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Q. What is Snowball Edge?

Snowball Edge is a 100TB data transfer device with on-board storage and compute power for select AWS capabilities. In addition to transferring data to AWS, Snowball Edge can undertake local processing and edge-computing workloads. Features include an S3-compatible end-point on the device, a file interface with NFS support, a cluster mode where multiple Snowball Edge devices can act as a single, scalable, storage pool with increased durability, and the ability to run Lambda functions as data is copied to the device.

Q. How does Snowball Edge work?

You start by requesting one or more Snowball Edge devices in the AWS Management Console based on how much data you need to transfer or process. The buckets and Lambda functions you select are automatically configured, encrypted and preinstalled on your devices before they are shipped to you. Once a device arrives, connect it to your local network and set the IP address either manually or automatically with DHCP. Then use the Snowball Edge client software, job manifest, and unlock code to verify the integrity of the Snowball Edge device and unlock it for use. The manifest and unlock code are uniquely generated and crypto-logically bound to a designated Snowball Edge to help ensure that both cannot be used with any other devices. Data copied to Snowball Edge is automatically encrypted and stored in the buckets you specify.

All logistics and shipping is done by Amazon so when copying is complete and the device is ready to be returned, the E Ink shipping label will automatically update the return address to help ensure that the Snowball Edge device is delivered to the correct AWS facility. Once the device ships, you can receive tracking status via messages sent by Amazon Simple Notification Service (Amazon SNS), generated texts and emails, or directly from the console.

All of the management for your Snowball Edge resources can be performed in the AWS management console and these operations require no on-site system engineers.

Q. Who should use Snowball Edge?

Snowball Edge is the optimal data transfer choice if you need to securely and quickly transfer terabytes to petabytes of data to AWS. You can use Snowball Edge if you have a large backlog of data to transfer or if you frequently collect data that needs to be transferred to AWS and your storage is in an area where high-bandwidth Internet connections are not available or cost-prohibitive. You can also use Snowball Edge to run edge computing workloads such as performing local analysis of your data using Lambda functions, backed by a Snowball Edge cluster with increased durability and an S3-compatible endpoint. You can streamline it into existing workflows leveraging built-in capabilities such as the NFS file interface and migrate files to the device while maintaining file metadata. Snowball Edge can operate in remote locations or harsh operating environments, such as factory floors, windmills, ships and hospitals. Snowball Edge is pre-configured and does not have to be connected to the internet, so processing and data collection can take place within isolated operating environments. Snowball Edge allows you to run the same software at the edge and access select AWS capabilities as you do when you have full connectivity to AWS.

Q. Can I use Snowball Edge to migrate data from one AWS region to another AWS region?

No. Snowball Edge is intended to serve as a data transport solution for moving high volumes of data into and out of a designated AWS region. For use cases that require data transfer between AWS regions, we recommend using S3 Cross-Region Replication as an alternative.

Q. How much data can I transfer using Snowball Edge?

You can transfer virtually any amount of data with Snowball Edge, from a few terabytes to many petabytes. You can transfer up to 100TB with a single Snowball Edge and transfer larger data sets with multiple devices, either in parallel, or sequentially. For example, you can transfer 1PB of data with 10 Snowball Edge devices.

Q. How long does it take to transfer my data?

Data transfer speed is affected by a number of factors including local network speed, file size, and the speed at which data can be read from your local servers. The end-to-end time to transfer 100 TB of data into AWS with Snowball Edge is approximately a week, including the usual shipping and handling time in AWS data centers.

Q. How long can I have a Snowball Edge for a specific job?

If you use Snowball Edge for a data transfer job it must be returned within 120 days of the Snowball Edge’s preparation. If you use Snowball Edge for local compute and storage in a clustered configuration it must be returned within 360 days of the Snowball Edge’s preparation.

Q. What are the specifications of the Snowball Edge?

Snowball Edge provides 100TB of storage in a ruggedized, rack mountable, shippable form factor. Additionally, it provides local compute capability that is approximately the equivalent of an EC2 m4.4xlarge instance that provides support for a number of additional functions. Check the Snowball Edge documentation page for a complete list of hardware specs, including network connections, thermal and power requirements, decibel output, and dimensions.

