- Version 13.1-42.47
- Sold by Citrix
To file a support case please visit https://www.citrix.com/support/open-a-support-case/ For AWS subscription instances(Citrix ADC), have your AWS account number and support PIN code ready. You will also be asked for your name and email address. To find the support PIN, log on to the Citrix ADC VPX GUI and navigate to the System page. For more details Please refer to https://docs.citrix.com/en-us/citrix-adc/current-release/deploying-vpx/deploy-aws/troubleshoot-vpx-aws.html For Citrix ADC BYOL instances you must have a valid support and maintenance agreement. If you do not have an agreement, please contact your Citrix representative. You can also visit Citrix ADC (formerly NetScaler) VPX Support Forums: http://discussions.citrix.com/forum/1337-netscaler-vpx/ where you can troubleshoot issues and find answers to commonly asked questions. http://support.citrix.com 1 (800) 424-8749 or +1 (954) 267-2674 http://support.citrix.com