Overview

We are living through a digital revolution, with digital products changing every aspect of how we work and live. Yet, organizations still struggle to understand how their digital products drive their business.

Poor data quality and inaccessible insights make it difficult to analyze, test, and personalize digital experiences. Their high effort, low impact tooling is slowing innovation while competition grows.

The Amplitude Digital Analytics Platform is a unified system for data, analytics and personalization. It brings every team across the organization together with common data and visibility to:

See and understand customer behavior
Predict which actions lead to business outcomes
Adapt each experience to maximize impact

Amplitude Products: Analytics Accelerate product decisions & actions that drive growth with the #1 product analytics solution.

Experiment Determine and deliver the best experiences faster with the first experimentation solution powered by analytics and customer behavior.

Recommend Create and push behavioral audiences across the stack or take personalization further with predictive segmentation and recommendations.

For custom pricing, EULA, or a private contract, please contact aws-sales@amplitude.com for a private offer.

Highlights

Breadth & depth of insights - Instantly answer simple and complex questions with a 360-view of the user journey.
Cross-functional data access - Increases decision quality and velocity with high adoption across all teams.
Built for speed & action - Continuously innovate with a fully-integrated analytics and personalization suite.

Details

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Amplitude Analytics

Pricing

Amplitude Digital Analytics Platform

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

12-month contract (1)

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Dimension	Description	Cost/12 months
Amplitude Growth	Amplitude Growth Package with up to 50M Events Included = $80,000	$80,000.00

Additional usage costs (1)

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The following dimensions are not included in the contract terms, which will be charged based on your usage.

Dimension	Cost/unit
Additional Event Volume	$10,000.00

Vendor refund policy

All fees are non-cancellable and non-refundable except as required by law.

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

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Reaching Out to Amplitude Support

Support

Vendor support

Developer docs that outline how to set up Amplitude are found at developers.amplitude.com. Instructions for how to use our features for end users are present at help.amplitude.com. Users can engage with each other for help at community.amplitude.com. AWS-Sales@Amplitude.com

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Ratings and reviews

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2190 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Accounting

useful and vibrant but can be better

Reviewed on Nov 05, 2024

Review provided by G2

What do you like best about the product?

good visuals, different chart options to represent data

What do you dislike about the product?

unable to easily filter out by email, we have test accounts that we dont want in the chart. However if I apply 'group segment by' email, i am able to see all the emails, but i have to add email one by one to the 'segment by' to filter it out. The email info is available, why cant I filter out in a easier way

What problems is the product solving and how is that benefiting you?

Amplitude is able to record where users are clicking on our webpage and we have better insights to how they're using our app

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Danillo P.

Very effective tool to monitor the performance of the entire application

Reviewed on Nov 02, 2024

Review provided by G2

What do you like best about the product?

I like the responsiveness of the dashboards for each account I manage, the tracking features have been invaluable for communication. I like how we can build interactions with customers, it's a very intuitive tool that helps us understand our customers better.

What do you dislike about the product?

It can be a bit trickly to assign popups, it sometimes crashes a bit, and there are some restrictions that can be frustrating.

What problems is the product solving and how is that benefiting you?

I have found it extremely helpful in troubleshooting, the information has been provided clearly. The interactions in the app allow us to communicate, it has helped us understand the analytical part.

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Consumer Goods

Amplitude has enabled us to understand user behavior beyond any other tool we had before.

Reviewed on Oct 31, 2024

Review provided by G2

What do you like best about the product?

Amplitude enables you to go as deep as you need, while keeping it simple to use, even for people with little experience in digital products.

What do you dislike about the product?

Nothing I dislike. Very happy working with Amplitude as an everyday tool.

What problems is the product solving and how is that benefiting you?

Our app's catalog was built purely on intuition. Amplitude has enabled us to understand the categories and subcategories' performance and adapt pur catalog to drive user conversion.

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Computer Software

Pleased with the experience - Data is super responsive

Reviewed on Oct 30, 2024

Review provided by G2

What do you like best about the product?

The pace at which the data comes in and how quick you can analyse on that makes it really usefull to monitor things in real time.

The time it takes as well to build out pretty significant dashboards is also very quick.

A great tool for getting data in the hands of PMs

What do you dislike about the product?

There are limitations in what kinds of charts and calcluations you can do. For basic dashboards and monitoring it is great, but for analysis that require going a bit deeper it is somewhat lacking.
You are limited with the graphs/charts you can create, and the functions you can use.

What problems is the product solving and how is that benefiting you?

It helps give insights into how people are using the product, and it helps monitoring and measuring the success of our effeorts.

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Entertainment

A decent resource to view eventing

Reviewed on Oct 29, 2024

Review provided by G2

What do you like best about the product?

It works decently well and can be a great way to view your data without needing heavy analysis or sql tooling

What do you dislike about the product?

The UI isn't that great and can be confusing. SOmetimes its hard to find the information needed.

What problems is the product solving and how is that benefiting you?

If I want to know how users are viewing and engaging with our product, I can easily do that in Amplitude.

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