Conversational analytics is one area which has seen significant investment from AWS over recent years. Contact Lens for Amazon Connect provides a set of conversational analytics and quality management capabilities, powered by machine learning. It helps you to understand and address customer issues,...
NUA's Methodology: Getting call center information (Flows, # inbound/outbound Calls, chatbots, etc) Nua is going to send a private offer. Customers must accept the offer. Customers select which AWS account will be used. (new or current) NUA configurates Amazon Connect depending on scope (users,...
Our comprehensive Splunk licensing solutions provide organisations with unparalleled access to cutting-edge data analytics capabilities. With a diverse range of licensing options, we cater to businesses of all sizes, from startups to established enterprises, offering flexible plans tailored to your...
Why Matoffo for AWS Digital Product Development? Expertise in AWS: Our team of seasoned professionals possesses extensive expertise in AWS, ensuring that your digital products are developed using the latest and most advanced cloud technologies. End-to-End Solutions: From conceptualization to...
In a world where connectivity is key, Matoffo leverages AWS IoT Core Services to provide cutting-edge solutions that drive efficiency, enhance security, and unlock the full potential of your IoT ecosystem. Our comprehensive suite of services is tailored to meet the unique demands of your business,...
Overview Most organisations will have accumulated a great deal of data over the years in various forms. And yet, all of these organisations will be at a different stage of their usage and journey. DiUS can help harness your data to inform decisions, generate immense value and drive optimisation....
Overview Data management solutions such as data fabric architecture or data warehouses are an important piece of the puzzle on the path to digital transformation. They offer the opportunity to build an integration platform for fast and decentralized data exchange and to expand the ability to...
Acceleraate delivers rapid integration between Salesforce Lightning and Amazon Connect, offering the ability for customer service agents to utilise the Amazon Connect CCP inside Salesforce, preventing unnecessary application switching, and saving time. CTI for Salesforce and Amazon Connect...
As an AWS Advanced Consulting Partner, we understand the importance of maintaining robust and secure cloud infrastructure. That's why we are proud to offer our clients the AWS Well-Architected Review Program. Our team of certified AWS architects and engineers will work with you to perform a...
The AWS portfolio offers a great number of tools and components to develop a ready-to-deploy Computer Vision solution. To unlock the power of these cloud native components a skilled team of experts is required. Orange Business Services is providing the expertise as well as the asset of a...
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