Sold by: New Relic
New Relic combines configuration monitoring and real-time health metrics with a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze and troubleshoot your entire AWS infrastructure.
Overview
New Relic is the industry's most comprehensive cloud-based observability platform providing engineers with full visibility into the performance of their AWS cloud services alongside their entire stack. New Relic includes:
Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces Full-Stack Observability to quickly visualize and troubleshoot your entire software stack in one connected experience Applied Intelligence to automatically detect anomalies, correlate issues and reduce alert noise
New Relic offers developers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.
Choose to purchase New Relic or gain access to the New Relic free tier from the AWS Public MarketPlace at https://aws.amazon.com/marketplace/pp/B08L5FQMTG .
For custom pricing, EULA, or a private contract, please contact AWSMarketplace@newrelic.com for a private offer.
Highlights
- Ingest, analyze, and alert on all your metrics, events, logs, and traces--all in one place.
- Quickly visualize and troubleshoot your entire software stack in one connected experience.
- Automatically detect anomalies, correlate issues, and reduce alert noise.
Details
Sold by
Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
NR Platform | NR platform with auto-billing of overages | $100,000.00 |
Dimension | Cost/unit |
|---|---|
Additional overages as defined in contract and at newrelic.com/pricing | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source Projects, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ). https://support.newrelic.com/ ; AWSMPOrders@newrelic.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Telemetry Data Platform
Ingest, analyze, and alert on all your metrics, events, logs, and traces--all in one place.
Full-Stack Observability
Quickly visualize and troubleshoot your entire software stack in one connected experience.
Applied Intelligence
Automatically detect anomalies, correlate issues, and reduce alert noise.
AWS Service Integration
Offers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.
Tag-Driven Dashboards and Alerting
Utilizes a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze and troubleshoot your entire AWS infrastructure.
Automatic Observability
Zero-touch configuration, continuous delivery, and relationship mapping in real-time. Instant answers and precise causation.
Full-Stack Observability with AI
Understand all the relationships and independencies, top to bottom, from end-user experience to infrastructure health. Radically different AI engine processes billions of dependencies for instant accurate answers beyond human capabilities.
Runtime Application Security
Immediately detect vulnerabilities in AWS cloud applications and automatically block threats.
Observability for AWS Services
Out-of-the-box monitoring for Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90+ other AWS native technologies.
Automated Remediation
Improve mean time to resolution with precise root cause analysis showing causation and correlation to drive automated remediation.
Streaming Data Processing
Leverages in-stream analytics to investigate data and provide actionable insights without relying on storage or indexing
Scalability
Uses advanced auto-scaling techniques to seamlessly scale up and down to meet the demands of any environment at any scale
Observability
Provides full observability with machine learning algorithms that continuously monitor data patterns and flows between system components and trigger dynamic alerts
Data Connectivity
Connects any data in any format, and provides insights through a purpose-built UI, Kibana, Grafana, SQL clients, Tableau, or using a CLI and full API support
Cost Optimization
Analyzes data and extracts insights without needing to store or index it, providing complete monitoring, visualization, and alerting capabilities with optimized storage and savings of up to 70%
Standard contract
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Customer reviews
Computer Software
A Comprehensive Solution for Real-Time Application and Infrastructure Monitoring
Reviewed on Mar 10, 2025
Review provided by G2
What do you like best about the product?
New Relic offers instant visibility into your application's performance and allows you to identify Errors or Slow down quickly. Has a detailed Dashboard and reports, which is so helpful. Has Alert System. Ease of Integration, User friendly interface. Strong Ecosystem and Support.
What do you dislike about the product?
The pricing model is a bit complex and potentially expensive, especially for large teams or organizations with high volume of data. The platform provides with a lot of detailed data and metrics, which can be useful but a bit overwhelming as well. Has Limited customization. Limited Free Tier, Support can be slow sometimes
What problems is the product solving and how is that benefiting you?
Slow Performance and Bottlenecks, Hard-to-diagnose Issues, Ineffective Troubleshooting, Real-time metrics, Auto matric error detection. Log Parsing and Search Capabilities
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Adarsh Y.
New Relic : powerful, adaptable and flexible platform
Reviewed on Mar 07, 2025
Review provided by G2
What do you like best about the product?
This tool is fantastic in software development. This helps in gathering of data from any website. The ease of use and and ability to monitor the entire stack makes New Relic a unique one. The data management and handling system really helps a lot.
What do you dislike about the product?
Genuinely, I haven't found anything to dislike. As of me, its one of the best platform.
What problems is the product solving and how is that benefiting you?
New Relic supports DevOps, site reliability and network operations teams by delivering real-time alerts and identifying irregularities in it.
Information Technology and Services
New Relic - An automated , Easy to setup Monitoring Solution
Reviewed on Mar 07, 2025
Review provided by G2
What do you like best about the product?
- Wide range of Solution and Integrations available
- The sheer ease of setting up the agents
- The amazing free-tier offerings
- Ranges from APM to infrastructure monitoring to distributed tracing
- Powerful Dashboards and alerts
- Multi Environment Support
- The sheer ease of setting up the agents
- The amazing free-tier offerings
- Ranges from APM to infrastructure monitoring to distributed tracing
- Powerful Dashboards and alerts
- Multi Environment Support
What do you dislike about the product?
- Pricing can get expensive
- Agent overhead can impact resources
- Privacy control
- Agent overhead can impact resources
- Privacy control
What problems is the product solving and how is that benefiting you?
New relic provides visibility into our application and server, which helps to detect performance issues or bottlenecks and respond to incidents quicker. New relic's ability to co-relate application errors with server or database spikes or slowdowns helps to identify and mitigate the issues faster, thus significantly improving our downtimes and optimizations. The proactive alerting also helps to optimize performance before the users can notice an impact, therefore making it a critical tool in our fine tuning and reliability monitoring.
Akshay A.
New Relic: A Powerful Observability Platform for Performance Monitoring
Reviewed on Mar 06, 2025
Review provided by G2
What do you like best about the product?
New Relic provides a complete observability platform with real-time monitoring, tracing, and smooth integrations. This makes it easy to monitor application performance and fix issues quickly.
What do you dislike about the product?
There's nothing I dislike about the new Relic.
What problems is the product solving and how is that benefiting you?
New Relic helps to improve web performance and detects customer-facing errors.
Sarath S.
End-to-End Application Monitoring
Reviewed on Mar 06, 2025
Review provided by G2
What do you like best about the product?
Monitor the entire application stack, including front-end (browser and mobile), back-end, and infrastructure. Eg: Monitoring a real-time e-commerce PHP platform's response times during a sale.
What do you dislike about the product?
I use NewRelic on my Magento application. Magento relies heavily on cron jobs for indexing, cache refresh, and order processing. New Relic may interfere with these, sometimes causing unexpected slowdowns or failures in background tasks.
What problems is the product solving and how is that benefiting you?
Helps optimize MySQL performance( slow queries) , Alerts on issues—notifies me before a crash or slowdowns affect customers