Q. What network interfaces does Snowball Edge support?

Snowball Edge includes a 10GBase-T network connection, 10/25Gb SFP28 and 40Gb QSFP+ copper, and optical networking for fast data transfer rates.  

Q. What is Snowball Edge default shipping option? Can I choose expedited shipping?

As a default, Snowball Edge uses two-day shipping by UPS. You can choose expedited shipping if your jobs are time-sensitive.


Q. In what regions is Snowball Edge available?

Check the Regional Service Availability pages for the latest information.

We regret that we cannot provide the service at this time in all US states.

Q. Can a Snowball Edge be shipped to an alternate AWS region?

No. Snowball Edge devices are designed to be requested and used within a single AWS region. It may not be requested from one region and returned to another. Snowball Edge devices used for imports or exports from an AWS region in the EU may be used with any of the 28 EU countries.


Q. Does Snowball Edge encrypt my data?

Snowball Edge encrypts all data with 256-bit encryption. You manage your encryption keys by using the AWS Key Management Service (AWS KMS). Your keys are never stored on the device and all memory on a Snowball is erased when it is disconnected and to be returned to AWS.

Q. How does Snowball Edge physically secure my data?

In addition to using a tamper-resistant enclosure, Snowball Edge uses industry-standard Trusted Platform Modules (TPM) designed to detect any unauthorized modifications to the hardware, firmware, or software. AWS visually and cryptographically inspects every device for any signs of tampering and to verify that no changes were detected by the TPM.

Q. How does Snowball Edge help digitally secure my data?

Snowball Edge is designed with security in mind for the most sensitive data. All data is encrypted by keys provided by you through AWS Key Management Service (KMS). The keys are not permanently stored on the device and are erased after loss of power. Applications and Lambda functions run in a physically isolated environment and do not have access to storage. Lastly, after your data has been transferred to AWS, your data is erased from the device using standards defined by National Institute of Standards and Technology. Snowball Edge devices are hardened against attack and all configuration files are encrypted and signed with keys that are never present on the device.

Q. Is there a way to easily track my data transfer jobs?

Snowball Edge uses an innovative, E Ink shipping label designed to ensure the device is automatically sent to the correct AWS facility. When you have completed your data transfer job, you can track it by using Amazon SNS generated text messages or emails, and the console.


Q: How do I transfer my data to the Snowball Edge?

After you have connected and activated the Snowball Edge, you can transfer data from local sources to the device through the S3-compatible endpoint or the NFS file interface, both available on the device. You can also use the Snowball client to copy data. To learn more, please refer to the Snowball Edge documentation.

Q: What do I do when the data has been transferred to the Snowball Edge?

When the data transfer job is complete, the E Ink display on the Snowball Edge automatically updates the return shipping label to indicate the correct AWS facility to ship to. Just drop off the Snowball Edge at the nearest UPS and you're all set. You can track the status of your transfer job through Amazon SNS generated text messages or emails, or directly in the AWS Management Console.


Q: What does it cost to export my data?

In addition to the Snowball Export job fees detailed on our pricing page, you will also be charged all fees incurred to retrieve your data from Amazon S3.


Q. What is the S3-compatible endpoint on Snowball Edge?

The S3-compatible endpoint on Snowball Edge allows you to read and write data on the device using select S3 operations and client tools that support S3.

Q. What S3 operations are supported by the S3-compatible endpoint on Snowball Edge?

The S3-compatible endpoint supports the Get, Head, Put, Delete, List, and MultipartUpload operations of Amazon S3. You can execute these operations on the Snowball Edge as if you are accessing an S3 web service endpoint. In addition, you can point client tools that support S3 to the Snowball Edge to read and write data.

Q. Why would I use the S3-compatible endpoint?

The S3-compatible endpoint lets you transfer data programmatically using the S3 operations natively supported by the Snowball Edge. You can also seamlessly integrate Snowball Edge into your existing applications and workflows built for Amazon S3.

Q. How is my data secured when I use the S3-compatible endpoint?

Data transferred via the S3-compatible endpoint is protected by the same advanced security mechanism on the Snowball Edge, which encrypts all data with 256-bit encryption. You manage your encryption keys using the AWS Key Management Service (AWS KMS). Your keys are never stored on the device and all memory on the Snowball Edge is erased when it is unplugged.

