FAQ

Q: What does the Document Understanding Solution do?

A: This solution extracts text from documents, identify structural data (tables, key value pairs), extract critical information (entities), and create smart search indexes from the data. This solution also lets you search for information across multiple scanned documents, PDFs, and images, and compliance capabilities to redact information from documents. You can upload and process documents in bulk and, optionally, enable Amazon Kendra support for machine learning-based enterprise search.

Q: How is Amazon Kendra used in this solution?

A: This solution leverages Amazon Kendra as an optional search tool to enable machine learning-based enterprise search. Amazon Kendra offers search capabilities such as natural language query search, FAQ matching, and results ranking based on user context. By default, Amazon Kendra is enabled, and you can disable it when deploying the AWS CloudFormation template.

Q: What file formats are currently supported?

A: This solution currently supports the following file formats: images (PNG, JPEG) up to 5 MB and PDF files up to 150 MB.

Q: Does the solution provide sample files and documents?

A: By default, this solution includes preloaded documents of industry verticals for testing purposes. You can access these sample files and documents from the web application. Refer to the Implementation Guide for more information.

Q: Can I deploy this solution in any AWS Region?

A: Customers must deploy this solution in AWS Regions where Amazon Cognito, Amazon Textract, Amazon Comprehend, Amazon Comprehend Medical, and Amazon Kendra are available. For more information, refer to the AWS Regional Services List.

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