Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Using experience of Webex
What do you like best about the product?
Easy way to interact, and i used Webex to connect with a salesforce customer support, and communication went well, and few features were useful in virtual calls
What do you dislike about the product?
I could not found any issues to describe.
What problems is the product solving and how is that benefiting you?
It was easy to interact, and I used Webex to connect with Salesforce customer support. The communication went smoothly, and several features proved helpful during the virtual calls.
Webex Calling is useful in education
What do you like best about the product?
I like the fact that I can text, direct message or voice call anyone I need to contact. The text feature is wonderful! I use Webex Calling daily during my work week. It was an easy transition from using the web based application. I've been able to even put the application on my personal phone so when someone calls my office number, I can be reached no matter where I am during the work week.
What do you dislike about the product?
There is a video record feature but it's not great and lacks the ability to record outside videos.
What problems is the product solving and how is that benefiting you?
I have less missed office calls because of the ease of using it on my office phone, laptop and my cell phone.
WebEx calling - Unified Communication Experience
What do you like best about the product?
WebEx calling is helpful communication application through which we can make/receive calls, send messages, and join meetings from a single app on any device.
Seemless integration with Cisco devices, webEx Meetings
Seemless integration with Cisco devices, webEx Meetings
What do you dislike about the product?
Call quality and reliability depend heavily on network conditions and bandwidth.
Some advanced telephony features (used in industries like call centers) may not be fully supported out of the box.
Some advanced telephony features (used in industries like call centers) may not be fully supported out of the box.
What problems is the product solving and how is that benefiting you?
Cloud-Based (No On-Premises Hardware) :
Reduces the need for PBX hardware and maintenance.
Easily scalable across multiple locations.
Reduces the need for PBX hardware and maintenance.
Easily scalable across multiple locations.
I can do business calls effortlessly from my laptop
What do you like best about the product?
I like the way that Webex Calling slots in to fit with our current Webex suite very well. I am able to make and receive calls through my computer or mobile app so that it is very convenient to work remotely. I also continuously experience a high-quality phone connection despite the fact my internet connection is not at 100 percent. Visual voicemail is a real time-saving feature that enables me to peruse messages in no time rather than listen to all of them. It actually makes the business communication highly effective.
What do you dislike about the product?
In certain cases, the process of setting up new users is slightly hard to help out. When getting started there are many settings to configure. Sometimes, I get delay when picking a call. It is normally only a second yet it may be discernable. Even mobile app consumes more battery of my phone than other apps I have installed.
What problems is the product solving and how is that benefiting you?
Previously we used to use an ancient desktop phone system, which made us desk bound. When one was working away or travelling, making or receiving business calls was hard. Today Webex Calling allows me to carry my business line along with me everywhere I go. I am able to make and receive calls uninterrupted in my laptop or mobile phone. This implies that, I no longer miss an important call of a client when I am out of the office. It has increased flexibility and responsiveness of our team by a huge degree.
Solid calling system for remote teams!
What do you like best about the product?
I liked its stable and works well even when our team is spread across different cities. We have been using it for client calls, team standups, and support check ins. Call quality has been mostly clear, and we like that it connects smoothly with other Cisco tools. It also keeps our communications more centralized instead of mixing different apps.
What do you dislike about the product?
The interface can feel a bit dated and not as intuitive as some others. Sometimes settings are buried a bit deep, especially for non technical users.
What problems is the product solving and how is that benefiting you?
We needed a calling tool that worked across time zones and didn’t depend on mobile phones or personal accounts. Webex Calling helped us make our client communications more professional and trackable. It’s also easier to onboard new hires since everything stays within one ecosystem.
No issues for the past 2 years - much improved product!
What do you like best about the product?
It is now my primary meeting platform choice - it has become much more reliable over the past few years - i have not had an issue in 2 years now!
What do you dislike about the product?
i dont like the AI assistant readout when turning on this feature - its very loud and off putting in a meeting
What problems is the product solving and how is that benefiting you?
easy to use - meet customers across the world
Webex Calling Revie
What do you like best about the product?
Webex Calling ensures high availability and flexibility, enabling users to make and receive calls from anywhere
What do you dislike about the product?
Webex calling is the most platform for call, Nothing dislike.
What problems is the product solving and how is that benefiting you?
Scalability, user friendly and improve customer service
Excellent platform for voice and video communication
What do you like best about the product?
It provide a very realiable voice and video service.
What do you dislike about the product?
It is a closed platform so the addition of IP Phones from another vendors it is more complex compared with Cisco devices
What problems is the product solving and how is that benefiting you?
Webex calling allows us to integrate and communicate all our branch offices , and its auto provisioning methods has helped us saving time in the deployment process
Using Webex Calling Via Internet
What do you like best about the product?
Just search email address and call via internet.
Easy to implement and install on mobile and laptop.
integrate with OS of diffewrent version.
Customer support for assistance.
call day and night with webex connectivity
Can call daily
Easy to implement and install on mobile and laptop.
integrate with OS of diffewrent version.
Customer support for assistance.
call day and night with webex connectivity
Can call daily
What do you dislike about the product?
other parties must signin webex account
internet connectivity for cummuncation.
internet connectivity for cummuncation.
What problems is the product solving and how is that benefiting you?
communicate with construction site progress and manpower updates.
Webex Video Conferencing Tool
What do you like best about the product?
Seamless Integration with broader Webex ecosystem which allows for smooth transitions between messaging, meetings and call , all in a single platform.
What do you dislike about the product?
Call quality sometimes is difficult to understand.
Sometime inconsistent audio and video quality, lack of customization
Sometime inconsistent audio and video quality, lack of customization
What problems is the product solving and how is that benefiting you?
It helped in fragmenting communication by integratring voice, video and messaging all in one platform.
it benefits me by improving team collaboration, enabling remote work
it benefits me by improving team collaboration, enabling remote work
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