The solution is used as a backup for Office 365 workloads.
Commvault Cloud for AWS
CommvaultExternal reviews
External reviews are not included in the AWS star rating for the product.
One stop solution for backup
A solution for backup that can be deployed in a short span of time with minimal resources but needs to improve its price
What is our primary use case?
What needs improvement?
Pricing and functionality can be improved. The way to configure is not as simple as the configuration itself, nor is adding users within the backup scope.
For how long have I used the solution?
I have been using Metallic for more than three years. I am an end user. I am using the solution's latest version of the solution in my organization.
What do I think about the stability of the solution?
The solution's stability is excellent.
What do I think about the scalability of the solution?
The solution is scalable.
Also, it is used by 380 users.
I rate the solution's scalability a nine out of ten.
How are customer service and support?
The customer support is not good. There should be fast responsiveness and more proficiency when solving the issues or when helping solve any issues. I rate customer support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
Some configurations could have been simpler, and the recommendations could have been more precise in allowing only certain users to be included in the backup scope. We could use group membership. Based on the user's group membership, they would be included in the backup scope. It's pretty simple, so if a user belongs to Group A, they will be included in the backup scope, and if not, then they won't be.
The deployment took two days, and one engineer was required for it. If you refer to maintenance as the procedures to test the restore and the options or directions, there's something else.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. The subscription is based on a monthly basis. There are additional costs that vary depending on the size of the backup.
What we had before was that each user needs to be licensed. We purchase the required number of licenses and are priced accordingly per license. This pricing is independent of the backup data. Now, Metallic has changed, and the pricing is either per user or per license, in addition to the amount of backed-up data.
What other advice do I have?
It supports SharePoint Online, OneDrive, and other services.
Overall, I rate the solution a seven out of ten.
Best place for backup data sacurely
CommVault B&R review
Has good scalability and helps us back up virtual environments effectively
What is our primary use case?
We use the solution for mail archiving and sync application features. We can back up the virtual environment with its help.
What needs improvement?
They should provide more integration with OpenShift for the solution. Also, its support could be better.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
I rate the solution's stability as an eight.
What do I think about the scalability of the solution?
We have four solution users in our organization. I rate its scalability a nine.
How are customer service and support?
The solution's technical support team resolves the queries efficiently. However, it takes time to respond.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used IBM Spectrum Protect before. I have attended training sessions and implemented them as well.
How was the initial setup?
The solution's initial setup process is complicated. One needs to know the product in-depth for easy deployment. It takes a couple of hours but depends on the type of environment. Also, one executive with good knowledge can conduct its maintenance process efficiently.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is reasonable. I rate its pricing a nine.
What other advice do I have?
I recommend the solution to others and rate it as an eight.
A highly scalable solution that provides multiple capabilities under one common interface
What is our primary use case?
It is a good solution in the enterprise market and serves as an enterprise solution. It is a leading solution. So, you have different kinds of workloads. My customers have a type of workload that the solution supports. Either you can have the solution on the cloud or on the on-premises version. Also, there are different kinds of workloads, like Oracle, SQL, MySQL, or MongoDB. Normally, you will not find all kinds of workloads in one product.
What is most valuable?
Auxiliary (aux) copy and DASH copy are the most valuable features of the solution.
What needs improvement?
In GUI, some of the features have been divided. So one is the browser-based command center, and then the old interface with CommCell browser. They have to add more features and functions that are the same as whatever is there in the command center. We prefer that because, otherwise, we have to do two different interfaces for different kinds of jobs. We cannot do some jobs in the old interface with CommCell browser since we have to go into the command center.
Whatever Commvault Complete Data Protection has, they need to improve. Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved.
For how long have I used the solution?
I have experience with Commvault Complete Data Protection for more than fifteen years. Also, I have used the solution within the last twelve months. Regularly, our company has been supporting our customers with the setup process. Lately, we have been involved in the implementation of HyperScale from Commvault. So we support our customers regularly. I think maybe a month or a month and a half ago, we implemented Commvault's HyperScale solution. We are using Commvault Version 11.28.