Q. Which programming languages does the S3-compatible endpoint support?

The S3-compatible endpoint supports the REST interface which is language-agnostic.


Q: What is the file interface on Snowball Edge?

The file interface allows you to store and retrieve data as files on the Snowball Edge. File system metadata, including permissions, ownership, and timestamps, is preserved as you copy files to the Snowball Edge. File operations including write, read, delete, rename, and truncate are supported natively on the device. When the Snowball Edge is shipped back to AWS for data import, your files will be ingested and stored as objects in Amazon S3 and can be accessed either as objects directly from S3 or as files through the AWS Storage Gateway.

Q: What use cases does the file interface on Snowball Edge enable?

The file interface enables three use cases. First of all, you can migrate existing files into Amazon S3 as objects while preserving the file metadata. The file interface is one of many ways to write data to the Snowball Edge, in addition to the S3-compatible endpoint and the Snowball client. Secondly, you can use the file interface to bootstrap your AWS Storage Gateway by seeding large initial datasets quickly into AWS S3 using Snowball Edge for data transfer. Once data is available in S3, you can point your AWS Storage Gateway to the S3 buckets to access data as files. Finally, you can use Snowball Edge as a file destination for your on-premises file-based workflows. You can simply point these workflows to the Snowball Edge without changing the workflow applications.

Q: What are the benefits of the file interface on Snowball Edge?

The file interface allows you to use Snowball Edge for file-based workloads and preserves file metadata when you migrate your files to Amazon S3 as objects.

Q: What file protocols are supported?

NFS V3 and V4.1 are supported.

Q: How are files stored on Snowball Edge?

Files are stored as objects on the Snowball Edge. File system metadata such as permissions, ownership, and timestamps, is stored in user-defined object headers. All data and metadata is encrypted on the Snowball Edge.

Q: How do I use the file interface on Snowball Edge?

When you create a Snowball Edge job in the AWS console or through the Snowball job API, your can select a number of S3 buckets to be activated as “File Shares”. Once the Snowball Edge arrives at your site, you can access these file shares without changing your existing file based workflows. File system operations including write, read, delete, rename, and truncate are supported by the interface. When you copy files to the Snowball Edge, your files will be written as objects in the local S3 buckets and the file system metadata including permissions, ownership, and timestamps is preserved as user-defined metadata in object headers. Once you ship the Snowball Edge back to Amazon, data will be imported to S3 and be available as objects in your S3 buckets or as files through the AWS Storage Gateway.

Q: How do I configure the file interface on the Snowball Edge?

You can use the local LCD display on the Snowball Edge to disable/enable the file interface, monitor the file interface status, and open a support channel.

Q: Should I use the file interface to load data into the Snowball Edge or use the Snowball client or the S3-compatible endpoint?

It depends on the format of your data source and how you want to use the data after the migration. If your data is stored in files, it might be easier to use the file interface to copy data so that you can continue to access them from your existing file-based workflows. If your data source is not in file format, then you can use either the Snowball client or the S3-compatible endpoint.

Q: How does the file interface on Snowball Edge compare with the AWS Storage Gateway?

The file interface on Snowball Edge enables you to easily migrate files to AWS in an “off-line” mode. This is useful when you need to transfer large data sets that can don’t need to be made immediately available in AWS. The AWS Storage Gateway enables you to migrate files to objects in AWS S3 in real time over the Internet or AWS Direct Connect and makes your migrated files instantly available. In addition, the file interface on Snowball Edge does not provide the caching capabilities available in the AWS Storage Gateway.

Q: Can I access files migrated via the file interface on Snowball Edge from Amazon EFS?

No. Files migrated via the file interface on Snowball Edge can be accessed directly as objects in S3 or as files through the AWS Storage Gateway.


Q: What is the clustering feature in Snowball Edge?

The clustering feature in Snowball Edge allows you to aggregate many Snowball Edge devices together to create one logical storage pool with increased durability and capacity.

Q: Why should I use the clustering feature in Snowball Edge?

Clustering Snowball Edge devices together creates a more durable, scalable, local storage pool. Snowball Edge clusters allow you to access large amounts of local storage capacity by using multiple Snowball Edge devices.

Q: Can I use Snowball Edge in a clustered configuration to augment or replace my data storage solution on premises?

Yes. The scalable storage that comes with Snowball Edge is designed to store your data safely and durably.

