would make the work easier for IT and business
What problems is the product solving and how is that benefiting you?
We are using Cisco for call routing and UCCE for our call centers
Everyday user of Jabber
What do you like best about the product?
As a remote user who is always connected, I appreciate the ability to switch between hard and soft phone, and call through my laptop
What do you dislike about the product?
Sometimes I have a hard time disconnecting calls as there’s no obvious “end call” button on the jabber window
What problems is the product solving and how is that benefiting you?
Being connected across all devices enables consistent experience and connectivity
excellent experience
What do you like best about the product?
call quality is outstanding. never have any issues and have not for years
What do you dislike about the product?
This is probably due to the age of the phones but I am not sure we have the latest techology
What problems is the product solving and how is that benefiting you?
excellent call quality, durability of the devices, no issues at all
Service works well
What do you like best about the product?
I like the access to support that we experience as a customer.
What do you dislike about the product?
I'm not sure if anything falls into the 'dislike' category, but it would be nice to have easier 3-party integration
What problems is the product solving and how is that benefiting you?
End user voice acces
Industry Revolution
What do you like best about the product?
I've been working with Cisco UC for the past 19 years, and I can tell that is the number 1 solution. I've seen then all, and they all use try to copy or follow Cisco's footsteps to be competitive. Listing to customer needs and demands is the key to their success.
What do you dislike about the product?
At some point through the UC lifetime, Cisco stopped listening to customer and started buying and trying to develop multiple application that overlap and it was very confusing. Also, licensing was nightmare but thankfully it has overcome those issues and back to customer oriented.
What problems is the product solving and how is that benefiting you?
Connecting people around the globe and enhancing user experience through video and collaboration.
Recommendations to others considering the product:
You have to look at the platform integration and future. How is leading the market and why
CUCM
What do you like best about the product?
quality and stability over life of product
What do you dislike about the product?
complex system that required third party integrators
What problems is the product solving and how is that benefiting you?
voip phone service corporate ans satelite offices
Recommendations to others considering the product:
consider cloud services
Call Quality
What do you like best about the product?
The Call quality on the phone is awesome. I would definitely work use this platform again.
What do you dislike about the product?
There was nothing about the platform in didnt like
What problems is the product solving and how is that benefiting you?
Call quality
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