Demandbase
DemandbaseReviews from AWS customer
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The Customer Support Team is Critical to Effectiveness
What do you like best about the product?
I've been using Demandbase as a main part of my tech stack for the last two years. On its own, Demandbase can be difficult to use, but if you have the right customer support team, like we do with Rob Cheyne, you're in good hands. I use Demandbase to map every customer activity online (both known and unknown) and we're using it to increase the number of opportunities we send to sales.
What do you dislike about the product?
The tool is slower and it has trouble absorbing enterprise levels of data (number of pages on our website), but overall, I really enjoy the tool.
What problems is the product solving and how is that benefiting you?
Demandbase One allows me to track customer activity over time.
So far the experience has been easy, simple to use, and effective.
What do you like best about the product?
The ability to customize dashboards and make prospecting simple and easy.
What do you dislike about the product?
What I dislike might be the overload of information at times.
What problems is the product solving and how is that benefiting you?
The problems that demandbase is solving is not knowing which sales leads to go after, and streamlining my outreach efforts.
Account Intelligence Hub
What do you like best about the product?
We have never been able to see such engagement insights. We are able to see important information on account intelligence before sales is ready to action on them.
What do you dislike about the product?
Sometimes the platform is glitchy and acount uploading can overide with mistakes easily (though reversible)
What problems is the product solving and how is that benefiting you?
We are able to use demandbase as our central hub for all our marketing tech stack , with one singular view of all campaign touchpoints.
Prospecting Effectively
What do you like best about the product?
I really like how you can find general company information such as the linked website. I like the fact you can easily access contact information. I like how contacts have the green dots next to their info to show if it is an active way of reaching them, or not so much.
What do you dislike about the product?
Small things such as how I can copy or pull data out, to organize it myself, I would like things to feel more line a running excel sheet from that standpoint.
What problems is the product solving and how is that benefiting you?
They are helping me quickly learn about prospects to qualify if it is worth my time.
More or Less
What do you like best about the product?
As an account executive, Demandbase One has become an essential tool in my daily workflow. Here are the key reasons why I find it particularly valuable:enables me to precisely target and engage high-value accounts, powerful analytics and reporting tools allow me to track the performance of my efforts in real-time. I can measure the impact of my activities on revenue, identify trends, and pinpoint areas for improvement. Demandbase One fosters better alignment and collaboration between marketing and sales.
What do you dislike about the product?
Demandbase One is a powerful platform with a wide range of features, which can make it complex and challenging to learn. Certain aspects of Demandbase One are less customizable than I would like. While the platform offers a wide range of features, the ability to tailor specific functionalities or workflows to unique business needs can be limited. While Demandbase One is powerful, I find the user interface less intuitive or user-friendly. Navigating through its features and accessing the necessary tools can sometimes be cumbersome.
What problems is the product solving and how is that benefiting you?
Gives me a unified account info.
Without predictive analytics, it’s challenging to anticipate account needs, behaviors, and potential opportunities. These insights help me stay ahead of the curve by understanding account trends and potential opportunities before they arise
Without predictive analytics, it’s challenging to anticipate account needs, behaviors, and potential opportunities. These insights help me stay ahead of the curve by understanding account trends and potential opportunities before they arise
Easy account Notifications
What do you like best about the product?
Easy intergration with SF and slack, I get daily alerts for my key accounts, it's great to get both the inital alert as well as a reminder.
What do you dislike about the product?
At times the reminder messages can be repetative.
What problems is the product solving and how is that benefiting you?
With many accounts its difficult to keep on all of them Demandbase helps solve this issue with their key account alerts.
Incredible tool to complement a ABM motion across the organization
What do you like best about the product?
The intent feature. Being able to "spy" on prospects and see if they are researching your company.
What do you dislike about the product?
The interface is a bit blocky and slow. Ease of use could definitely be improved
What problems is the product solving and how is that benefiting you?
Getting insight into prospect behavior and prioritizing which prospect accounts to target.
Great for software sales
What do you like best about the product?
Very helpful insights about company intent and webpage views
What do you dislike about the product?
Difficult to maneuver and training takes a long time
What problems is the product solving and how is that benefiting you?
Demandbase is helping me as a BDR to find the right accounts with the most intent instead of scouring through 100's of companies on Linkedin or ZoomInfor. The "tech implemented" feature on Salesforce is extremely useful and utilized often.
DemandBase Review
What do you like best about the product?
Flexability, you can build a number of views, reports and dashboards that show which companies are evaluating which products, and in many cases which contacts. This is great intent data.
What do you dislike about the product?
I would not say I dislike anything about DemandBase, but like any solution the power of DemandBase is limited to how you are setting it up and optimizing, which includes improving the way content is structured on your website.
Your website needs to be designed in such a way that different pages can be easily associated with different products and level of intent.
Not every company took these things into consideration when they developed their website.
Your website needs to be designed in such a way that different pages can be easily associated with different products and level of intent.
Not every company took these things into consideration when they developed their website.
What problems is the product solving and how is that benefiting you?
We have many different brands, and many products.
DemandBase helps me quickly identify which accounts are interested in which products, and ideally whom to reach out to.
DemandBase helps me quickly identify which accounts are interested in which products, and ideally whom to reach out to.
Fantastic insights for ABM campaigns!
What do you like best about the product?
The most helpful aspect of Demandbase One for us is the intent portion because it lets us know which of our priority accounts are in market for our services (or our competitors) and we can act accordingly.
What do you dislike about the product?
One downside is not being able to see first-party data of prospeects that are showing intent - can only see at an account level and make educated guesses about who from those companies are making those searches.
What problems is the product solving and how is that benefiting you?
It gives me the visibility I need to know when our Sales teams should be reaching out to our target accounts, in addition to relevant products that account might be in the market for. It indicates interest far before someone actually requests more information through our website.
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