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5-star reviews ( Show all reviews )

    Matt Reller

Provides extremely fast backup, is easy to manage, and is flexible

  • October 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Commvault Cloud for backup and recovery with Air Gap Protect and Risk Analysis to be more cyber resilient.

We deployed Commvault Cloud as a hybrid model both on the cloud and on-premises, and it will continue to be that way. It was 100 percent on-premises. With the migration, it will be about 90 percent cloud and 10 percent on-premises.

How has it helped my organization?

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly.

Commvault Cloud provides excellent visibility across all of our organization's data.

It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads.

It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support.

Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it.

Commvault does a good job helping us limit our exposure and ensure compliance.

Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support.

It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times.

Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time.

We reduced the RTO significantly with Commvault.

Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

What is most valuable?

At this time backup and recovery features are the most valuable. We haven't gotten into the more advanced features like LiveSync, just because we've been so busy with the migration to Azure.

The ability to manage everything from a single pane of glass is another major advantage. The management is also easy enough that most of our DBAs can manage their own stuff.

What needs improvement?

Commvault should keep and continue to develop the Java GUI.

For how long have I used the solution?

I have been using Commvault Cloud for two years.

What do I think about the stability of the solution?

I would rate the stability of Commvault Cloud a nine out of ten.

What do I think about the scalability of the solution?

We have not encountered a scalability issue yet, and I do not foresee one in the near future. With proper infrastructure planning, I am unsure of the maximum scalability of Commvault Cloud, but we have scaled it to a significant size without any scalability issues. I believe the biggest limitation is that we are running Commvault on Windows, and Linux support is currently available. We will eventually migrate to Linux, but we are waiting for that side of the product to mature. Once we are on Linux, I believe scalability will no longer be a concern.

How are customer service and support?

Technical support is excellent. We have ESP support, so we go to the top of the list whenever we call. Their response time has been excellent. We've been very happy with the level of knowledge of the support personnel. While we occasionally encounter someone who doesn't know what they're doing, the overall level of knowledge has been impressive. Our turnaround time from opening a call to receiving a call back has been fabulous.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell Avamar Data Protection Software but it did not have a viable immutable backup copy option, so Air Gap Protect was the reason we switched to Commvault Cloud.

I've been doing this for about 30 years, and I've used a lot of backup packages, but Commvault Cloud for backup & recovery is the most impressive one I've ever used. Its breadth of support, stability, and configurability are years ahead of what I've seen in other products. It's more than just a backup and restore product; it's a cyber resilience product that we find new ways to use all the time, especially with our Azure migration. We're able to move data into Azure using Commvault a hundred times faster than any other method that the DBAs or server admins could find. There are several technical reasons for this. Commvault Backup & Recovery is simply light years ahead of any other backup and recovery solution I've seen.

How was the initial setup?

The deployment was of mixed complexity. The basic functions are straightforward, but the architectural aspects of laying everything out are more flexible, which has its pros and cons. On the one hand, this flexibility is a benefit, but on the other hand, it can lead to a learning curve from an architectural, deployment, and infrastructure standpoint. Once the infrastructure is in place, the rest is easy.

The number of people required for deployment depends on the size of the environment. We have five people on our team currently, one of whom is part-time. I and another team member have extremely deep experience and understanding of the architecture. We deployed and designed the architecture of our tape libraries, physical hardware, and so on. From that point on, four of us migrated 4,000 clients to Commvault Cloud in about six months.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

A backup product does not typically have a direct return on investment. However, its value can be difficult to quantify in terms of dollars. For example, on January 1st we began migrating our 100 petabyte environment with 4,000 clients to Azure. Commvault saved our bacon by enabling us to move the data to Azure 50 to 100 times faster than we could have done on our own. What would have taken us three months, Commvault was able to do in 48 hours. So, while it is difficult to quantify the ROI of our backup product in terms of dollars, it has been invaluable in other ways.

What's my experience with pricing, setup cost, and licensing?

Commvault Cloud is perhaps the best value for our money that I have seen in a backup product.

What other advice do I have?

I would rate Commvault Cloud ten out of ten.

I would not consider expansions, configuration changes, or additions of more advanced features to be maintenance. Daily maintenance consists only of handling job failures, which involves reviewing and resolving them. This is simply a backup, which is unrelated to Commvault. It is the nature of things. No matter what product we use, there will always be failures. However, Commvault itself requires very little maintenance.

