Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Seamless collaboration with enterprize grade security
What do you like best about the product?
As a frequent user of webex for teams meeting, client presentations, and other sessions, I have found it to be a robust and reliable platform. The interface is great, making it easy to schedule and join meetings directly from outlook calendar integrations. Video and audio quality are consistently crisp, even with large groups, and features like screen sharing, real time annotations, and digital whiteboards enhance collaboration.
What do you dislike about the product?
Faster response time from customer service would be great.
What problems is the product solving and how is that benefiting you?
Excellent balance between user-friendliness and enterprise grade security.
Best for calling (audio video)
What do you like best about the product?
The recent update allows me to copy the number and dial it quickly. I use it everyday to make 100+ calls.
What do you dislike about the product?
The small screen pop up on the screen everytime i call and I have to keep moving it.
What problems is the product solving and how is that benefiting you?
Instant calling helps me to dial a lot of customers in a day.
Good for team communications
What do you like best about the product?
Simple user interface is what i like. Very easy to work with it.
What do you dislike about the product?
Sudden disconnections specifically when you have an important meeting really hurts.
What problems is the product solving and how is that benefiting you?
It facilitates team communications. It shows current status of people which is helpful.
Webex offers nothing new
What do you like best about the product?
Webex has done video quality and is easy to use.
What do you dislike about the product?
It doesn’t set itself apart from other video calling services, there is nothing that makes it unique.
What problems is the product solving and how is that benefiting you?
It is a video calling app and it does just that, helpful for when I need to call.
E dialing at its finest!
What do you like best about the product?
The ability to use the phone system via my computer and not a landline phone
What do you dislike about the product?
None really. I haven't noticed any drawbacks. It integrates well with Windows and Mac.
What problems is the product solving and how is that benefiting you?
The ability to place and receive calls at a manageable rate. As well as record all calls
Webex for productivity
What do you like best about the product?
It is a well rounded product to conduct business in a seamless and efficient way. The system is easy to set up and is feature rich to administer. The customer service is also good . We are using it on daily basis and it fits well with other products.
What do you dislike about the product?
Its a good product and only drawback is price.
What problems is the product solving and how is that benefiting you?
To conduct business in a multilocation disparate organization
It is must-have solution for any company
What do you like best about the product?
It offers robust calling functionalities, including voicemail, call forwarding, and integration with Webex Team.
It also integrates with other Cisco products.
It also integrates with other Cisco products.
What do you dislike about the product?
Learning curve is needed for new users since its complexicity.
What problems is the product solving and how is that benefiting you?
It resolved dispered workforce communication and operating cost.
Excelllent software for video conferencing, simple, intuitive, and fast.
What do you like best about the product?
I like that the interface is easy to use and all the controls are very accesible.
What do you dislike about the product?
Webex could be improved by adding more connectivity to other apps like gmail and facebook.
What problems is the product solving and how is that benefiting you?
Instant and realiable communication through video conferencing.
Webex Calling works well
What do you like best about the product?
Webex Calling works great for general use. All of the major features are there.
What do you dislike about the product?
Although it was 99% of everything I need, it doesn't have the same level of options and flexibility compared to on-prem CUCM/CUC.
What problems is the product solving and how is that benefiting you?
We wanted to move what we could to the cloud to eliminate the need to maintain on-premise hardware. Moving to Webex Calling eliminated the administration and overhead of servers. And since we were already using Webex Meetings and the Webex app, consolidating everything into Control Hub was a no brainer.
WEBEX has proven to be the worst Video calling software I ever used
What do you like best about the product?
There's Nothing helpful in WEBEX. I've tried both their web version as well as Desktop app and got disappointed every time.
What do you dislike about the product?
Very difficult interface that doesn't let users to share their screens. Also, there are voice issues throughout the session that are conducted on WEBEX, whether users use on the website or their desktop app. They must need to fix issues and make it user-friendly.
What problems is the product solving and how is that benefiting you?
Primarily, I used it to connect to Meta Support team regarding Advertising issues. But unfortunately, WEBEX didn't work at all and I had to face a very hard time with it.
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