Our Confirmed Stateside Support was purpose-built for the public sector and designed to support technology companies doing business with government agencies. Our team of vendor-certified engineers undergo a rigorous screening and testing process before they ever pick up a phone or interact with a customer, resulting in a 98.2% case closure rate.

Pyramid of DLT CSS support That means fewer calls into your own operations center, higher customer satisfaction rates, and a unique capability that positions your brand to capture an increased share of public sector market opportunities. All of which is delivered on U.S. Soil by U.S. Citizen Engineers.

With Confirmed Stateside Support, you have the ability to offer public sector customers a capability that differentiates your business from the competition, while reducing risk and lowering costs. Your business is enabled to grow quickly while satisfying customer demand.

DLT’s Confirmed Stateside Support offering is an unrivaled support advantage that delivers U.S. Citizen, U.S. Soil, ITAR-Complaint Technical Support, 24x7x365. Housed in a state-of the-art secure facility in the DLT Operations Center, our offering is registered with the U.S. State Department for ITA compliance (PDTC#M38838).

The objective of this service is to support AWS customers thorugh migrations services, planning exercises such as Well-Architected Framework reviews, and optimizing existing workloads.

For More Information:

Visit TD SYNNEX Public Sector website: www.tdsynnex.com/na/us/td-synnex-public-sector/ For questions, Contact us: managed-services@dlt.com or 888-472-4358