Sold by: SMART ENERGY WATER
SmartWX is the #1 digital workforce experience (WX) platform for energy, water & gas providers, worldwide. SmartWX helps in intelligently managing the field operations to make the service experiences effortless for the end customers.
Sold by: SMART ENERGY WATER
Overview
SmartWX™ Platform is the leading Digital Workforce Experience (WX) Platform built to serve energy, water, gas, and telecom providers. A vertical-specific platform with a multitude of industry use-cases, SmartWX™ is powered by AI/ML to streamline field operations, from intelligent scheduling and dispatching to real-time workforce visibility and end-to-end asset management. SmartWX™ platform mobilizes and empowers field workforce to improve customer service levels through faster response to service requests at a lower operating cost. Specially built for utilities, powered by Vertical AI, the platform is playing a key role in automating business processes by eliminating inefficiencies, ensuring digital engagement, breaking down operational silos, decreasing manual, repetitive work, and releasing time for more critical, value-creating tasks, which improves productivity and efficiency. With the power of AI and Machine Learning, SmartWX™ helps in intelligently managing the field operations to make the service experiences effortless for end utility customers. The platform enables enterprise-wide collaboration by providing real-time visibility into workforce operations. It can be deployed on all devices, with an online/offline capability. The platform facilitates intelligent decision making via AI-powered smart dashboards and advanced analytics. SmartWX™ also enables successful mission critical deliveries with AR-powered smart wearables for enhanced safety and productivity of field technicians.
Highlights
- Single integrated multi-channel digital platform for real-time visibility into workforce operations
- 24*7 digital connectivity to build a connected ecosystem for frictionless service delivery
- AI and ML-driven reports and dashboards to give a comprehensive view of field operations
Details
Features and programs
Financing for AWS Marketplace purchases
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Pricing
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Dimension | Description | Cost/12 months | Cost savings % |
|---|---|---|---|
SEW-SMW Package 1 | Price is per user. | $599.88 | 0% |
SEW-SMW Package 2 | Price is per user. | $479.88 | 0% |
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Delivery details
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Support
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The scope of the implementation project may include the following key system installation and data integration activities:
1 Design, configure, and setup of SEW software selected in the AWS marketplace.
2 Integration of SEW Cloud Services with Customer systems.
3 Migration of existing customer preferences to SCM for the notifications in scope.
4 Deployment of Customer branded customer web portal functionality in scope.
5 Deploy and publish Customer branded mobile apps for Apple iOS and Google Android app stores.
Smart Energy Water-Smart Mobile Workforce (SMW®) Implementation Services
By SMART ENERGY WATER
The scope of the implementation project may include the following key system installation and data integration activities:
1 Design, configure, and setup of SEW software selected in the AWS marketplace.
2 Integration of SEW Cloud Services with Customer systems.
3 Migration of existing customer preferences to SMW for the notifications in scope.
4 Deployment of Customer branded customer web portal functionality in scope.
5 Deploy and publish Customer branded mobile apps for Apple iOS and Google Android app stores.
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