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ADP Unlocks Workforce Insights Using AWS

In this AWS re:Invent 2021 video, Jack Berkowitz, chief data officer at ADP, discusses how the company is using a full range of Amazon Web Services (AWS) data, analytics, and machine learning capabilities.  

ADP helps more than 900,000 businesses manage their people and processes payrolls for nearly 70 million workers, generating a massive amount of data as a result. In this video, Jack Berkowitz, chief data officer at ADP, discusses how the company is using a full range of Amazon Web Services (AWS) data, analytics, and machine learning capabilities. By using AWS, ADP is helping companies measure, compare, predict, and apply insights about their workforces. The company processes more than 2.5 PB of data with over 25 billion individual data points represented, which equates to 312 trillion decisions a month being taken by its analytics and machine learning processes. The company uses Amazon Redshift and Amazon Neptune to perform aspects of its overall data processing, and these capabilities have empowered ADP to keep innovating on behalf of its clients.

ADP’s Diversity, Equity, and Inclusion Solutions

ADP’s DEI (Diversity, Equity, and Inclusion) Dashboard lets a company examine its workforce by organization, department, and job level. The tool allows ADP customers to compare their metrics to those of other companies based on geography, industry, and company size. It also recommends where to make talent investments to remain competitive.

ADP’s Pay Equity Storyboard also helps companies realize their DEI goals. It consists of a set of insights, tools, explanations, and visualizations that allow companies to identify pay equity gaps that exist between similar employees and provides proactive solutions to correct these gaps. ADP launched the tool in summer 2021 and by the following December about 1,000 of its customers were using it, with almost two-thirds showing improvement in pay equity. During that time, over 210,000 people saw their pay increase by about $3,500.


Now is the time to use data to help people to understand what actions we can take to create a more diverse, more equitable, and a more inclusive work environment and to build the future we all want to create."

Jack Berkowitz
Chief Data Officer, ADP


AWS Services Used

Amazon Redshift

Fastest, easiest, and most widely used cloud data warehouse

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Amazon Neptune

Build and run graph applications with highly connected datasets

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