Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and messages across WhatsApp, Facebook Messenger, Twitter, Apple Business Chat, WeChat, email and Web Chat or SMS via a single inbox.
Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and messages across WhatsApp, Facebook Messenger, Twitter, Apple Business Chat, WeChat, email and Web Chat or SMS via a single inbox.