- Sold by Strata Analytics
SpeakSense-AI Interaction Analytics is a cutting-edge solution that harnesses the power of Generative AI, integrated with AWS Cloud services, to unlock actionable insights from customer interactions across multiple channels, including voice calls, chat conversations, and social media feedback. By leveraging advanced natural language processing (NLP) and machine learning technologies on AWS, this solution enables businesses to gain a holistic understanding of customer sentiment, preferences, pain points, and opportunities for improvement.