Q: What are some scenarios for using the Snowball Edge clustering feature?

You can use the clustering feature in Snowball Edge when you need durable storage for your on premise locations. Some customers occasionally face situations where they need durable storage in remote sites where it is difficult to have large amounts of data storage. For example, in manufacturing there are companies who want to have a pool of storage for every factory location or in the military there are divisions that have shifting data storage requirements and need the flexibility to increase and decrease storage capacity for their ships.

Q: How do I get started using a Snowball Edge cluster?

You can order a Snowball Edge cluster using the AWS Snowball API, AWS Console, AWS SDK or AWS CLI. Once you create a cluster, you will receive a cluster id (beginning with CID) which you will use to refer to any operations on this particular cluster job.

Q: Is there a minimum size for my Snowball Edge cluster?

Yes, the minimum size of a Snowball Edge cluster is 5 nodes.

Q: Is there a maximum size for my Snowball Edge cluster?

Yes, the maximum size of a Snowball Edge cluster is 10 nodes.

Q: What is the usable space in a Snowball Edge cluster?

The total size of a Snowball Edge cluster is based on the number of nodes and usable capacity per node, which is 45TB. For example, in a 5 device cluster with 500TB of physical capacity, you will effectively realize usable space of 225TB. You can get the total used space and total available space in your cluster by typing the command below:

snowballEdge status –i IP_PrimaryNode -m Path/to/manifest/file –u unlock_code

Q: Can I build a cluster from individually provisioned Snowball Edge devices?

No. The only way to start using a cluster is to create a job of the type “AWS Snowball Edge cluster”.

Q: Once the Snowball Edge devices arrive at my location, how do I setup the cluster?

Once the Snowball Edge devices have arrived at your location, you need to power them on, connect them to the same network, download the manifest file and unlock code, download the Snowball client and unlock the cluster.

Q: Do I interact with a specific node, which acts as an entry point to the Snowball Edge cluster?

Yes. Each Snowball Edge cluster has one primary node and several secondary nodes. You can pick which device you want to be the primary node. All writes are done through the primary node, and reads can be done from any node.

Q: How do I unlock my Snowball Edge cluster?

Note the IP address of any one of the Snowball Edge devices from the LCD screen. That device then acts as the primary node. To unlock the Snowball Edge cluster you will connect to the primary node using the client software and type the unlock command as shown below. Unlocking the primary node will unlock the cluster:

snowballEdge unlock –i Primary_IP_Address –s Secondary_1_IPAddress Secondary_2_IPAddress Secondary_3_IPAddress Secondary_4_IPAddress -m Path/to/manifest/file –u unlock_code

Q: Do I need to unlock each node of my Snowball Edge cluster?

No. Each Snowball Edge cluster has a single cluster manifest file and an unlock code. You use the manifest file and the unlock code to unlock the primary node which then unlocks the secondary nodes automatically.

Q: Can I unlock certain nodes of my Snowball Edge cluster before I receive all units or do I need to wait until I have all units in my possession?

We do not recommend you start your Snowball Edge cluster with less than the number of nodes that the cluster job is provisioned with since you may or may not be able to read and/or write durably to the cluster depending on the number of nodes.

Q: How do I know what the total number of nodes are in my Snowball Edge cluster?

At any time, you can run the command below to learn more about the number of nodes that are available in your Snowball Edge cluster:

snowballEdge status –i Primary_IP_Address -m Path/to/manifest/file –u unlock_code

Q: How do I know what data durability level my Snowball Edge cluster is operating at?

The Snowball Edge cluster reports data durability level using the “snowballEdge status” command. You can get the status of the cluster by using the command below:

snowballEdge status –i Primary_IP_Address -m Path/to/manifest/file –u unlock_code

 

Here is a brief description of the different durability levels for a Snowball Edge cluster:

HEALTHY: This level means that the Snowball Edge cluster is operating at full capacity.

REDUCED: This level means that the Snowball Edge cluster is operating at reduced capacity, as one or more appliances is unavailable. The cluster can still read and write data as normal, however we recommend that you check the power and network status of all your Snowball Edge appliances to ensure they are properly operating. If any Snowball Edge appliance(s) continues to be unresponsive then order a replacement(s).

