We use the solution for file system backup, Linux OS system backup, and Domino backup. Our data center team uses the solution for testing servers and database-level backups. In my company, we are not using the end-point features.
Commvault Cloud for AWS
CommvaultExternal reviews
198 reviews
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Happy Commvault admin
What do you like best about the product?
Commvault is a solid product, it is stable, reliable backup solution.
What do you dislike about the product?
It is a pricey product - you do get what you pay for
What problems is the product solving and how is that benefiting you?
Commvault is our backup and restore solution
An affordable and scalable solution that enables organizations to create backups quickly
What is our primary use case?
How has it helped my organization?
Earlier, it would take us a long time to create a backup. After implementing Commvault, the time needed for creating a backup has been reduced.
What is most valuable?
IntelliSnap and file system backups are valuable features. There are multiple functions, but we are currently using these two functions.
What needs improvement?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in Commvault.
For how long have I used the solution?
I have been using the solution for the last three years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is really good in terms of scalability. I rate the scalability an eight out of ten. We have deployed the product in three factories. We are centrally managing the solution from the head office. Three people in our organization currently use the solution 24/7 to its maximum potential.
How are customer service and support?
We have faced a little bit of delay in support. The support team is not available during the night. The product must improve support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we were using EMC NetWorker. It had some limitations. We compared it with Commvault to determine which solution would fulfill our requirements. We switched to Commvault because it had certain features that were not available in EMC NetWorker.
How was the initial setup?
The initial setup was easy. I would rate the ease of setup an eight out of ten. Currently, we are using the solution on-premises. We are also checking whether we can take backups on the cloud. It took us almost three to four months to deploy the product.
What about the implementation team?
Commvault Professional Services helped us with the deployment. We required two or three professional team engineers for the deployment. We have two to three engineers to manage the solution in the data center.
What's my experience with pricing, setup cost, and licensing?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
Which other solutions did I evaluate?
We evaluated other options, like EMC Networker and Veeam.
What other advice do I have?
People considering using the solution must consider their budget and requirements. They must also consider the quality of support. Overall, I rate the solution an eight out of ten.
A scalable and user-friendly tool that secures users’ data and provides good technical support
What is our primary use case?
We use the solution for auto backup and tape library.
How has it helped my organization?
The product is used for backup purposes. Data backup is important for us. The product helps us secure our data.
What is most valuable?
The product is user-friendly. We can restore it very quickly. The browse option is also good for browsing files. We can also index files.
What needs improvement?
The product is expensive.
For how long have I used the solution?
I have been working with the solution for the last two to three years. I am using the latest version of the solution.
What do I think about the stability of the solution?
The tool’s stability is good. I rate the stability an eight or nine out of ten.
What do I think about the scalability of the solution?
The tool is perfect. I rate the scalability an eight and a half out of ten. It is scalable according to our needs. We have more than 100 users in our organization. We use the solution 24/7. We use it to its maximum potential.
How are customer service and support?
The technical support is good. We have a team on site 24/7.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a seven out of ten. New users may find the initial setup difficult.
What about the implementation team?
We have a dedicated user for maintaining the solution.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing an eight out of ten.
What other advice do I have?
We are still exploring the features since we are new users. We were using a different solution before Commvault. I joined the organization after we started using Commvault. Overall, I rate the product a nine out of ten.
A highly scalable and affordable solution that provides smooth email archiving features and quick customer support
What is our primary use case?
Our clients use the solution for their emails.
What is most valuable?
The email archiving feature is very smooth and better than others.
What needs improvement?
The product must improve Oracle client configuration. It is difficult to configure clients of Oracle and SaaS. The solution must also improve bare metal restore for Oracle and Active Directory. Active Directory is not fully protected with bare metal restore. The tool must improve the 1-Touch recovery of Oracle and Active Directory.
The product must provide features for converting VM to physical and physical to VM.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The tool’s scalability is very high. It can be scaled in any environment. I rate the scalability a ten out of ten. In a single organization, we have 4000 to 6000 users. Our clients are enterprise businesses.
How are customer service and support?
Technical support is very good. The support personnel are very fast and helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy to configure the tool. I rate the ease of setup a nine out of ten. The on-prem version is better than the cloud version. In the future, as the technology grows, the cloud version will be better. Our customers trust the on-prem version. It takes one day to deploy the product.
