Overview
SuiteCRM is a full-featured, free and open source Customer Relationship Management (CRM) platform that was forked from the popular SugarCRM in 2013. It became popular when SugarCRM stopped supporting their open source version, and has a thriving community that has contributed a wide range of new modules and new features. Existing SugarCRM CE users will find a convenient upgrade path to SuiteCRM.
SuiteCRM is an enterprise-grade alternative to proprietary CRM platforms, and it has the features that make it powerful enough for large and sophisticated sales organizations. It tracks data and produces intuitive charts and graphs, and automates sales workflows for quotations, contract renewals, and lead follow-up. Its customer portal functions like a help desk, enabling customers to self-service when issues arise.
Trademarks: This software listing is packaged by Bitnami. The respective trademarks mentioned in the offering are owned by the respective companies, and use of them does not imply any affiliation or endorsement.
Why use Bitnami Certified Apps?
Bitnami certified images are always up-to-date, secure, and built to work right out of the box.
Bitnami packages applications following industry standards, and continuously monitors all components and libraries for vulnerabilities and application updates. When any security threat or update is identified, Bitnami automatically repackages the applications and pushes the latest versions to the cloud marketplaces.
Highlights
- Automate your sales organization with opportunity management, contact management, account management, forecasting, quotes & contracts, and detailed reporting and analytics.
- Add-ons and modules for additional reporting capability, integration with third party services like ZenDesk and MailChimp, Agile project management, timesheets and invoices, and many more.
- Every line of SuiteCRM code is free and open source. Existing SugarCRM Community Edition users who are looking for continued development of new features and bugfixes have an easy migration path to SuiteCRM.
Details
Typical total price
$0.019/hour
Pricing
- ...
Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
t2.micro AWS Free Tier | $0.00 | $0.012 | $0.012 |
t2.small | $0.00 | $0.023 | $0.023 |
t2.medium | $0.00 | $0.046 | $0.046 |
t2.large | $0.00 | $0.093 | $0.093 |
t2.xlarge | $0.00 | $0.186 | $0.186 |
t2.2xlarge | $0.00 | $0.371 | $0.371 |
t3.micro AWS Free Tier | $0.00 | $0.01 | $0.01 |
t3.small | $0.00 | $0.021 | $0.021 |
t3.medium | $0.00 | $0.042 | $0.042 |
t3.large | $0.00 | $0.083 | $0.083 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp2) volumes | $0.10/per GB/month of provisioned storage |
Vendor refund policy
N/A
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
- Updated apache to 2.4.62
- Updated suitecrm to 8.6.2
- Updated mariadb to 11.4.3
Additional details
Usage instructions
Once the instance is running, enter the public DNS provided by Amazon into your browser. You will then see the SuiteCRM application. You can go to '/index.php?module=Users&action=Login&login_module=Administration' from your browser to access the application administration panel. The default server administrator is 'user'. Please check our documentation at https://docs.bitnami.com/aws/faq/get-started/find-credentials/ to learn how to get your password. You may change this username and password within the application settings. You can also access your instance via SSH using the username 'bitnami' and your Amazon private key. For additional setup instructions and frequently asked questions please go to https://docs.bitnami.com/aws/apps/suitecrm/
Resources
Vendor resources
Support
Vendor support
Bitnami also provides technical documentation for installation and setup issues through our support center at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Customer reviews
Shipped with Incompatable PHP
This version of SuiteCRM 8 is only compatible with 8.0 but is shipped with 8.1 rendering it pretty useless. Bitnami generally recommends deployig a new instance to change PHP version. Needs work.
I Don't Trust This Product
Whilst creating new users, I log in and out of multiple users to enter details and test credentials.
This breaks the app. Even rebooting the machine won't bring the app back to it's prior state; a huge problem. if the application can be broken by users logging in and out at random intervals then it is unusable.
I'm glad not to have found this out months into it's use, this could have been absolutely disastrous for my team.
Amazing Tool for Startups
We are using SuiteCRM by Bitnami for over 6 months and can't be happier.
If you are a startup company with a limited budget in need of a powerful CRM tool, then this is for you. Please note that you need to have basic knowledge of AWS and feel comfortable playing around with Unix command lines. We are managing our sales funnel, forecast reports, creating email campaigns, making custom quotes and invoices, ... all within this tool.
We are all SalseForce users in our previous job and still prefer this tool for small size businesses. At a $0/monthly nothing can compete with this.
I couldn't use the spanish language
The installation process was smoothly!, but, I needed to work with spanish language, but, I didn't know wich was the reason that I couldn't set it, neither the login page nor admin panel. Unfortunately I had to terminate the instance.
Review of SuiteCRM powered by Bitnami
Review of SuiteCRM powered by Bitnami
DTS-05142015:21:30
Hello,
RE: Review of SuiteCRM powered by Bitnami
I had reviewed over 2,800 CRMs in my time and only a few actually posed worth the effort; few meaning less than 15. I found SuiteCRM interesting because of its potential. Herein, I refer to its potential because the integrated e-mail actually works! There are many Linux variant images having no e-mail functionality at all.
So as far as I see it, if this group improves the e-mail and project management functionality, this group will enter a niche with very little competition. There are platforms having been around for decades and still can't figure to add e-mail functionality to their platforms. So blame it on the lack of documentation or the lack of decent libraries; whatever the case, this group is one of the few that accomplished it and that alone is worth the credit.
I will say the group will need to adjust some of the dialog boxes and widgets for smaller screens. It appears to fit above 12". I had to shrink the browser rendering to 67% for viewing some dialog boxes. Enterprises and developers also like customizable or plain login forms, so that it gives the impression of a channel.
Thank you,
--- MMS