Demandbase
DemandbaseReviews from AWS customer
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So helpful when getting insights as a AM
What do you like best about the product?
Being about to know which customers are looking for help/might need assistance
What do you dislike about the product?
Can't think of anything--Maybe having to do a little digging into understanding the UI. But once you understand it's super easy.
What problems is the product solving and how is that benefiting you?
As account managers, we want to know what issues our clients may be facing so we can help them as fast as possible.
Recommendations to others considering the product:
The weekly emails are super helpful
The platform is easy to use & provides me with real-time data to target the right prospects on time.
What do you like best about the product?
The integration with our instance of Salesforce is essential.
What do you dislike about the product?
Sometime we have challenges logging into the platform
What problems is the product solving and how is that benefiting you?
Targeting the right prospects at the right time is essential to our success
Super User
What do you like best about the product?
In sales sometimes your shooting in the dark when it comes to customer interest. It's incredibly helpful to utilize the Engagio tool and understand what customers are interacting with on our website.
What do you dislike about the product?
I wish I understood why sometimes a customer is detailed when they hit the website and sometimes its anonymous and you can only see the company they're from.
What problems is the product solving and how is that benefiting you?
Visibility into customer interest.
Great insights
What do you like best about the product?
I like how I only need to access the main dashboard for a complete snapshot of my accounts. No digging around. Great integration with salesforce.
What do you dislike about the product?
Sometimes captures data that’s not relevant.
What problems is the product solving and how is that benefiting you?
See where I have the most engagement in my accounts.
Active user of Engagio
What do you like best about the product?
I like access to users who have been active in my accounts lately.
What do you dislike about the product?
I dislike how some of the company information is faulty.
What problems is the product solving and how is that benefiting you?
I use Engagio to prospect into target accounts.
Recommendations to others considering the product:
Use the reporting to see who's been engaged in your account most recently
A3
What do you like best about the product?
Email updates on accounts. Integration with salesforce
What do you dislike about the product?
Don't use it all that much. Would like to learn more
What problems is the product solving and how is that benefiting you?
I guess some minor insights into customers
BEST TOOL in the ToolBox
What do you like best about the product?
Engagio is an exceptional tool that allows me and my counterparts in the field to monitor all on-going activity throughout all my accounts! Run your work campaigns and identify interested prospects! could not live without this tool
What do you dislike about the product?
nothing not to love about engagio i would reccomend this to everyone
What problems is the product solving and how is that benefiting you?
Engagio is an exceptional tool that allows me and my counterparts in the field to monitor all on-going activity throughout all my accounts! Run your work campaigns and identify interested prospects! could not live without this tool
Customer Success
What do you like best about the product?
Insights.
What do you dislike about the product?
UX
What problems is the product solving and how is that benefiting you?
Understanding my customers and who i need to work with.
Recommendations to others considering the product:
N/A
Valuable insights - huge upside
What do you like best about the product?
ability to get a quick glance at marketing activity and successes within accounts
What do you dislike about the product?
sometimes you get bad data - but that is with any platform like this
What problems is the product solving and how is that benefiting you?
smarter outbounding into accounts
Where would I be without InsideView
What do you like best about the product?
InsideView helps me understand my customers and prospects better. I find out new things about my customers that I didn't know was happening on a daily basis. I love that I get an automated e-mail every day with insights on my customers.
What do you dislike about the product?
Nothing really, it gives me information to help me get to know my customers and prospects better that I didn't know about them or did. What isn't there to love about it?
What problems is the product solving and how is that benefiting you?
Having extra knowledge about my customers and prospects helps me build better relationships with them. For a sales person like me, that is extremely valuabe
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