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Our Managed Amazon Connect Contact Center for Non-Profits is a tailored offering that combines cutting-edge technology with hands-on management, ensuring that non-profits can focus on their missions while delivering exceptional support and engagement to their stakeholders.

Key Features and Benefits

  1. Holistic Contact Center Management: We take care of the entire contact center lifecycle, from setup to maintenance, updates, and troubleshooting. Non-profits can concentrate on their core activities without the burden of technical management.
  2. Tailored to Non-Profit Needs: We understand that non-profits have unique requirements. Our offering is customizable to align with your organization's objectives, whether it's donor management, volunteer coordination, event support, or client engagement.
  3. Seamless Amazon Connect Integration: We harness the power of Amazon Connect, Amazon Web Services' advanced cloud-based contact center solution. This ensures scalability, cost-efficiency, and flexibility, enabling you to expand your services when needed.
  4. Data Security and Compliance: Protecting client information is paramount. Our solution includes robust data security measures and compliance with relevant regulations, giving you peace of mind.
  5. Training and Ongoing Support: Our team provides comprehensive training to your staff on operating the contact center effectively. Additionally, we offer continuous technical support, ensuring your operations run smoothly.
  6. Cost-Effective: With our managed service, you can achieve cost savings by avoiding the need to hire and train technical staff. Our transparent pricing model ensures affordability and value for your investment
  7. Supporting Your Mission: : We view our partnership as a commitment to advancing your cause. By providing a reliable and efficient contact center, we contribute to your overall sustainability and growth.

Why Choose Us:

Our team brings a wealth of experience in both technology and non-profit operations. We have a track record of successfully implementing managed contact centers that align with non-profit missions. With our Managed Amazon Connect Contact Center, you're not just getting a service; you're gaining a trusted partner dedicated to supporting your organization's goals.

Let's embark on a journey to enhance your non-profit's communication and engagement capabilities. Contact us today to explore how our Managed Amazon Connect Contact Center for Non-Profits can empower your organization's success while alleviating technical burdens.

Sold by Global Technology Solutions Inc.
Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.


WHAT'S INCLUDED? We do not believe in one-size-fits-all and hence customize GTS Care based on your specific needs. Every GTS Care package includes HelpDesk access via phone, email, sms and other channels.

Business Hour Help Open cases related to an incident, questions, problem etc. via email, phone and chat and get feedback within your SLA and business hour.

Best Practice Recommendations Get best practices recommendations proactively on your contact center application.

Quaterly Reviews Business reviews to measure success and apply tweaks in the engagement or process if needed.

Moves, Adds and Changes (MAC) Moves, adds, and changes (MAC). Keep your contact center solution up-to-date and align with user requirements.

Contact us at: 855.245.6285