Open source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud, etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and...
Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
Starting from $0.05 to $0.05/hr for software + AWS usage fees
IP PBX using FreePBX Solution on Ubuntu FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. This solution is a...
Linux/Unix, Ubuntu Ubuntu 18.04 LTS - 64-bit Amazon Machine Image (AMI)
Supercharge Amazon Connect with ConnectPath CX the low-cost contact center solution built on Amazon Connect. ConnectPath CX is an omnichannel wrapper for Amazon Connect. Why spend time and money developing the features your contact center requires when you can subscribe to ConnectPath CX? Nothing...
Starting from $0.10 to $0.10/hr for software + AWS usage fees
Based on VICIbox® by the the VICIdial Group, this open-source software has been repackaged for easy deployment on AWS EC2.
VICIdial® is the go-to contact center solution for businesses seeking to enhance customer engagement and drive sales. It offers a powerful interface, allowing...
Linux/Unix, SUSE OpenSuSE Leap v.15.5 - 64-bit Amazon Machine Image (AMI)
As champions of customer service, Zendesk provides the complete customer service solution that's easy to use and scales with your business. Trusted by over 160,000 businesses, Zendesk enables personalized and effortless conversational experiences across any channel and device. Setting your teams...
Symbee Connect is a Global Contact Center Solution that integrates directly with Amazon Connect providing advanced Enterprise OmniChannel features. When deployed with Amazon Connect, it supports Voice (In/Out/Direct Agent), Callback, Preview Dial, Email, WebChat, SMS, Social Messaging and...
Starting from $0.04/hr or from $299.00/yr (up to 17% savings) for software + AWS usage fees
This image deploys your own FreePBX-powered VoIP server on AWS using 1-Click deploy process. What is FreePBX? FreePBX is an open-source WebUI for managing the popular VoIP server Asterisk. Asterisk is the gold standard for VoIP implementation of a private branch exchange (PBX). FreePBX is popular...
Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
Starting from $0.07/hr or from $500.00/yr (16% savings) for software + AWS usage fees
This is a repackaged open-source software wherein additional charges apply for extended support with a 24-hour response time. VICIdial® is the ultimate contact center solution for businesses looking to improve customer engagement and boost sales. With its powerful and user-friendly interface,...
Linux/Unix, CentOS 7.9 - 64-bit Amazon Machine Image (AMI)
Conversations by NLX gives unified access to non-technical users to build and manage a portfolio of chat, voice and multimodal conversational experiences, and contact center analytics, helping brands track and elevate customer self-service into a strategic marketing asset. Conversations by NLX is...
Payline for Amazon Connect removes your contact center environment from PCI-DSS scope and enables you to provide the best customer experience when taking payments over the phone. The solution helps you effectively manage the risk of accepting credit cards in your contact center. With our innovative...
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