What do I think about the stability of the solution?
The solution is good sometimes in some environments. But sometimes, in some environments, it has to be improved. On the network backup, it has to be improved. If, almost across the networks, one has different VLAN backups, the performance backup is sometimes degraded due to the network configuration and because of the load on the network. Stability-wise, I rate the solution a six out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Currently, one of my customers has an almost one-petabyte backup solution. So, it was increased from gigabytes to petabytes. It can be increased if you have a big setup in place. With HyperScale Appliance, it is easy to expand the server. It will just expand your capability and the storage capacity, and a few other capacities in the solution. Scalability-wise, I rate the solution an eight out of ten. I have around fifteen big customers. There are a lot of customers of the solution who use it, with other vendors supporting it. The solution has quite a big market for the solution.
How are customer service and support?
If the support we receive is from India, then sometimes we have a problem since it takes time owing to the fact that initially, a few people handle the issue before forwarding it to the next level. Maybe some years back, the support was from Australia, the UK, Canada, or the USA, and sometimes from Germany or some European nation, which was very good since there were very qualified people in their team who could resolve our issues within an hour. After they shifted some backup support to India, they included people who operate at a basic or initial level. So, they start troubleshooting, but we think that it's just killing time so that they can get some other people to intervene. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We provide solutions depending on a customer's requirements and setup. We also provide solutions like Rubrik and Veeam. I did not work with Veeam, but Veeam is mainly for on-premises virtualization. Its workload is very limited. Also, the expandability and scalability have limitations. However, if you have VMware Hypervisor on your premises, then the solution is okay.
How was the initial setup?
If one has some kind of initial knowledge of any kind of backup solution like Veritas NetBackup, then it will be a little bit easy to implement the solution and then understand the architecture. But if you don't have the knowledge of any other solutions, then it would prove to be a learning curve of tasks related to implementation and administration or designing.
On a scale of one to ten, where one is difficult and ten is easy, I rate the initial setup a five.
Depending upon the solution, sometimes the deployment can be done within one day or within half a day, especially if you have a small setup. But if you have a big and complicated setup, it will take days to implement. It also depends on how complicated the infrastructure the customers have in their environments.
We have to definitely follow steps before we implement the solution. Before we implement any other agents or media agents, we have to implement ComCell, the main backup server, then the media agent, and then the client. This sequence has to be thorough. For updating any page or anything like that, we have to follow the same sequence, which includes the backup server, the media agent, and the client.
What's my experience with pricing, setup cost, and licensing?
Pricing is quite expensive, though I don't exactly know the prices. It is expensive compared to other products because it's for an enterprise setup and not for a small setup. On a scale of one to ten, where ten is the highest price, I rate the pricing an eight.
What other advice do I have?
This software features a single interface that covers all essential functions, including core data management, backup, restore, copy, and DR. It eliminates the need to access the client side and simplifies the configuration process. The centralized configuration makes installation easy. Additionally, the software supports a wide range of platforms, including Linux, Oracle, SAP, and Microsoft versions, unlike some older products, such as Veritas NetBackup, which doesn't have the latest version support in their solution. Sometimes, even Microsoft products don't have the latest version support.
I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies. Additionally, there is no need for any configuration on the client's end. Even with 500 clients, you don't have to individually configure the solution for each one. Instead, you just need to install a push agent, which is a small agent, and all tasks can be performed from a single interface. Moreover, the product offers comprehensive support for different software versions. Whether it's upgrading from Exchange Server 2016 or Exchange Server 2013 to Exchange Server 2019 or Exchange Server 2020, or using Oracle version, or other releases, they have immediate backup solutions available, ensuring compatibility during upgrades.
Overall, I rate the solution an eight out of ten.
one of the best backup Backup & Recovery tool in the market
Commvault Review - Backup Tool
We can easily restore the data within the retention period.
Commvault user experience review
Also we use it for taking file system backup