AT RISK: This level means that the Snowball Edge cluster is operating at severely reduced capacity, as one or more Snowball Edge appliance is unavailable. You cannot write data to the cluster while it is in this state, however you will be able to read data as normal. We recommend that you check the power and network status of all your Snowball Edge appliances to ensure they are properly operating. If any Snowball Edge appliance(s) continues to be unresponsive then order a replacement(s) and contact AWS support.

DATA UNAVAILABLE: This level means that the Snowball Edge cluster is not operating properly and some data will be unavailable. You cannot read or write data while the cluster is in this state. We recommend that you check the power and network status of all your Snowball Edge appliances to ensure they are properly operating. If any Snowball Edge appliance(s) continues to be unresponsive, contact AWS support immediately.

Q: What are the different types of status that a particular device in a Snowball Edge cluster can be in?

Here is a brief description of the different types of states that a particular device in the Snowball Edge cluster can be in:

AVAILABLE: This state means that the device is available for use in the cluster.

REMOVED: This state means that the device has been removed from the cluster.

You can get the status of a particular node in a Snowball Edge cluster by using the command below:

snowballEdge status –i Node_IP_Address -m Path/to/manifest/file –u unlock_code

Q: Is my Snowball Edge cluster expandable in size by adding nodes?

You can add a new node to your Snowball Edge cluster if you have removed an unhealthy node from the cluster, or if you want to increase local storage. To add a new node, you need to order a replacement. Ordering a replacement node can be done from the console, from the AWS CLI, or from one of the AWS SDKs.

Q: Can I remove a node from my Snowball Edge cluster?

You can remove a node from your Snowball Edge cluster if you intend to replace it. You may want to do this if one of your nodes is unhealthy, is not powering on or is defective. To remove a node, you can power it off and use the “snowballEdge removenode” command.

Q: How do I replace a secondary node in my Snowball Edge cluster?

To order a replacement node in your Snowball Edge cluster, you can go the AWS Console page, and order a replacement device. Once you receive the device, you need to follow a few steps:

  • Remove the unhealthy device from the cluster by powering it off and use the “removenode” command:

snowballEdge removenode –i IP_Primary –n Job_Id_of_Node_to_remove -m Path/to/manifest/file –u unlock_code

  • Plug in the replacement Snowball Edge device and wait about 10 minutes for it to boot. If DHCP is being used then the device will obtain an IP address automatically. If you are using a static IP address then you will need to manually assign an IP address.
  • Add the replacement Snowball Edge device using this command:

snowballEdge addnode –i IP_Primary –a IP_node_to_be_added -m Path/to/manifest/file –u unlock_code

Q: How do I replace an unhealthy primary node in my Snowball Edge cluster?

If your primary node stops working you can replace it using the instructions below:

  • Power off the existing primary node
  • Power cycle all the existing secondary nodes and wait for about 10 minutes for all the nodes to get booted
  • Run the unlock command with a new primary node:

snowballEdge unlock –i Primary_IP_Address –s Secondary_1_IPAddress –s Secondary_2_IPAddress –s Secondary_3_IPAddress –s Secondary_4_IPAddress -m Path/to/manifest/file –u unlock_code

  • Order a new replacement node from the AWS console to replace your primary node.
  • Once the Snowball Edge device arrives, plug it in and wait about 10 minutes for it to boot. If DHCP is being used then the device will obtain an IP address automatically. If you are using a static IP address then you will need to manually assign an IP address.
  • Add the replacement Snowball Edge device using this command:

snowballEdge addnode –i IP_Primary –a IP_node_to_be_added -m Path/to/manifest/file –u unlock_code

Q: What happens if I remove more than one Snowball Edge device from my Snowball Edge cluster?

You cannot remove more than one Snowball Edge device from a Snowball Edge cluster at any time.

Q: Can I continue to use the Snowball Edge cluster while I am replacing a secondary Snowball Edge device?

Yes. You can continue to use the Snowball Edge cluster even when you are replacing a Snowball Edge device. Until all the nodes show an AVAILABLE state, the cluster will run in a reduced durability mode.  

Q: Can I continue to use the Snowball Edge cluster while I am replacing a primary Snowball Edge device?

Yes. If the primary node is unavailable, you will be able to read from any of the other nodes in the cluster. However, you will not be able to write to the Snowball Edge cluster until a primary node is restored. We recommend you immediately restart the cluster and choose a new primary node or order a replacement node if the device is not functional.

