Demandbase
DemandbaseReviews from AWS customer
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Powerful B2B ABM tool, but not so useful for small businesses
What do you like best about the product?
Integrates with Google Analytics, easy to use, and your account managers are generally very helpful and friendly.
What do you dislike about the product?
DemandBase is on the pricier side, it also doesn't do a very good job with targeting smaller businesses (really only good for mid-to-large size businesses).
What problems is the product solving and how is that benefiting you?
Identifying what businesses visit your site and retargeting them with relevant content. Also good for on-site personalization.
Recommendations to others considering the product:
Not something to use if you're a small business or looking to target other small businesses.
Sounds Great in Theory, Hard to Adopt
What do you like best about the product?
InsideView has a list of contacts for most companies which you can import into your CRM. It collects a lot of articles from around the web so you have data on most of your large accounts which you would be prospecting into.
What do you dislike about the product?
There are many things about IV which I dislike. Some of these include the fact that it is tough to adopt. The insights and articles which it generates aren't very relevant. It's tough to find content to actually use.
Another thing is that you can't bulk export leads into your CRM such as SF.
Also, very little direct phone numbers for the contacts which are in the system.
Another thing is that you can't bulk export leads into your CRM such as SF.
Also, very little direct phone numbers for the contacts which are in the system.
What problems is the product solving and how is that benefiting you?
We wanted to find new articles and insights to use as reasons to engage with prospects. This sounds great in theory but it hasn't been adopted well as most of the insights aren't relevant.
Recommendations to others considering the product:
If you're considering InsideView I'd make sure that your users are actually going to adopt the system and use the insights to help them sell. IV is more expensive than most other platforms. It's not a tool to be used to find new prospects, especially if you need direct dials.
Good Analytics Tool
What do you like best about the product?
Visual representation of account views c.f. heat maps.
Ease of implementation.
Ease of implementation.
What do you dislike about the product?
Single Sign-on support, ability to rename account lists and to save report filters.
What problems is the product solving and how is that benefiting you?
We use Engagio within the sales dept.
It is mainly used to measure customer engagement on the website and what their behaviour was as well as recency.
It is mainly used to measure customer engagement on the website and what their behaviour was as well as recency.
Recommendations to others considering the product:
Engagio is best suited for companies that have long sales cycles, dealing with large accounts with multiple decision makers. In these cases, it really sings, letting you see what everyone at those accounts, regardless of whether they're contacts or leads in Salesforce, are interacting with.
Engagio ABM review
What do you like best about the product?
It is mainly used to measure customer engagement on the website and what their behaviour was as well as recency. It is connected to Salesforce so you can immediately see opportunities, and if it is a good time to reach out again or adjust sales techniques.
What do you dislike about the product?
Sometimes it only shows up already existing clients that are obviously visiting the sites weekly because they are exisiting customers. However this could be a matter of adjusting the settings which is not done by the sales team.
What problems is the product solving and how is that benefiting you?
Daily reports sent by mail with new updates. Ramping up in a new and unfamiliar territory has been quicker thanks to Engagio showing me each week who in the territory is viewing what info.
Good Idea, poor execution.
What do you like best about the product?
Demandbase appends company names to anonymous web traffic.
What do you dislike about the product?
Their product is difficult to use, their reps aren't very helpful, and its an expensive tool.
What problems is the product solving and how is that benefiting you?
Identifying anonymous web traffic.
This is very good for account based executions. They work hard to fulfill customer's need.
What do you like best about the product?
The software which they provide can be easily combined with other sales related software.
What do you dislike about the product?
We cannot find any mobile application for this. So we need ca access using office computer only
What problems is the product solving and how is that benefiting you?
Helps us identify which accounts have and haven't been engaged over the course of time, and what and where they are engaging.
Bad Experience with Insideview
What do you like best about the product?
The platform is very easy to use and find leads in certain industries.
What do you dislike about the product?
Missing a lot of emails, and the ones that are in there are not that accurate. Also terrible customer service experience.
What problems is the product solving and how is that benefiting you?
We went into signing on with Insideview to help prospect and fill in missing information on our current leads. However, using Insideview has failed to help with both. Only 55-60% of the contact profiles in InsideView will have emails listed. And for those listed, many of those have come back inaccurate. When we spoke with customer service and other departments at the company, they didn't provide much help, just tired to cover up and tell us other solutions to how quickly emails can go bad. We will definitely be looking for a better vendor next time around and would never recommend to use them again.
Recommendations to others considering the product:
Definitely do your research first and see what other options are available and how they compare. If you want to get viable emails from this platform, keep in mind my review.
Visibility into Client & Prospect Interest
What do you like best about the product?
I appreciate the weekly report that shows the contacts and companies that have been recently showing interest and activity with my solutions. The format is straightforward and easy to quickly consume during a busy start to the week. It's a fantastic way to prioritize who needs follow-up as you structure your day and week.
What do you dislike about the product?
Having more actionable/automated follow-up would be helpful. I understand Engagio has a tool called "PlayMaker" that does this - hopefully my org will consider using it.
What problems is the product solving and how is that benefiting you?
Ramping up in a new and unfamiliar territory has been quicker thanks to Engagio showing me each week who in the territory is viewing what info. I'm now able to be targeted in my approach to identifying and reaching out to clients and prospects in an effort to generate new business. I'm a new user (3 mos) so it's a little early to provide substantive feedback supported by actual numbers.
Recommendations to others considering the product:
Use it and integrate it into your business planning.
If you are in sales, this is the site to go to!
What do you like best about the product?
I recommend Insideview all the time to all my sales department co-workers, its great tool to find out the latest information about prospect and actual clients, even when I am using the free version, its very helpful.
If I had the budget to upgrade, I would definitely will.
If I had the budget to upgrade, I would definitely will.
What do you dislike about the product?
Sometimes dont find the info im looking for, but thats very much likely because the searched company is not sharing that info and not insidesview fault.
What problems is the product solving and how is that benefiting you?
What I solve is: Updating my companies CRM, by getting actual and accurate info from prospect and actual clients, so that the marketing team can start working on their campaings and advertisement.
Recommendations to others considering the product:
Check it out, its free!
Very good experience
What do you like best about the product?
It gives the information of every company in the world.
What do you dislike about the product?
Nothing as such. it is a great experience using inside view
What problems is the product solving and how is that benefiting you?
It gives the information of companies which are normally not updated.
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