I suggest that instead of looking for a backup solution, look for a recovery solution. Backup solutions are common and behind the scenes. No one ever sees them or pays much attention to them. People just assume that their data is being backed up. Restore, on the other hand, is a top priority for management. In a critical situation where the business cannot function, management will come to the backup team demanding recovery immediately. Fortune 500 companies can lose millions of dollars for every hour they are down, and the management's attention will be focused on the recovery team. The faster and more reliably we can recover, the more valuable our recovery solution is. As John Deere says, "It's not how well you recover. It's how fast you recover well." That's the biggest thing to consider when evaluating backup software. If we focus on recovery backup, Commvault Cloud will sell itself.


    Computer & Network Security

Best Tool for managing our data

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
User freindly web console and easy to manage. Single console for all worlkloads makes easier to manage everything.
What do you dislike about the product?
Lack of real-time replication of data base applications.
What problems is the product solving and how is that benefiting you?
Protecting company data and meeting complienaces.


    Hospital & Health Care

Great Reliable Mail Backup Solution

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
Backup Plans, - infinite incremental backup plan is something that I really liked about the product
What do you dislike about the product?
Sometimet the interface does not show full options so have to log off and then log in back after a couple of minutes.
What problems is the product solving and how is that benefiting you?
Storing backups, Recovering and taking up critical mails backups


    Hospital & Health Care

It has been a pleasure working with Commvault

  • September 18, 2023
  • Review provided by G2

What do you like best about the product?
the best thing about Commvault B&R is the ease of recovery from a backup using Commvault
What do you dislike about the product?
None. My experience with Commvault has been nothing but a pleasure
What problems is the product solving and how is that benefiting you?
Commvault solves a big problem of disaster recovery in our company. Such a great piece of software and an absolute lifesaver on many occasions!


    Robin John

A stable solution for Red Hat Linux

  • September 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

Commvault is an enterprise-level backup solution that can use multiple agents at various sites. We have many customers, including banks and hospitals.

What is most valuable?

Commvault is a stable solution for Red Hat Linux.

What needs improvement?

It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam.

For how long have I used the solution?

I have used Commvault for nine months as a supporting engineer.

What do I think about the stability of the solution?

I rate Commvault eight out of 10 for stability.

How was the initial setup?

Setting up Commvault is complex and it involves many steps. After you configure the storage, you need to set your client's policies and add a proxy server if necessary.

What's my experience with pricing, setup cost, and licensing?

I prefer selling Commvault to enterprises. It's appropriate for a company that has a headquarters plus four or five offices. It isn't ideal for a small business. The price is okay if you have the budget of a large enterprise. Aside from the license, the only additional cost is cloud fees if you are using cloud infrastructure.

What other advice do I have?

I rate Commvault Backup and Recovery 10 out of 10. I would recommend Commvault if a company has huge backup needs and a sufficient budget. If the price isn't an issue, you shouldn't compromise.


    Mining & Metals

Backups Done Right

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
The product does what it says. If it is in the commcell it is backed up. The interface in the product is clear and concise. The menus do what they say and following the process is easy.
What do you dislike about the product?
It requires and good knowledge of the terms used. If you learn the terms the prosy is easy to use
What problems is the product solving and how is that benefiting you?
It allows to backup our fleet. Virtual, physical and databases . Once it is set up it just works. Great reporting as well.


    Computer Software

Very good !

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Easy setup, good notifying when problems occur, full backup of O365 tenant
What do you dislike about the product?
complicated UI - several functioanlities are controlled by one GUI that is not adaptive ...
What problems is the product solving and how is that benefiting you?
o365 backup


    Computer & Network Security

The only product to cover data recovery for ALL of your workloads

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Customers can rest assured that, wherever their IP resides, Commvault can securely backup and recover their data.
What do you dislike about the product?
The expertise associated with the product is confined to a few Partners.
What problems is the product solving and how is that benefiting you?
Identifying data sprawl, maintaining retention based on SLA-based rules/plans, migrating and recovering workloads across hypervisors/platforms.


    Retail

Quick Commvault review

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the number of offerings and the help that Commvault provides.
What do you dislike about the product?
I'm not sure that I have a downside specifically. We are exploring the iSeries module and keeping an open mind. We have heard concerns.
What problems is the product solving and how is that benefiting you?
Secure storage and encrypting data. Currently focussed on immutability.


    Randall D.

Complete data protection from a single pane of glass!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
The ease om management and configuration, and the full suite of tools that can be used from a single interface. We manage multiple data centers from a single console, and it is very easy to identify and resolve any failed backup or flash replication jobs.
What do you dislike about the product?
For a state agency, with limited funds, the one drawback is the cost of licensing. CommVault does offer a great EDU discount program. However, the results and peace of mind you get from knowing that your data is protected faw outweighs the cost
What problems is the product solving and how is that benefiting you?
CommVaault helps us maintain an efficient backup infrastructure that stretches across multiple datacenters. This is done through a single interface, and is much more efficient than our old Java based NetBackup tools.