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It works as long as you don't need to meet with support
What do you like best about the product?
Offloads a lot of the complications of the mortgage process.
What do you dislike about the product?
Reliance on a third party for support and updates can create difficult situations. Lack of observability when things go wrong.
What problems is the product solving and how is that benefiting you?
Allowed my company to move faster by using a third party for the task/pre-approval process.
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Not bad, but could be better
What do you like best about the product?
As an all-in-one portal for borrowers, it works well, for the majority of times. API is pretty robust too.
What do you dislike about the product?
Some changes aren't trasparent or very flexible, in terms of providing workarounds, when those changes disrupt the loan process.
What problems is the product solving and how is that benefiting you?
As a fairly new lender trying to make everything electronic signing and online based, Blend being the front-end for the customers is useful and pretty intuitive.
Easy way to stay organized!
What do you like best about the product?
I like that all outstanding conditions are easily listed for anyone to check and know what is still needed. I like the automatic follow ups to remind borrowers to send in their items.
What do you dislike about the product?
One difficulty we've had is that some documents cannot be uploaded or borrowers have difficulty saving different formats. The assets section can make clients think we have what we need when we do not if they try to link an account.
What problems is the product solving and how is that benefiting you?
Blend allows us to request conditions from clients and keep track of which items are outstanding and automatically follows up for items that are still needed on a regular basis.
Recommendations to others considering the product:
I recommend getting blend as an easy to use platform to collect client paperwork! It gives them an easy way to know exactly what is needed to complete their loan and is user friendly.
Customizable & Useful Tool
What do you like best about the product?
Highly customizable -best suite of features + have added a lot of enhancements too
What do you dislike about the product?
Integrations need to be improved. Limit options for custom modules.
What problems is the product solving and how is that benefiting you?
fulfill the required CRM needs, high functioning data collection system
Recommendations to others considering the product:
product is feature-rich and borrowers and bankers both find it easy to use
Helpful way to request/track borrower documents
What do you like best about the product?
User friendly and makes it clears to borrowers what is needed of them.
What do you dislike about the product?
Blend has some trouble with the linked bank statements.
What problems is the product solving and how is that benefiting you?
Blend is an easy way to request documents needed from borrowers. It helps to keep you organized about what you have already received and what is still outstanding.
Huge Time Saver for my Business!
What do you like best about the product?
Blend is a dynamic system that will determine what docs to request from a client, it will pull bank statements and pay stubs and income verification all in the same place. When everything is complete, it goes straight into our LOS. incredibly easy and streamlined!
What do you dislike about the product?
I really have no major complaints - the only thing I can think of is that I would like to be able to create my own saved templates but that truly isn't a big deal because the templates provided are pretty great to begin with.
What problems is the product solving and how is that benefiting you?
TIME SAVER! I don't waste time filling out an application over the phone, entering it into my LOS, figuring out what's missing, then sending an email to collect docs, add them to the LOS, sort out what is missing or requesting better documents......Blend does ALL of that! Literally takes at least an hour worth of work and condenses it down to 10min or less. Truly incredible and game-changing!
Recommendations to others considering the product:
If you want to streamline your business and free up more time than you can imagine, consider using Blend. You won't regret it!
Very useful Digital Application tool with plenty of features to help LO sell more
What do you like best about the product?
Single site for the borrower, ability to co-pilot the application, create follow-up lists for docs that can be reused over and over, set a default loan team so that everyone is notified when loan changes occur.
What do you dislike about the product?
There is currently no Spanish application and limited customization for branding and extra questions.
What problems is the product solving and how is that benefiting you?
We made our borrowers register in 3 locations for the app, doc upload, and disclosure signing. Now, there is only one registration and one login. It's a great benefit to our customers.
Recommendations to others considering the product:
It's worth it if you arent looking to make customized changes and want an out of box solution. Blend is advancing constantly, so we hope that the Spanish app and other items we miss are around the corner.
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