Q: What will happen to stored data once I replace a node from my Snowball Edge cluster?

Once you replace a node, the Snowball Edge cluster will repartition the data amongst the remaining nodes so that it can still be used as durable storage.

Q: Can I choose different job settings (Address, Shipping speed, Lambda functions, IAM roles, KMS keys, SNS notifications) in my replacement node than what was set when I ordered the Snowball Edge cluster?

No. Each replacement node is pre-configured to use the same job configurations that came with the Snowball Edge cluster.

Q: Can I choose a different Lambda function in my replacement node?

Yes. You can choose a different Lambda function as long as it uses the same S3 bucket that was originally configured with the Snowball Edge cluster.

Q: Can I use the same Snowball Edge cluster manifest key and unlock code as before after ordering a replacement node?

No. A new cluster manifest and unlock code is generated after your order a replacement device which must be used with any future operations of the Snowball Edge cluster.

Q: What happens if one of my nodes is not available?

You can continue to use the Snowball Edge cluster even if it runs in a reduced durability level. Immediately order a replacement Snowball Edge device so that you can replace this node with a newer device.

Q: What happens if two of my nodes are not available?

You can continue to use the Snowball Edge cluster but note that it will be running in a read-only mode and existing data on the cluster is at risk. Immediately order two replacement devices so that you can replace these nodes with newer Snowball Edge devices.

Q: What happens if three or more of my nodes are not available?

You cannot use the Snowball Edge cluster anymore and existing data on the cluster is at risk. Contact AWS support immediately if three or more Snowball Edge devices are non-functional.

Q: How long can I keep a Snowball Edge cluster on premise at my location?

The maximum duration a Snowball Edge cluster can be kept on premise at your location is 360 days from the day the order was created. After that, the certificates in the cluster expires and either all the Snowball Edge devices in the cluster must be returned or you should order new devices.

Q: Can I pre-order replacement devices for my Snowball Edge cluster?

Yes. To pre-order replacement devices, you need to create a Snowball Edge cluster job and then create a job to order replacement Snowball Edge devices. The replacement devices do not need to be connected to the original Snowball Edge cluster until one of the devices is unhealthy. Once a Snowball Edge device is unhealthy, you can remove the device and then add the replacement device.

Q: Can a Snowball Edge cluster come preloaded with data from an existing S3 bucket?

No. However, you can place an order for two Snowball jobs – one cluster job and one export job. The Snowball Edge cluster will come empty from AWS but the export job can be a Snowball (or a Snowball Edge) device that can be used to import data into the Snowball Edge cluster.

Q: Can I ingest data from the entire Snowball Edge cluster back to AWS using individual nodes of my cluster?

No. A Snowball Edge cluster can only be used for on premise storage and compute. It cannot be used to import data into AWS. To import data from your cluster, you will need to order additional AWS Snowball (or AWS Snowball Edge) devices and then connect them to the same network as the Snowball Edge cluster. You can then use the S3 adapter on the import device (Snowball or Snowball Edge) and the cluster to transfer data between them. Depending on the total amount of data used in the cluster, you may have to order multiple import devices to ship the data back to AWS.

Q: Is there a single S3-comptabile end-point to connect to the Snowball Edge cluster?

No. Each node has a unique S3 endpoint for read operations. However, for write operations you can only use the primary node’s S3 endpoint.

Q: Will the S3-comptabile end-point change if the node where it is running is disconnected?

Yes, if the primary node is disconnected then the IP address will change. The end-point will be the IP address of the new primary node that you have chosen.

Q: Will the NFS end-point change if the node where it is running is disconnected?

Yes, if the primary node is disconnected then the NFS address will change. The end-point will be the IP address of the primary node that you have chosen.

Q: When ingesting data into a cluster, does the network throughput of data transfer increase depending on the number of nodes?

No. All write operations must go through the primary node, so your ingest throughput will be limited to the throughput of a single node. However, throughput for read operations can be higher if you read from several devices in parallel.

Q: Does compute capacity scale linearly when clustering is enabled?

No. Clustering only increases the amount of durable storage that is available to you. The total amount of compute capacity available in a cluster is limited to only one node.

