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About VoiceFoundry

VoiceFoundry is passionate about customer experience. We specialize in the delivery of cloud-based enterprise contact center solutions and are uniquely focused on helping businesses improve customer engagement, while maximizing the benefits of the cloud. Our expertise is focused on AI & natural language automation, CTI, enterprise integration, user experience design, analytics and workforce optimization. With a relentless pursuit of customer success, our team strives to disprove the notion that software projects have to be painful and that technology must be more difficult to work. We partner with the best in the market to deliver dynamic interactions for customers. We are experts in deploying Amazon Connect, a cloud-based enterprise contact center solution, as well as other Amazon products that focus on creating customer interactions. Our team is equipped with best practices and a methodology to make moving to Amazon Connect a great experience. We are focused on understanding your business model and how you envision your customer experience so that we can deliver the right solutions and applications to meet your requirements. We have the right mix of expert knowledge and innovative products with Amazon Web Services to make your vision a reality.

VoiceFoundry


VoiceFoundry Products (1)
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For businesses using Amazon Connect as a contact center provider, SMG AgentTrack collects customer feedback immediately following the customer interaction so you can improve satisfaction, increase efficiency, and drive loyalty. In partnership with SMG AgentTrack, VoiceFoundry offers a self-serve interface,...

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