Built on the Amazon Web Services (AWS) proven framework, TD SYNNEX Public Sector’s cloud platform offerings allow you to rapidly procure IT services, scale up or down as needed, and release when finished resulting in the perfect mix of cost savings, improved service deliverability, and increased productivity for your agency. TD SYNNEX Public Sector’s Managed Services supports the entire life cycle of services for the AWS platform. From design and implementation to management and support, we offer a unique “Train-Mentor-Deliver” approach that guarantees rapid customer adoption and maximum self-efficiency. TD SYNNEX Public Sector also provides our customers with ongoing managed services including support, monitoring and maintenance to ensure continuity and consistency within your cloud environment.

As part of TD SYNNEX Public Sector’s end-to-end Managed Services, our engineers provide the following: 

All features from the Monitor tier
Technical Account Manager
OS Performance and Reporting
Monthly OS Patching
OS Security Patching (as needed)
AMI Creation & Management
System Snapshots
CloudTrails Configuration
System Log Management
CloudWatch Log Aggregation
Weekly Change Advisory Board Participation
IAM Policy Management
Monthly Best Practices Review
Change Logging

This higher end, customized offering allows customers to take advantage of TD SYNNEX Public Sector’s engineering skill set beyond the AWS infrastructure layer. This specific offering is tailored to each customers need, but can include such features as: 

All features from the Monitor and Manage tiers
Intrusion Detection Service (IDS)
Security Log Monitoring
Web Application Firewall (WAF)
Anti-Virus / Malware protection
Ticket System Integration
Database/NoSQL Services Support (basic management/support)
Application Support (basic management/support)
Authority to Operate (ATO) Support Services
Compliance Services

For More Information:  Visit Engineering and Support page: DLT.com/managed-servicesVisit TD SYNNEX Public Sector website: www.tdsynnex.com/na/us/td-synnex-public-sector/ For questions, Contact us: managed-services@dlt.com or 888-472-4358