TTEC Digital’s half day AI Enabled CX Workshop will provide your organization with a custom tailored AWS AI-infused CX Roadmap designed through collaborative working sessions with our Enterprise CX Experts. During the session we will explore your organizations current AI and CX maturity, future state AI enabled CX vision and develop an action plan to achieve those goals. Our team will use videos and live demonstrations, interactive solutions, and customer use cases to better identify your current state with the areas AWS AI can have the greatest impact in your organization.

Workshop Objectives:

• Enhance enterprise-wide alignment on the vision of AI-enabled CX vision
• Increased understanding of business objectives, operational goals, and the current maturity level regarding AI
• Identify the highest-impact AI-enablement opportunities for CX
• Develop a holistic understanding of customer and employee experiences to identify critical touchpoints and moments that matter where AI acceleration can drive significant advantage.