Tailored Amazon Connect Solutions at Competitive Prices
Our Amazon Connect solutions are built to meet the specific needs of each customer. By avoiding a one-size-fits-all approach, we provide a scalable solution that aligns with your business requirements without overburdening your budget. Experience the perfect balance of personalization and affordability.
Overview
At Vision Point Systems, we excel in developing tailored and affordable contact center solutions powered by Amazon Connect on the AWS cloud. Our proficiency in omnichannel support, IVR development, natural language processing, AI, and analytics enables us to collaborate closely with you. Together, we design, implement, and optimize a contact center that meets your needs and budget so you can enhance customer satisfaction, reduce operational costs, and increase customer lifetime value.
Harnessing the full potential of Amazon Connect, we customize your environment with advanced features like Amazon Kinesis, Amazon Connect Contact Lens, Amazon Lex, and Amazon Q. This combination of technologies empowers us to create contact centers that are not only scalable and AI-powered, but also highly adaptable. Whether you'd like to stream and analyze data in real-time, or craft conversational interfaces and chatbots, we partner with you to understand which features fit your needs and goals and recommend how to best leverage the AWS platform.
| Sold by | Vision Point Systems |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
As an AWS Select Tier Services partner, our team is committed to both maintaining and enhancing your Amazon Connect experience. We manage and support your solutions with system updates, health checks, and continuous improvement consultations. Our proactive approach includes installing the latest updates, utilizing new tools, and conducting monthly health reviews to ensure optimal performance, efficiency, and security. With our quick response SLA, you can easily reach us via phone, SMS, or email for system and incident support, maximizing your ROI. Trust us to handle the technicalities, so you can focus on your business.