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External reviews

185 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Government Administration

GIS Online for everyone

  • July 14, 2019
  • Review provided by G2

What do you like best about the product?
Many types of products for different products to choose from depending on need and skill level
What do you dislike about the product?
There are so many different types of products that the right one for a specific need is not always clear.
I don't like how the types of users keeps changing.
I understand how ArcSDE works and how data is saved, related, accessed and versioned. But I'm not sure how layers are stored, related, tracked in AGOL/portal.
What problems is the product solving and how is that benefiting you?
Sharing data, real time accessibility and updates. Everyone can access gis and I you have kept me and my skills relevant. I used to be scared that I wouldnt have a job anymore once everyone could do their own gis, but you have made it easy for me to climb the ladder too. Thank you
Recommendations to others considering the product:
Look at all the solutions to help figure out which is best for your need


    Tonya K.

It’s easy and just works

  • July 12, 2019
  • Review provided by G2

What do you like best about the product?
That it always has the latest tools and functionality. You do not have to be a developer or know code to make amazing maps and apps.
What do you dislike about the product?
That everyone needs a named user within an organization to view items without sharing them publicly. Be nice to have this available without going to Portal.
What problems is the product solving and how is that benefiting you?
Educating the public about our history and current events using story map, apps and ops dashboard.


    Nick G.

Informative and inspiring

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
the first day was inspiring. Jane Goodall was powerful
What do you dislike about the product?
Not enough topics on business expansion. Hard to find usage
What problems is the product solving and how is that benefiting you?
Finding better ways to prospect to potential clients


    Government Administration

Wow

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
I like best that I can share data with colleagues easily.
What do you dislike about the product?
I dislike the tiers for users which is confusing.
What problems is the product solving and how is that benefiting you?
sharing data


    Government Administration

An excellent resource for sharing and collaboration

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
ArcGIS Online is an intuitive platform for both GIS professionals and casual users. It's easy to use to gather insights into your data, share information with others in an easy-to-understand and impactful way, and collaborate with others remotely.
What do you dislike about the product?
There's nothing I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
An easy way to share information with colleagues, stakeholders, and the general public and engage others to participate and share their ideas.


    Oil & Energy

Everyone should try this product!

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
I love how simple this is to get operational for a GIS person.
What do you dislike about the product?
I wish the interface was ** more like google ** so my non GIS collegues would enjoy it more.
What problems is the product solving and how is that benefiting you?
Collaboration across the company through global offices on highly desired, timely data.


    Government Administration

Awesome ArcGIS online

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
Allows users to publish their own maps, allowing sharing and collaborating with many other departments. Allows the GIS team to create quick OTS applications and share them inmediately, securing it as needed within the organization or outside entities.
What do you dislike about the product?
The standard applications provided by application builder are too simple, widgets do not stand up. The user interface is not very friendly, specially for editing. Managing AGOL can be cumbersome; one has to use third party tools to manage users and mailing lists.
Organization of items is not easy to achieve. Everything goes to the root directory by default, and when moving from one user to another, does not create directories by default.
Hosted feature management is almost imposible, changes are very complicated.
What problems is the product solving and how is that benefiting you?
Many applications have been quickly created and put online with the use of Application builder and AGOL. Standing up applications is an easy process. One can serve static data through web maps and move the load from the enterprise network to the cloud. Security is easy to maintain and control.
Recommendations to others considering the product:
Plan ahead how will applications be organized. Establish guidelines for users to create applications or web maps, often times, users create applications that are left behind and become obsolete for lack of updates and because the data becomes stale. They are, nevertheless, exposed to the public in general, sending the wrong image and providing the wrong message.
Make sure to clean after users who have not used AGOL in years, or have left the company and have applications or web maps left behind


    Government Administration

Occassional User

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
The templates make it easy to create slick applications with minimal GIS skills. I'm particularly fond of imbedding options that allow me to combine a variety of functions like dashboards and sliders.
What do you dislike about the product?
That publishing from Pro forcres data to be hosted in a maner that consumes credits instead of sticking to our SDE
What problems is the product solving and how is that benefiting you?
Public outreach regarding project information status and collaboration with member jurisdictions relative to growth forecasting input.
Recommendations to others considering the product:
Allow server hosted/SDE data publishing from Pro w/o forcing credit consuming AGOL data hosts.


    Government Administration

ArcGIS enables a rich understanding of our data driven world

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
At first blush ArcGIS might appear overwhelming to a new user, however, a few minutes of exploring will reveal the intuitive design of the product and the robust online training and education support helps new users quickly orient to the system.
What do you dislike about the product?
I don't have a negative opinion about ArcGIS Online.
What problems is the product solving and how is that benefiting you?
I am utilizing ArcGIS Online to explore and impact community issues such as suicide, homelessness, access to care, and mobile response teams. The Esri family of products can be utlizeds to transform highly complex issues into more easily digesitble info points to inform and track decision.
Recommendations to others considering the product:
I recommend embracing a trial of this software along with supportive education to help gain an understanding of the fundamentals of this deep bench of tools.


    henri b.

easy to use, quick results

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
Once your data is available it's easy to create information products for all types of users (from field workers to management)
What do you dislike about the product?
Once every now and then we reach cliff where the technique is not as for as we would like. ArcGIS Online is evolving still quite a lot which is a good thing, but also hard to keep up and not everything what is normally available in Enterprise is yet there in Online.
What problems is the product solving and how is that benefiting you?
Benefits: giving our field workers quick an easy access to our company data.
Benefits: shareing our company data to a larger public using story maps and such.

Problems: we reach that point where one need to consider what to do... invest in the Enterpris sollutions or dive deep into ArcGIS Online.