Q: Where does the compute run in my Snowball Edge cluster?

Each cluster has a primary node where the compute runs. To identify which node is primary in your cluster, type the command below:

snowballEdge status –i IP_of_any_node -m Path/to/manifest/file –u unlock_code

Q: Once a different node is chosen as the primary node, will my custom application state be maintained across instances?

No. We recommend you build a stateless application or save all of your state on the NFS/S3 storage so that the data can be read from the persistent storage in case the primary node needs to be restarted.

Q: Can I update my Lambda function in my Snowball Edge cluster while it is on premise?

No. You cannot update your Lambda function on premise.


Q: What is AWS Greengrass?

Snowball Edge comes with an embedded version of AWS Greengrass which allows you to execute Python-language AWS Lambda functions in response to S3 PUT object events.

Q: What Greengrass features are available on Snowball Edge?

You can deploy Python-language Lambda functions to Snowball Edge devices and trigger those Lambdas against S3 PUTs. The only trigger currently available is S3 PUT object. Different S3 buckets can have different Lambda functions associated to them. You can trigger one Lambda function against puts to each S3 bucket.

Q: What are some possible use cases for Greengrass on Snowball Edge?

You can write Lambda functions to process the data that is written to the Snowball Edge via the S3 PUT object command through the S3-compatible endpoint on the device. This allows you to do things like collect and analyze sensor data streams or compress images in-real time.

Q: How do I use Greengrass on Snowball Edge?

You will use the Snowball Edge console or the job management APIs to map Lambda functions to S3 buckets, test those Lambda functions in the cloud, and deploy them to Snowball Edge devices before they are shipped to you.

Q: What happens if I use AWS Greengrass on a Snowball Edge cluster?

You can use Greengrass on a Snowball Edge cluster which supports an S3-compatible endpoint. You can deploy Python-language Lambda functions to the cluster and trigger those Lambda functions against S3 PUT object commands issued against the S3-compatible endpoint.

Q: How many Lambda functions can there be for each job?

Each Lambda function can be associated with a single S3 bucket on the Snowball Edge. Keep in mind that Lambda functions are loaded into the 3.744 GB of available memory when the job is provisioned. For example, this means that if you allocated 128 MB of memory to each of your functions, you could have up to 29 Lambda functions associated with 29 buckets in a single job.

Q: Can I use Greengrass on Snowball Edge from any AWS Region?

You can create compute jobs in any region that is supported by both AWS Snowball Edge and AWS Lambda. In regions that only support AWS Snowball Edge and not AWS Lambda, you can still create jobs for Snowball Edge devices, however they won’t have access to the compute functionality.


Q. How much does it cost to use Snowball Edge?

Each Snowball Edge job costs a flat fee of $300 for device handling and operations at AWS data centers. The $300 job fee includes 10 day of use at your site. The day that the device is received and the day that the device is shipped are not counted towards these 10 days. Beyond that, a Snowball Edge costs $30/day for each extra day that it is at your site. Data transferred into AWS does not incur any data transfer fees, and Standard Amazon S3 pricing applies for data stored. Exporting data starts at $0.03/GB. In addition, shipping charges are calculated based on standard carrier rates for the shipping location and shipping option (e.g. 2-day, overnight) you choose. The default shipping option is 2-day.

Pricing Example:

The pricing example below illustrates what you can expect to pay for a 90TB data transfer into AWS using a single 100TB Snowball Edge device, where you kept the device for a total of 15 days (received the device on day 1 and returned the device on day 15).

The day the device is received and the day the device is shipped back to AWS are considered shipping days, and are not counted toward the 10 free days in this case. This means you had the device onsite for a total of 13 days, and 10 out of those days are free. Therefore you used 3 extra days to transfer your data.

Service fee:                                       $300

Daily charges (3 days x $30/day):     $90

Shipping charges:                             vary by distance

Data transfer cost:                            $0

Q. Am I charged for Amazon S3 usage if I use the S3-compatible endpoint on Snowball Edge?

No, you don't incur additional charges for using the S3-compatible endpoint on Snowball Edge. If your Snowball Edge transfers data into Amazon S3, standard S3 request and storage charges will apply.

Q. Can I purchase a Snowball Edge device?

No. Snowball Edge devices are only available on a per-job pay-as-you-go basis, and are not available for purchase.