Overview
Sycurio helps businesses put payment CX and security at the heart of everything they do. Our innovative payment solutions and services help organizations transform payment experiences and simplify how they manage PCI DSS compliance and payment security. We enable organizations to safeguard every customer interaction in every channel; delivering a standout customer experience that builds consumer trust and loyalty.
Sycurio.Voice secures payment card, banking and personal data; preventing sensitive customer information from being exposed to your people, your processes, your environment and your systems. Customers simply enter their card or bank payment numbers directly into their phone keypad or use our Secure Speech Recognition. The payment card data is sent directly to your payment processor though our PCI DSS Level 1 Service Provider infrastructure. The secured data completely bypasses your people and systems, which significantly reduces both the costs and complexity of becoming and maintaining your PCI DSS compliance.
Sycurio.Digital powers PCI DSS compliant omnichannel digital payments across your business, with no need to invest in costly development. Featuring powerful and flexible tools for every channel you choose to transact in, Sycurio.Digital makes it easy to unleash seamless and secure payment flows for customers via a variety of digital channels, including agent webchats, chatbots, IM and social media, web services, e/m-commerce, SMS, email, mobile apps and QR codes. Couple with Sycurio.Voice to cover every potential customer touchpoint, including interactive voice response systems.
If you would like to review pricing with us, discuss requirements, or learn more about how to deliver trusted and improved payment experiences with Sycurio.Voice and Sycurio.Digital, please reach out to info@sycurio.com .
Highlights
- Moves your entire contact center and remote agents out of scope for the majority of PCI DSS compliance obligations.
- Improves the customer experience by reducing average handling times (AHT) and increasing first time resolution (FTR).
- Reduces your risk of data breach by securing sensitive customer payment data dynamically during the call, routing it away from your agent and infrastructure directly to your processor.
Details
Pricing
Dimension | Description | Cost/36 months |
---|---|---|
Sycurio.Voice | Secure payments over the phone. | $325.00 |
Sycurio.Digital | Secure payments through digital channels. | $325.00 |
Vendor refund policy
No refunds.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Contact Sycurio directly to discuss your requirements, create a customized private offer, and get information on customer support. Please reach out to us at info@sycurio.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.