What about the implementation team?
To deploy the solution, we must install Commvault’s master server and MediaAgent. Then, we must configure the email archiving solution and add storage.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. It is an integrated solution. I rate the pricing a two out of ten on a scale of one to ten, where one is cheap, and ten is expensive. We have to pay for the implementation services.
What other advice do I have?
Our company has a partnership with Commvault. Overall, the solution is better than its competitors. I would advise people to use the solution again and again. Overall, I rate the product an eight out of ten.
Provides good technical support services, but its scalability needs improvement
What is our primary use case?
We use the Commvault HyperScale X to manage complex infrastructure, so deployments are fast.
What is most valuable?
Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure. If there is an issue with the software, we open a support ticket with the software vendor. We then escalate the case to the hardware support team.
What needs improvement?
Commvault HyperScale X is more expensive for hybrid environments than traditional solutions.
For how long have I used the solution?
I have been using Commvault HyperScale X as a reseller for five years.
What do I think about the stability of the solution?
I rate the product’s stability an eight out of ten.
What do I think about the scalability of the solution?
The scalability is very good, but there is a limitation on expanding the cluster to scale to a higher level. We have smaller and enterprise-level clients. I rate its scalability a nine out of ten.
How are customer service and support?
We have a team of four to manage support. We have many paid credits for networking and application support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is moderately easy. I rate the process a seven on a scale of ten. The deployment time depends on the environment. It takes around four to eight hours to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a seven out of ten.
What other advice do I have?
If the customer needs to protect five terabytes of data, they will need five licenses if they need to upgrade to make devices flexible or create this model. Many small customers can start with a 10TB appliance, and enterprises can scale up to 50 TB. The appliance is compatible with various hardware platforms, including LG, Lenovo, IBM, Dell, etc.
I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation. I recommend looking for support for various solutions from a single vendor. Overall, I rate it a seven out of ten.
Backups Done Right
What do you like best about the product?
The product does what it says. If it is in the commcell it is backed up. The interface in the product is clear and concise. The menus do what they say and following the process is easy.
What do you dislike about the product?
It requires and good knowledge of the terms used. If you learn the terms the prosy is easy to use
What problems is the product solving and how is that benefiting you?
It allows to backup our fleet. Virtual, physical and databases . Once it is set up it just works. Great reporting as well.
Provides helpful documentation and has good scalability
What is our primary use case?
We use Commvault Complete Data Protection backup and recovery.
What is most valuable?
Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.
Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.What needs improvement?
The product's migration process and stability need improvement.
For how long have I used the solution?
I have been using Commvault Complete Data Protection for a year since June last year.
What do I think about the stability of the solution?
The product's stability could be better.
What do I think about the scalability of the solution?
Commvault Complete Data Protection is scalable. We are using a socket-based license.
How are customer service and support?
We communicate with our support partner regarding product-related issues.
Which solution did I use previously and why did I switch?
Compared to Dell, the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.
How was the initial setup?
The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.
It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.
Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.
What's my experience with pricing, setup cost, and licensing?
The tool is cost-effective.
What other advice do I have?
The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.
Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.
Very good !
What do you like best about the product?
Easy setup, good notifying when problems occur, full backup of O365 tenant
What do you dislike about the product?
complicated UI - several functioanlities are controlled by one GUI that is not adaptive ...
What problems is the product solving and how is that benefiting you?
o365 backup
Metallic Backup - all what you need ICE
What do you like best about the product?
Metalli Backup will permit you recover all your data and track every amendment to your laptop. Tracking info like last location or recovery point.
What do you dislike about the product?
What about to improve user graphic interface reducing less important IT info?.
What problems is the product solving and how is that benefiting you?
Recover data and backup content.
The only product to cover data recovery for ALL of your workloads
What do you like best about the product?
Customers can rest assured that, wherever their IP resides, Commvault can securely backup and recover their data.
What do you dislike about the product?
The expertise associated with the product is confined to a few Partners.
What problems is the product solving and how is that benefiting you?
Identifying data sprawl, maintaining retention based on SLA-based rules/plans, migrating and recovering workloads across hypervisors/platforms.
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