We help government agencies and commercial organizations deliver effective and compliant public health programs to their constituents using AWS Connect and other AWS Services. Our available contact center solutions include: Inbound and outbound contact support (phone, IVR, chat, text, email,...
At inGenious AI we keep the complex simple, so you can deliver next-gen customer experiences at scale. Throughout the customer lifecycle, we enable your team to focus on the conversations that matter. We saw that content creators werent empowered to manage the end-to-end messaging experience....
Salesforce's Service Cloud Voice (SCV) seamlessly integrates Amazon Connect into Salesforce, offering a cutting-edge contact center solution that merges voice communications, digital channels, and CRM data in real-time. Leveraging our status as both a premier Salesforce partner and an Amazon...
With a team of more than 50 skilled technicians, we support medium to large international brands in: Experience Design: starting from high level business requirements we are able to design the functional and technical solution, helping you to create omnichannel customer journeys with associated...
In this free discovery workshop we will guide you through the intricacies of integrating and maximizing the Amazon Bedrock framework within your organization by integrating Amazon Bedrock Enabled framework into your existing infrastructure. This workshop aims to unlock the full potential of Amazon...
The GenAI - CustomerService Chatbot is built to revolutionize the way businesses interact with their customers. It provides a scalable, efficient, and highly effective customer service solution, capable of understanding and responding to complex queries with precision. With its advanced AI...
Your customers demand speed and convenience. Research shows that 75% of customers expect to receive service within five minutes of making online contact with a business. With this consulting offer, TensorIoT can help build you the chatbots to meet this demand by giving an immediate intuitive...
Waterfield Tech brings you Connect Xcelerator, a comprehensive solution to fast-track your Amazon Connect deployment, drawing from our extensive experience in successfully implementing hundreds of contact centers. Our tailored packages are designed to meet the unique requirements of your business,...
What Is a Visual Agent? ChoiceView Visual Agent is used by contact center agents, help desk staff, and medical personnel. It allows any visual information available on the agent's screen to be shared with callers by click, drag-and-drop, or copy-and-paste. It can be preloaded with a visual library...
Transform your business and operational systems from marketing and sales, to order fulfillment and customer service. Watch your ARPU go up and your customer churn go down. Streamline the quote to order process with industry standard integrations, built-in AI, and purpose-built applications. It...
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