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Overview

Strata Analytics Group specializes in integrating leading Martech platforms with AWS infrastructure to create a unified customer view and enable personalized experiences across various industries. We have extensive experience in ensuring seamless data flow, security, and compliance, empowering your marketing team with powerful automation tools within the secure and scalable AWS environment.

Industry-Specific Tailoring:

Telecom: Integrate customer data from billing systems, network usage logs, and customer service interactions to create a 360-degree view of each subscriber.

Fintech & Banking: Integrate financial data, transaction history, and risk profiles to deliver personalized financial product recommendations and advice.

Retail & Consumer: Integrate purchase history, browsing behavior, and loyalty program data to create targeted promotions and personalized shopping experiences.

Media: Integrate viewership data, content preferences, and subscription information to deliver tailored content recommendations and offers.

Manufacturing: Integrate lead data, customer interactions, and sales data to create targeted campaigns for different stages of the buyer's journey.

Utilities: Integrate energy usage data, billing information, and customer feedback to deliver personalized energy-saving tips and promotions.

Key Activities

Assessment of your existing Martech landscape and identification of integration opportunities within AWS. Design and implementation of a scalable and secure architecture on AWS, leveraging services like S3, Redshift, and Quicksight. Configuration of CDP for data ingestion, segmentation, and audience creation, integrated with industry-specific data sources. Integration of Marketing Automation tools for campaign execution across multiple channels, tailored to industry-specific use cases. Development of custom integrations with other systems (e.g., billing, CRM) within the AWS ecosystem.

Deliverables

A fully integrated Martech ecosystem on AWS that enables personalized customer journeys and data-driven decision-making, tailored to your industry's unique requirements. Documentation of the implemented architecture, configurations, and processes, adhering to AWS best practices. Training and knowledge transfer to empower your team to utilize the Martech solution effectively within the AWS environment.

Sold by Strata Analytics
Categories
CRM
Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Strata Analytics provides comprehensive Customer Support services, ensuring the continuous optimization and performance of our clients' data solutions. We adhere to industry best practices for proactive maintenance and monitoring, incident management, and priority-based request handling, all aligned with predefined service level agreements (SLAs).

Our Customer Support encompasses:

  • Proactive Maintenance and Monitoring: We employ continuous monitoring techniques to identify potential issues early on, preventing disruptions and ensuring the smooth operation of your data solutions.
  • Incident Management: Our team promptly responds to reported incidents, thoroughly investigating the root cause, implementing effective solutions, and keeping you informed throughout the process.
  • Priority-Based Request Handling: We prioritize requests based on their impact on your business operations, ensuring that critical issues receive immediate attention.
  • SLA-Driven Service: Our SLAs define clear response and resolution times for various service requests, ensuring you can plan and manage your data operations effectively.
  • Expert Resolution: Our team of experienced data engineers and support specialists possesses the expertise to troubleshoot and resolve complex technical issues, ensuring your data solutions remain up and running.

Explore our Use Cases for your Business

We are committed to delivering solutions that drive tangible business impact, focusing on transforming your data into actionable insights. Embark on your cloud and data modernization journey today. Contact us to discover how AWS can unleash the full potential of your workloads. For more information, email us at: info@strata-analytics.us