Demandbase
DemandbaseReviews from AWS customer
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Personalized Reports and ABM Insights Elevate Our Outreach
What do you like best about the product?
I truly appreciate the personalized reports that arrive in my inbox each week. They make it simple to see changes in pageviews, unique visitors, and the number of accounts over time. I also like having a list of target accounts and clients we're concentrating on, which is especially valuable from an ABM perspective. Overall, it's an excellent feature.
What do you dislike about the product?
Demandbase is ideal for my outreach campaigns. I have nothing negative to say, it perfectly suits our needs and has significantly improved my work by helping me know the right time to connect with an account.
What problems is the product solving and how is that benefiting you?
We rely on Demandbase to track engagement throughout our organization and reach out to leads when they are ready to make a purchase. This tool has provided us with a clearer understanding of how our key accounts are engaging, and it has also helped us save time by allowing us to focus on accounts that are most committed.
Intuitive Platform with Outstanding Support and Targeted Content
What do you like best about the product?
I appreciate how intuitive and easy to navigate the platform is, which makes it accessible even for users who have no prior experience with sales automation tools. In my opinion, it's among the best tools available for display ads. I also value the targeted content it provides on our homepage, as this helps ensure that visitors don't leave right away simply because they aren't aware that we offer a solution for their needs.
What do you dislike about the product?
I have no complaints; the customer support team has been outstanding. They are consistently responsive, helpful, and proactive in addressing any issues or questions that arise. Their ability to adapt to our specific needs has been invaluable, assisting us in enhancing our segmentation, reach, and conversions.
What problems is the product solving and how is that benefiting you?
We rely on this platform mainly because it makes setting up custom email sequences straightforward, automates tracking, and keeps an eye on interactions, all without adding unnecessary complexity.
Game-Changer for ABM with Stellar Integration
What do you like best about the product?
I value Demandbase One for its precise intent signals and ease in identifying high-priority accounts with buying interests. The orchestration and integration capabilities are exceptional, allowing us to seamlessly connect segments directly to Salesforce and other go-to-market tech stacks. This means that whenever there's an intent spike or an account qualifies, it syncs automatically with our campaigns, aiding the sales process effortlessly without manual intervention. Additionally, the platform centralizes intent, firmographics, and audience syncs, enabling us to run seamless account-based marketing campaigns across platforms like HubSpot, Salesforce, Google Ads, and LinkedIn Ads. Furthermore, the initial support and ongoing bi-weekly meetings with Demandbase's support team have been incredibly helpful in onboarding and maintaining our account, ensuring any issues are quickly diagnosed and resolved.
What do you dislike about the product?
Some features of Demandbase One can feel complex for new users, which may create a steep learning curve initially. Specifically, the tool has lots of filters and attributes that can be overwhelming at first. While the tool offers limitless capabilities once mastered, the initial complexity might discourage new users or require significant time and effort to get accustomed to its full potential.
What problems is the product solving and how is that benefiting you?
I use Demandbase One to centralize data across our GTM stacks, identify high intent accounts, and activate targeted campaigns efficiently, saving us from fragmented data issues and automating our sales process without manual effort.
Highly Customizable Platform, But Feature Bloat and Focus Issues
What do you like best about the product?
It is very customizable and it a powerful platform if you have the resources to invest in setup.
What do you dislike about the product?
The platform has acquired a lot of smaller tools over the years which has led to some feature bloat. The success team is frequently chasing new feature engagement instead of optimizing current functionality.
What problems is the product solving and how is that benefiting you?
It is giving us access to sales and marketing data that we otherwise would have no visibility to. The primary data sources being: intent, de-anonymized web traffic, and consolidated activity tracking. This is helping us to get better visibility into our buyer journey and increase the focus and targeting of our sales and marketing campaigns.
Effortless Bulk Emailing with Outstanding Support
What do you like best about the product?
I appreciate how easy this tool is to use, especially when it comes to sending and tracking bulk emails. Additionally, its email enrichment, validation, and preparation features mean we don't have to switch to other platforms to meet our needs.
What do you dislike about the product?
We've had a wonderful experience, I have nothing negative to say. They have incredible customer service and a virtually nonexistent learning curve, making it easy to launch our campaigns in just one day.
What problems is the product solving and how is that benefiting you?
This tool helps me stay on top of my accounts and build a workflow that incorporates various channels like email, phone calls, and LinkedIn. Thanks to these features, our sales process has become much more straightforward.
Outdated Leads Limit Platform's Value
What do you like best about the product?
It provides leads for our business operations
What do you dislike about the product?
The leads it provides seem to be outdated and do not perform as well as other platforms with the same search criteria/parameters
What problems is the product solving and how is that benefiting you?
It was supposed to solve our data needs, and it was fine in the beginning, but something changed in the last few years that has made it almost unusable for us.
Flexible Tools and Intuitive Design Make Presentations a Breeze
What do you like best about the product?
I appreciate that its tools are flexible enough to allow for very detailed edits. It also has templates and design tools for creating intuitive and easy-to-use presentations for me and my team. Furthermore, it allows for scheduling deliveries and offers good activity metrics.
What do you dislike about the product?
Our experience with this platform has been outstanding; I honestly have no complaints. The email features are excellent, making it easy for us to reach out and maintain contact with people who have viewed our presentations.
What problems is the product solving and how is that benefiting you?
This tool makes it easy for me to manage and track my sales activities during all of my weekly meetings. It also gives me valuable insights into how users are interacting with our presentations.
Effortless Campaigns and Outstanding Targeting with Demandbase
What do you like best about the product?
Demandbase is a must-have if you're looking to deliver targeted messages to your audience and create an outstanding experience. What I appreciate most is how user-friendly it is, making it simple to launch new campaigns in no time.
What do you dislike about the product?
I have no complaints at all about this tool. It’s truly impressive—very intuitive, with minimal jargon, making it easy to grasp. The account-based segmentation feature is excellent and does a great job of pinpointing high-purchase-intent accounts to focus on.
What problems is the product solving and how is that benefiting you?
This tool has helped us enhance our segmentation, reach, and conversions by identifying high-intent accounts, allowing us to target them more effectively. Additionally, it enabled us to optimize the experience for users seeking information and to simplify our forms, all while ensuring that the sales team still receives the essential details needed to qualify leads and start more meaningful conversations.
Insightful Webpage Tracking and Helpful Intent Features
What do you like best about the product?
The webpages that prospects are visiting. The intent page helps too, but I'm not sure how accurate it is.
What do you dislike about the product?
I don't like having to wait 24 hours to see if someone specific looked up a doc or page. I get alerted through slack but I don't know who to best reach out to until the next day.
What problems is the product solving and how is that benefiting you?
It's solving my challenge of gathering intent from my prospective companies. Especially after I talk to someone on the phone, it's nice to know that they researched my product afterwards. Shows interest.
Effortless Marketing and Prospecting Made Simple
What do you like best about the product?
I've been using Demandbase for over a year now, and it has become a very useful tool for helping me prospect into accounts.
What do you dislike about the product?
Sometimes the numbers aren't completely accurate, or they may still be in position. However, it does at least give me a starting point, which is helpful.
What problems is the product solving and how is that benefiting you?
I appreciate that it automatically organizes all of my engaged accounts into a list, saving me from the hassle of going back and forth to do this manually.
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